BMW Maintenance Programs -
2004 X5 3.0i, 4.4i
Maintenance Programs are a benefit designed
to help reduce the cost of scheduled and
unscheduled maintenance.
Every 2004 X5 purchased from an authorized
BMW SAV center in the United States or
Puerto Rico is covered by Full Maintenance for
48 months or 50,000 miles, whichever occurs
first. Coverage begins on the date of first retail
sale or the date the vehicle is first placed in
service as a demonstrator or company vehicle,
whichever is earlier.
Any authorized BMW SAV center in the United
States or Puerto Rico will perform the sched-
uled or additional maintenance services on
your vehicle at no expense to you. The
maintenance schedule intervals are based on
normal driving conditions and operation.
Should you request more frequent mainte-
nance service, the cost of these services
will not be covered by the Maintenance
Program.
Coverage
Full Maintenance covers all factory-recom-
mended maintenance, as determined by the
Service Interval Indicator. Additional items that
need replacement due to normal wear and
tear, and that are not covered by the original
New SAV Limited Warranty - such as brake
pads, brake rotors and wiper blade inserts -
are included, provided wear and tear exceeds
BMW specifications. Any adjustments required
due to normal operating conditions are also
included. See pages 5-8 of this statement for
additional information.
Maintenance Intervals
Time intervals should be followed using the
maintenance interval as indicated by the BMW
Service Indicator lights on the check control
panel in the dashboard.This BMW X5 Service and Warranty Informa-
tion book should be presented to your
authorized BMW SAV center when mainte-
nance is required. Your authorized BMW SAV
center will stamp this book documenting the
services or maintenance performed.
Exclusions from coverage
– Items reimbursable under your New BMW
SAV Limited Warranty.
– Gasoline and gasoline additive.
– Windshield washer additive (except when
in conjunction with scheduled mainte-
nance).
– Tires, wheel alignment, tire balance and
rotation.
– Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door
panels and all chrome trim.
– Damage detected when performing the rust
perforation inspection.
– Damage which results from negligence,
improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage,
road salt corrosion, alteration, installation of
non-BMW accessories, or use of improper,
poor quality or contaminated fuel.
– Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined.
– Maintenance or repair after the vehicle is
deemed a total loss.
– Maintenance or repairs performed by other
than an authorized BMW SAV center within
the United States or Puerto Rico.
– Vehicles used in competitive events.
– Oil changes performed outside the
recommended maintenance intervals as
indicated by the Service Interval Indicator.
1
9
Speedometer
(Odometer Memory)
changed:
Mileage
DateSpeedometer
(Odometer Memory)
changed:
Mileage
Date
Record of
Record of Spark Plug Record of Oxygen Record of brake/ ATF change
Replacement Sensor replacement clutch fluid changes(Every 100,000
(Every 100,000 Mi.) (Every 100,000 Miles) (Every 2 years)miles)
Date MileageDate MileageDate Date
replacement of filters, coolant, and refrigerant.
Failure to maintain the SAV properly in
accordance with the instructions in the X5
Owner’s Manual or the Service section of this
Statement, that results in the failure of any
part of the SAV.
Modification of the SAV or installation of any
performance accessories or components
attached to the SAV which alters the original
engineering and/or operating specifications or
which result in damage to the other original
components, electrical interference, electrical
short, radio static, water leaks and wind noise.
Tires are warranted by their respective
manufacturer as detailed in the applicable
tire manufacturer’s warranty statements.
Instructions for proper tire care and mainte-
nance are contained in the X5 Owner’s
Manual. Should you experience difficulty in
obtaining warranty service from a tire manu-
facturer, your authorized BMW SAV center will
assist you in resolving the difficulty.
Non-BMW Parts – While you may elect to use
non-genuine BMW parts for maintenance or
repair services, BMW NA is not obligated to
pay for repairs that include non-genuine BMW
parts or for any damage resulting from the use
of non-genuine parts.
BMW will not accept any liability for any
parts and accessories not approved by
BMW.
This warranty shall be null and void if the
vehicle identification number has been
altered or cannot be read, if the odometer
has been replaced or altered and the true
mileage cannot be determined, if the vehicle
has been declared a total loss or sold for
salvage purposes, or if the vehicle has been
used in any competitive event.General
These warranties give you specific legal rights,
and you may also have other rights which vary
from state to state.
THE DURATION OF ANY IMPLIED WAR-
RANTIES, INCLUDING THE IMPLIED
WARRANTY OF MERCHANTABILITY, IS
LIMITED TO THE DURATION OF THE
EXPRESS WARRANTIES HEREIN. BMW
NA HEREBY EXCLUDES INCIDENTAL AND
CONSEQUENTIAL DAMAGES, INCLUDING
LOSS OF TIME, INCONVENIENCE, OR
LOSS OF USE OF THE VEHICLE, FOR ANY
BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING THE IMPLIED
WARRANTY OF MERCHANTABILITY,
APPLICABLE TO THIS PRODUCT.
Some states do not allow limitations on how
long an implied warranty lasts, or the exclu-
sion or limitation of incidental or consequential
damages, so the above limitations and
exclusions may not apply to you.
28
29 BMW NA warrants this original SAV against
defects in materials or workmanship which will
result in rust perforation of the SAV body for a
period of 6 years, without mileage limitation,
commencing on the date of first retail sale, or
the date the vehicle is first placed in service as
a demonstrator or company vehicle, whichever
is earlier.
To obtain service under this warranty, the SAV
must be brought, upon discovery of any rust
perforation, to the workshop of any authorized
BMW SAV center. This authorized BMW SAV
center will, without charge for par ts or labor,
either repair or replace the defective part(s).
The decision to repair or replace said part(s) is
solely the prerogative of BMW of North
America. Parts for which replacements are
made become the property of BMW of North
America.
REQUIRED MAINTENANCE:
In order to keep this warranty in effect, the SAV
must be inspected at every BMW Inspection II
(at least every two years). Any areas requiring
preventative maintenance must be repaired.
(THIS INSPECTION/MAINTENANCE IS AT
THE OWNER’S EXPENSE).
The Inspection/Maintenance consists of:
a. Washing the chassis before inspection, if
necessary, due to dir t accumulation.
b. Repairing any damages to undercoating or
paint due to stone chips, gravel erosion,
scratches, or other external influences.
BMW of North America makes no other
express warranty on this product except the
New SAV Limited Warranty or the warranty as
to the emission control system. THE DURA-
TION OF ANY IMPLIED WARRANTIES,
INCLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTIES
HEREIN.BMW OF NORTH AMERICA HEREBY
EXCLUDES INCIDENTAL AND CONSE-
QUENTIAL DAMAGES, INCLUDING LOSS OF
TIME, INCONVENIENCE, OR LOSS OF USE
OF THE SAV, FOR ANY BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY, IN-
CLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY, APPLICABLE TO THIS
PRODUCT.
Some states do not allow limitations on how
long an implied warranty lasts, or the exclu-
sion or limitation of incidental or consequential
damages, so the above limitations and
exclusions may not apply to you.
This warranty gives you specific legal rights,
and you may also have other rights which vary
from state to state. Any legal claim or action
arising from any express or implied warranty
contained herein must be brought within 12
months of the date it arises.
This warranty does not apply to the
following:
a. Damage caused by negligence, improper
accident damage repairs, or improper use.
b. Damage attributable to failure to perform
required inspections/maintenance at the
specified intervals or in accordance with the
BMW rust inspection/maintenance program
instructions. Proof must be provided by a
paid invoice or filling in the appropriate
boxes in the Service Section of this
Statement.
BMW will not accept any liability for any
parts and accessories not approved by
BMW.
This warranty shall be null and void if the
SAV identification number has been altered
or cannot be read, if the odometer has been
replaced or altered and the true mileage
cannot be determined, if the SAV has been
declared a total loss or sold for salvage
purposes, or if the SAV has been used in any
competitive event.
Limited Warranty -
Rust Perforation 2004 X5
31 to genuine BMW parts in performance and
durability. BMW NA assumes no liability under
this warranty with respect to parts other than
genuine BMW parts.
However, the use of non-BMW replacement
par ts or non-EPA certified parts does not
invalidate the warranty on other components,
unless non-BMW par ts or non-EPA certified
parts cause damage to warranted parts.
What is not covered
This warranty does not cover malfunctions
caused by any of the following: accident, flood,
misuse, improper adjustment, modification,
alteration, tampering, disconnection, improper
or inadequate maintenance, use of leaded fuel
or fuels containing more than 10% ethanol, or
other oxygenates with more than 2.8% oxygen
by weight (i.e., more than 15% MTBE or more
than 3% methanol plus an equivalent amount
of co-solvent).
The replacement of maintenance parts, such
as spark plugs, filters and similar items used in
required maintenance services, the repair or
replacement of maintenance parts beyond the
first required inspection/maintenance, or if the
part has been replaced earlier for reasons
other than it being defective.
The SAV or any part of the SAV unless a failure
causes the SAV to fail to conform to applicable
emission regulations.
Any SAV on which the odometer has been
replaced or altered and the true mileage
cannot be determined.
The SAV, if the vehicle identification number is
altered or cannot be read, or if the SAV has
been declared a total loss or sold for salvage
purposes.
General
These warranties give you specific legal rights,
and you may also have other rights which vary
from state to state.
THE DURATION OF ANY IMPLIED WARRAN-
TIES, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTIES
HEREIN.
BMW NA HEREBY EXCLUDES INCIDEN-
TAL AND CONSEQUENTIAL DAMAGES,
INCLUDING LOSS OF TIME, INCONVE-
NIENCE, OR LOSS OF USE OF THE SAV,
FOR ANY BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY, INCLUDING THE
IMPLIED WARRANTY OF MERCHANT-
ABILITY, APPLICABLE TO THIS PRODUCT.
Some states do not allow limitations on how
long an implied warranty lasts, or the
exclusion or limitation of incidental or
consequential damages, so the above
limitations and exclusions may not apply to
you. Additionally, if you are a California,
Maine, Massachusetts or Vermont resident
and your vehicle is registered in that state,
your vehicle is eligible for California
Emissions Warranty coverage.
36 However, BMW NA will not deny your warranty
repair claims solely because you do not have
maintenance records or you did not perform
the required maintenance unless BMW NA
demonstrates that such lack of required
maintenance is a direct cause of the emission
control system failure. The instructions for
required maintenance and use can be found
in the X5 Owner’s Manual and in the Service
section of this Statement.
It is strongly recommended that any replace-
ment parts used for maintenance, repair or
replacement of emission control systems be
genuine BMW Service Parts or BMW
Authorized Remanufactured Parts. Without
invalidating this warranty, the owner may
elect to have maintenance, repair or
replacement of the emission control systems
performed by any automotive repair estab-
lishment, or elect to use parts other than
BMW Authorized Remanufactured or
genuine BMW Service Parts. However, the
cost of such service or parts will not be
covered under this warranty, except in
emergency situations. In an emergency
situation, where an authorized BMW SAV
center is not reasonably available or a
warranty replacement part is not available
within 30 days, repairs may be performed at
any available service establishment or by
any individual using any replacement part.
A repair not completed within 30 days
constitutes an emergency. BMW NA will
reimburse the owner for such emergency
repairs (including labor, par ts and diagnosis
not to exceed BMW suggested retail price for
all warranted parts replaced and labor
charges based on the manufacturer’s recom-
mended time allowance for the warranty repair
and the geographically appropriate hourly
labor rate) that are covered under this
warranty. Replaced parts and paid invoices
must be presented to an authorized BMW SAV
center as a condition of reimbursement for
emergency repairs not performed by an
authorized BMW SAV center.
The use of replacement parts, which are not of
equivalent quality, may impair the effective-
ness of emission control systems. If other thangenuine BMW Service Parts or Authorized
Remanu-factured Parts are used for mainte-
nance, repair or replacement of components
affecting emission control, the owner should
obtain assurances that such parts are war-
ranted by their manufacturer to be equivalent
to genuine BMW parts in performance and
durability. BMW NA assumes no liability under
this warranty with respect to parts other than
genuine BMW parts.
However, the use of non-BMW replacement
parts does not invalidate the warranty on other
components, unless non-BMW parts cause
damage to warranted parts.
What is not covered
This warranty does not cover malfunctions
caused by any of the following: accident, flood,
misuse, modification, alteration, tampering,
disconnection, improper or inadequate
maintenance, except if performed by an
authorized BMW SAV center doing warranty
repair work, use of leaded fuel or fuel other
than as specified in the Owner’s Manual.
The replacement of maintenance parts, such
as spark plugs, filters and similar items used in
required maintenance services or the repair or
replacement of maintenance parts beyond the
first replacement interval.
Any SAV on which the odometer has been
replaced or altered and the true mileage
cannot be determined.
The SAV, if the SAV identification number is
altered or cannot be determined, or if the SAV
has been declared a total loss or sold for
salvage purposes.