27
Warrantor
BMW NA warrants 2004 U.S. specification
vehicles distributed by BMW NA or sold through
the BMW NA European Delivery Program
against defects in materials or workmanship to
the first retail purchaser, and each subsequent
purchaser.
Warranty Period
The warranty period is 48 months or 50,000
miles, whichever occurs first.
Warranty Begins
This warranty begins on the date of first
retail sale, or the date the vehicle is first
placed in service as a demonstrator or
company vehicle, whichever is earlier.
Warranty Coverage
To obtain service under this warranty, the
vehicle must be brought, upon discovery of a
defect in material or workmanship, to the
workshop of any authorized BMW center,
during normal business hours. The BMW
center will, without charge for parts or labor,
either repair or replace the defective part(s)
using new or authorized remanufactured parts.
The decision to repair or replace said part(s) is
solely the prerogative of BMW NA. Parts for
which replacements are made become the
property of BMW NA.
In all cases, a reasonable time must be
allowed for warranty repairs to be completed
after the vehicle is received by the BMW
center.
Safety Belt Warranty - Kansas
Safety belts are covered under the BMW New
Vehicle Limited Warranty for defects in material
or workmanship for a period of 10 years,unlimited mileage from the date of purchase. In
order to be eligible for this coverage, the vehicle
must be a new car retailed in the State of
Kansas and the repair performed by an
authorized BMW center in Kansas.
Towing/Other Owner Benefits
A 24-hour Roadside Assistance Program is
available to every BMW owner during the new
vehicle warranty period.
Roadside assistance and other owner benefits
are available by calling:
1-800-332-4269
For additional details on towing and other
owner benefits please refer to the BMW
Roadside Assistance section of this Statement
(page 23).
Other Items
Wheel alignment, balancing and wiper blade
inserts are covered up to 2,000 miles.
Items which are subject to wear and tear or
deterioration due to driving habits or
conditions, such as brake pads/linings,
brake discs, clutch disc, pressure plate,
filters, upholstery, trim and chrome items,
paint finish, drive belts, glass, and similar
items, are specifically limited to defects in
material or workmanship.
This warranty does not apply to the
following:
Damage which results from negligence,
improper operation of the vehicle, improper
repair, lack of or improper maintenance,
environmental influences, flood, accident or
fire damage, road salt corrosion, or use of
improper or contaminated fuel.
Maintenance services and parts when
replaced during maintenance such as spark
plugs, lubricants, fluids, engine tuneup parts,
replacement of filters, coolant, and refrigerant.
Failure to maintain the vehicle properly in
accordance with the instructions in the Owner’s
Manual or the Service section of this State-
New Vehicle Limited Warranty -
2004 Models (Valid only in the
U.S.A. and Puerto Rico)
Federal Emissions System
Defect Warranty (Valid only in
the U.S.A. and Puerto Rico)
30 This warranty applies only to U.S. specification
vehicles distributed by BMW of North America
(BMW NA) or sold through the BMW NA
European Delivery Program.
In accordance with the defect warranty
provisions of section 207(b) of the Clean Air
Act, BMW NA warrants to the first retail
purchaser, and each subsequent purchaser,
that the car (a) was designed, built and
equipped so as to conform, at the time of sale,
with all regulations of the U.S. Environmental
Protection Agency applicable at the time of
manufacture and (b) is free from defects in
materials and workmanship which would
cause it to fail to conform with applicable
regulations for a period of 2 years or 24,000
miles, whichever occurs first, except for
specific emission control components (as
listed on page 36), for which the warranty
period is 8 years or 80,000 miles, whichever
occurs first.
This warranty begins on the date of first retail
sale, or the date the vehicle is first placed in
service as a demonstrator or company vehicle,
whichever is earlier.
Warranty claims must be made as soon as
reasonably possible after a defect is discov-
ered. To make a claim, the car must be
brought to any authorized BMW center during
normal business hours.
The BMW center will, without charge for parts
or labor (including diagnosis), either repair or
replace the defective part, if any. The decision
whether to repair or replace said parts is solely
the prerogative of BMW NA and must be
expected to correct the failure of the warranted
part. Parts for which replacements are made
become the property of BMW NA. In all cases,
a reasonable time must be allowed for
warranty repairs to be completed after the car
is received by the BMW center.For assistance in determining which specific
parts or components of your vehicle are
covered under this warranty, please contact
your BMW center.
It is the owner’s responsibility to have all
scheduled inspection and maintenance
services performed (at the owner’s expense),
as prescribed in the maintenance schedule for
the BMW Emission Control System. Service
intervals are computed by the onboard BMW
service interval indicator and displayed on the
instrument panel. The instructions for proper
maintenance and use can be found in the
Owner’s Manual. It is strongly recommended
that any replacement parts used for mainte-
nance, repair or replacement of emission
control systems be certified BMW Service
Parts or BMW Authorized Remanufactured
Parts. Without invalidating this warranty, the
owner may elect to have maintenance, repair
or replacement of the emission control
systems performed by any automotive repair
establishment, or elect to use parts other than
certified BMW Service Parts. However, the
cost of such service or parts will not be
covered under this warranty, except in
emergency situations. In an emergency
situation, where an authorized BMW center or
a warranty replacement part is not reasonably
available (within 30 days), repairs may be
performed at any available service establish-
ment using any equivalent part. BMW NA will
reimburse the owner for such emergency
repairs (including labor, parts and diagnosis
not to exceed BMW NA rates for labor, parts,
and diagnosis in said area) that are covered
under this warranty. Replaced parts and paid
invoices must be presented at a BMW center
as a condition of reimbursement for emer-
gency repairs not performed by a BMW center.
The use of replacement parts, which are not of
equivalent quality, may impair the effective-
ness of the emission control system. If other
than certified BMW Service Parts or Authorized
Remanufactured Parts are used for mainte-
nance, repair or replacement of components
affecting emission control, the owner should
obtain assurances that such parts are war-
ranted by their manufacturer to be equivalent
to genuine BMW parts in performance and
In those states and jurisdictions that have
established periodic vehicle emissions tests to
encourage proper vehicle maintenance and
require the car to pass an emissions test
approved by the U.S. Environmental Protection
Agency and:
1. The car was distributed by BMW of North
America (BMW NA), or sold through the
BMW NA European Delivery Program; and
2. The car has been maintained and operated
in accordance with the instructions for
proper maintenance and use set forth in the
Owner’s Manual supplied with the car; and
3. The car fails to conform to the applicable
emissions standards of the EPA as judged
by an EPA approved emissions test; and
4. The failure to conform results or will result in
the owner of the car having to bear a penalty
or other sanction (including the denial of the
right to use the car) under local state or
federal law if the non-conformity is not
remedied within a specified period of time.
Then, in accordance with the provisions of
section 207(b) of the Clean Air Act, BMW NA
warrants that if the car is eligible for coverage
under this warranty, any non-conformities in
the car, which cause it to fail an EPA-approved
emissions test will, without charge for parts or
labor (including diagnosis), be adjusted,
repaired, or replaced, at the option of BMW NA
to proper specifications, in order to make the
car comply with applicable emissions stan-
dards. The decision to adjust, repair or replace
parts is solely the prerogative of BMW NA and
must reasonably be expected to correct the
failure of the warranted part.
This warranty begins on the date of first retail
sale, or the date the vehicle is first placed in
service as a demonstrator or company vehicle,
whichever is earlier. This warranty continues
for a period of 2 years or 24,000 miles,whichever occurs first, except for specific
emissions control components (as listed on
page 33), for which the warranty period is 8
years or 80,000 miles whichever occurs first.
This warranty is made subject to the terms and
conditions that apply to the Emission Control
System Warranty and the New Vehicle Limited
Warranty.
No claim under this warranty will be denied
on the basis of use of a properly installed
EPA certified emission part for maintenance
and repair.
A vehicle manufacturer may deny an emission
performance warranty claim on the basis of an
uncertified replacement part used in the
maintenance or repair of a vehicle only if the
vehicle manufacturer presents evidence that
the uncertified replacement part is either
defective in materials or workmanship or not
equivalent from an emission standpoint to the
original equipment part.
Maintenance, replacement, or repair of
emission control devices and systems may
be performed by any automotive repair
establishment or individual using any
certified part.
Immediately after the car has failed an EPA
approved emission short test, your claim can
be made at any authorized BMW center. The
BMW center will honor or deny your claim
within the time period specified by local or
state laws (not to exceed 30 days), to avoid
further penalties or sanctions. lf the claim is
denied, the BMW center will notify you in
writing of the reason(s). The BMW center is
required by law to honor the claim if notice of
denial is not received by the owner within the
specified time period.
You may obtain fur ther information concerning
the emission warranties, or report violations of
warranty terms, by contacting the Manager,
Certification and Compliance Division (6405J),
Warranty Claims, Environmental Protection
Agency, Ariel Rios Building, 1200 Pennsylva-
nia Avenue, N.W., Washington, D.C. 20460.
Federal Emissions Performance
Warranty (Valid only in the
U.S.A. and Puerto Rico)
32
The California Air Resources Board and BMW
of North America (BMW NA) are pleased to
explain the emission control system warranty
on your 2004 vehicle. In California, new motor
vehicles must be designed, built and equipped
to meet the State’s stringent anti-smog
standards. BMW NA must warrant the
emission control system on your vehicle for the
periods of time listed below provided there has
been no abuse, neglect or improper mainte-
nance of your vehicle.
Your emission control system may include
parts such as the fuel injection system, the
ignition system, catalytic converter, and engine
computer. Also included may be hoses, belts,
connectors and other emission-related
assemblies.
Where a warrantable condition exists, BMW
NA will repair your vehicle at no cost to you
including diagnosis, parts and labor.
Manufacturer’s Warranty Coverage:
– For 3 years or 50,000 miles whichever
occurs first:
1. If your vehicle fails a Smog Check inspec-
tion, all necessary repairs and adjustments
will be made by BMW NA to ensure that
your vehicle passes the inspection. This is
your emission control system PERFOR-
MANCE WARRANTY.
2. If any emission-related part on your vehicle
is defective, the part will be repaired or
replaced by BMW NA. This is your short-
term emission control system DEFECTS
WARRANTY.
– For 7 years or 70,000 miles whichever
occurs first:
If an emission-related part, specially noted on
page 40 as having coverage for 7 years or
70,000 miles is defective, the part will berepaired or replaced by BMW NA. This is your
long-term emission control system DEFECTS
WARRANTY.
Owner’s Warranty Responsibilities:
– As the vehicle owner, you are responsible
for the performance of the required
maintenance listed in your Owner’s
Manual. BMW NA recommends that you
retain all receipts covering maintenance on
your vehicle, but BMW NA cannot deny
warranty solely for the lack of receipts or for
your failure to ensure the performance of all
scheduled maintenance.
– You are responsible for presenting your
vehicle to an authorized BMW center as
soon as a problem exists. The warranty
repairs should be completed in a reason-
able amount of time, not to exceed 30 days.
– As the vehicle owner, you should also be
aware that BMW NA may deny your
warranty coverage if your vehicle or part
has failed due to abuse, neglect, improper
maintenance or unapproved modifications.
If you have any questions regarding your
warranty rights and responsibilities, you
should contact:
BMW of North America
Customer Relations Department
PO. Box 1227
Westwood, N.J. 07675-1227
Telephone: 1-800-831-1117
Website: www.bmwusa.com
or the
California Air Resources Board
9528 Telstar Avenue
P.O. Box 8001
El Monte, CA 91731
*The California Emissions Control System
Limited Warranty applies to all 2004 U.S.
specification BMW vehicles sold, leased, and/
or registered in California, Maine,
Massachusetts or Vermont.
California Emission Control
Warranty Statement*
Your Warranty Rights and
Obligations
34
36 demonstrates that such lack of required
maintenance is a direct cause of the emission
control system failure. The instructions for
required maintenance and use can be found in
the Owner’s Manual and in the Service section
of this Statement.
It is strongly recommended that any replace-
ment parts used for maintenance, repair or
replacement of emission control systems be
genuine BMW Service Parts or BMW
Authorized Remanufactured Parts. Without
invalidating this warranty, the owner may
elect to have maintenance, repair or replace-
ment of the emission control systems
performed by any automotive repair estab-
lishment, or elect to use parts other than
BMW Authorized Remanufactured or
genuine BMW Service Parts. However, the
cost of such service or parts will not be
covered under this warranty, except in
emergency situations. In an emergency
situation, where an authorized BMW center
is not reasonably available or a warranty
replacement part is not available within 30
days, repairs may be performed at any
available service establishment or by any
individual using any replacement part.
A repair not completed within 30 days consti-
tutes an emergency. BMW NA will reimburse
the owner for such emergency repairs
(including labor, parts and diagnosis not to
exceed BMW suggested retail price for all
warranted parts replaced and labor charges
based on the manufacturer’s recommended
time allowance for the warranty repair and the
geographically appropriate hourly labor rate)
that are covered under this warranty. Re-
placed parts and paid invoices must be
presented to a BMW center as a condition of
reimbursement for emergency repairs not
performed by a BMW center.
The use of replacement parts, which are not of
equivalent quality, may impair the effective-
ness of emission control systems. If other than
genuine BMW Service Parts or Authorized
Remanu-factured Parts are used for mainte-
nance, repair or replacement of components
affecting emission control, the owner should
obtain assurances that such parts are war-ranted by their manufacturer to be equivalent
to genuine BMW parts in performance and
durability. BMW NA assumes no liability under
this warranty with respect to parts other than
genuine BMW parts.
However, the use of non-BMW replacement
parts does not invalidate the warranty on other
components, unless non-BMW parts cause
damage to warranted parts.
What is not covered
This warranty does not cover malfunctions
caused by any of the following: accident, flood,
misuse, modification, alteration, tampering,
disconnection, improper or inadequate
maintenance, except if performed by an
authorized BMW center doing warranty repair
work, use of leaded fuel or fuel other than as
specified in the Owner’s Manual.
The replacement of maintenance parts, such
as spark plugs, filters and similar items used in
required maintenance services or the repair or
replacement of maintenance parts beyond the
first replacement interval.
Any car on which the odometer has been
replaced or altered and the true mileage
cannot be determined.
The car, if the vehicle identification number is
altered or cannot be determined, or if the car
has been declared a total loss or sold for
salvage purposes.
General
The warranty gives you specific legal rights,
and you may also have other rights which vary
from state to state.
THE DURATION OF ANY IMPLIED WARRAN-
TIES, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTIES
HEREIN. BMW OF NORTH AMERICA
HEREBY EXCLUDES INCIDENTAL AND
CONSEQUENTIAL DAMAGES, INCLUDING
LOSS OF TIME, INCONVENIENCE, OR LOSS
OF USE OF THE VEHICLE, FOR ANY