Table of Contents
Maintenance Program................................................................................................................. 1
Maintenance System................................................................................................................ 2-3
Quality Certification I ................................................................................................................... 4
1200 Mile Service ........................................................................................................................ 4
Unscheduled Maintenance......................................................................................................... 4
Engine Oil Service ....................................................................................................................... 5
Inspection I ............................................................................................................................... 6-7
Inspection II .................................................................................................................................. 8
Brake Fluid, Oxygen Sensor, Spark Plug Services ..................................................................... 8
Special Maintenance Record......................................................................................................9
Scheduled Maintenance, Oil Service Record ......................................................................10-12
Emission Control Maintenance Schedule ................................................................................ 13
Battery Care ............................................................................................................................... 14
Corrosion Protection................................................................................................................. 14
Body Inspection ....................................................................................................................15-20
Customer Assistance Information ............................................................................................. 21
Customer Assistance Notification ............................................................................................. 22
BMW Import Processing Centers .............................................................................................. 22
Special Programs...................................................................................................................... 22
Roadside Assistance
– Owner's Eligibility ................................................................................................................... 23
– Getting Started ........................................................................................................................ 23
– Calling for Assistance ............................................................................................................. 23
– Dispatch Service .................................................................................................................... 24
– On-Site Assistance ................................................................................................................. 24
– Lock Out .................................................................................................................................. 24
– Towing Service ....................................................................................................................... 24
– Sign-and-Drive....................................................................................................................... 24
– Trip Interruption Benefits ......................................................................................................... 24
– Car Rental Discounts ............................................................................................................. 25
– Auto Valet Service ................................................................................................................... 25
– Personalized Trip Routing ...................................................................................................... 25
– Exclusions .............................................................................................................................. 25
Summary of BMW Limited Warranties ...................................................................................... 26
New Vehicle Limited Warranty .............................................................................................27-28
Limited Warranty Rust Perforation ............................................................................................ 29
Federal Emission System Defect Warranty ..........................................................................30-31
Federal Emission Performance Warranty ............................................................................32-33
California Emission Control Warranty Statement ..................................................................... 34
California Emission Control System Limited Warranty..........................................................35-37
Notice of Owner/Address Change ............................................................................................ 38
Tire Warranty Statement ............................................................................................................ 38
3 The performance of certain subsequent
maintenance elements, as required by the
BMW New Vehicle Limited Warranty, will be
specified at intervals computed by the BMW
service interval indicator as follows:
– Oil Service: Engine oil changed with the
engine at operating temperature. Note:
change oil at least once a year. Your BMW is
factory-equipped with a newly-developed
synthetic engine oil. At the time of the
printing of this booklet the only approved
engine oils are:
Castrol TWS Motorsport SAE 10W-60
Synthetic, or Castrol Formula RS 10W-60
Synthetic (BMW part number 07 51 0 009
420). BMW is evaluating various synthetic
oils for inclusion in our list of recommended
motor oils.
For the most current list of synthetic oils,
please contact your BMW center, or call
BMW of North America at 1-800-831-1117.
You can also obtain this information from
our website, www.bmwusa.com/.
It is recommended to check engine oil level
whenever fuel is added to the vehicle.
If you need to add oil between oil changes
and are unable to obtain BMW High
Performance Synthetic Oil, Mobil 1 or
another special oil on the list, use a
synthetic oil with an API rating of SJ or
higher.
– Inspection I: Major vehicle maintenance
as specified in the following pages under
Inspection I.
– Inspection II: Additional major vehicle
maintenance as specified in the following
pages under Inspection II.
The following maintenance elements must
be performed at the mileage/time stated
(time intervals begin from the vehicle’s
production date):
– Brake Fluid Service: Change brake fluid
every two years.– Oxygen Sensor Service: The oxygen sensor
deteriorates strictly on a mileage basis and
must therefore be replaced every 100,000
miles to maximize vehicle fuel economy
and minimize exhaust pollution. The
replacement of the oxygen sensor is
required under the terms of the appli-
cable BMW emission system warranties.
– Spark Plug Service: Replace spark plugs
every Inspection II). Your BMW is equipped
with platinum-tipped spark plugs. These
allow a longer service life than conven-
tional spark plugs.
The engine coolant has a lifetime rating and
does not need to be changed.
For your convenience, you may also wish to
have your BMW center perform any necessary
operations to fulfill any state inspection
requirements in your area concurrent with the
maintenance elements specified above during
other repairs.
Make sure that confirmation of maintenance
work is always entered in this Service and
Warranty Information Statement. You may need
this for any warranty claims that become
necessary, and later on as evidence that your
car has been given the correct and regular
maintenance that justifies its resale or trade-in
value.
BMW has applied the most modern techno-
logical advances not only to the design and
production of your vehicle, but also to
computing of the optimum maintenance
interval for your type of operations and
driving style. Your BMW center has made a
substantial investment in unique BMW
special service tools to enable his BMW
factory trained service technicians to perform
quality repairs on your BMW in minimal time.
He/she looks forward to serving your every
service need and to help maximize your
satisfaction with your BMW, its longevity, and
resale value.
5
1200 Mile Service
Engine Oil Service
Engine Compartment
Change oil and oil filter while engine is at normal operating temperature.
Use only Castrol TWS Motorsport SAE 10W-60 Synthetic Oil or Castrol
Formula RS 10W-60 Synthetic oil, BMW p/n 07 51 0 009 420.
Reset service interval indicator.
Replace microfilter.
Check overall thickness of rear disc brake pads using special tool.rear
If replacement is necessary: Examine brake disc surfaces. Clean brake pad
contact points in calipers. Grease wheel centering hubs.
Check thickness of parking brake linings only when replacing rear pads.
Remove and install front disc brake pads, check overall thickness.
Examine brake disc surfaces. Clean brake pad contact points in calipers.
Grease wheel centering hubs.
Check parking brake actuation. Adjust if necessary.
Body
Convertible: Lubricate convertible top sliding linkage covers.
M3
Read out diagnostic system.
Change oil and filter while engine is at normal operating temperature.
Use only Castrol TWS Motorsport SAE 10W-60 Synthetic Oil,
BMW p/n 07 51 0 009 420.
Replace transmission fluid.
Replace differential oil.
Check all warning/indicator lights, check control.
Road test with check of brakes, suspension, steering,
clutch/manual transmission.
Inspection I
Only those items of inspection work which apply to your vehicle will be performed. This list is
subject to amendment.
Undercarriage
6M3
Change oil and oil filter while engine is at normal operating temperature.
Use only Castrol TWS Motorspor t SAE 10W-60 Synthetic, or Castrol Formula
RS 10W-60 Synthetic oil, BMW p/n 07 51 0 009 420.
Check transmission for leaks.
Check rear axle for leaks.
Half-shafts: Check for leaks at flexible boots.
Visually check fuel tank, lines and connections for leaks.
Check condition, position, and mounting of exhaust system. Examine for leaks.
Check power steering system for leaks. Check power steering fluid level;
add fluid if necessary.
Check steering for absence of play, condition of suspension track rods,
front axle joints, steering linkage and joint disc.
Check overall thickness of rear disc brake pads using special tool.rear
If replacement is necessary: Examine brake disc surfaces. Clean brake pad
contact points in calipers. Grease wheel centering hubs. Check thickness
of parking brake linings only when replacing rear brake pads.
Remove and install front disc brake pads, check overall thickness. Examine
disc surfaces. Clean brake pad contact points in calipers. Grease wheel
centering hubs.
Check brake system connections and lines for leaks, damage
and incorrect positioning.
Check parking brake actuation. Adjust if necessary.
Check all tire pressures (including spare). Correct if necessary.
Check condition of tires (outer surface [left/right]), tread wear and pattern;
in case of uneven tread wear, readjust wheel alignment if requested
(invoice separately).
Inspect entire body according to terms of rust performation limited warranty.
(Must be performed at least every two years).
Engine Compartment
Read out diagnostic system.
Check valve settings. Adjust if needed.
Check engine cooling system/heater hose connections for leaks.
Check coolant level and antifreeze protection level. Add coolant if required.
Check windshield washer fluid level and antifreeze protection.
Fill up and/or correct if required.
Check air conditioner for operation.
Replace microfilter. (Note: reduce replacement interval in dusty
operating conditions.)
Reset service interval indicator.
M3
Replace air cleaner element. (Note: Reduce replacement interval in
dusty operating conditions).
Replace spark plugs.
Undercarriage
Replace transmission fluid.
Replace differential oil.
Inspection II
Includes all items listed under Inspection I, and the following checks
and maintenance operations.
Engine Compartment
8
Brake Fluid Service
Replace brake fluid every 2 years (time interval begins from the
vehicle’s production date).
Oxygen Sensor Service
Replace Oxygen Sensor every 100,000 miles.
M-Mobility System Service
Replace sealant cartridge every 3 years.
9
Speedometer
(Odometer Memory)
changed:
Mileage
DateSpeedometer
(Odometer Memory)
changed:
Mileage
Date
Record of M-Mobility
Record of Spark Plug Record of Oxygen Record of brake/ System Sealant
Replacement Sensor replacement clutch fluid changes cartridge changes
(Every Insp. II) (Every 100,000 Miles) (Every 2 years) (Every 3 years)
Date MileageDate MileageDate Date
27
Warrantor
BMW NA warrants 2003 U.S. specification
vehicles distributed by BMW NA or sold
through the BMW NA European Delivery
Program against defects in materials or
workmanship to the first retail purchaser, and
each subsequent purchaser.
Warranty Period
The warranty period is 48 months or 50,000
miles, whichever occurs first.
Warranty Begins
This warranty begins on the date of
first retail sale, or the date the vehicle
is first placed in service as a demon-
strator or company vehicle, whichever
is earlier.
Warranty Coverage
To obtain service under this warranty, the
vehicle must be brought, upon discovery of a
defect in material or workmanship, to the
workshop of any authorized BMW center,
during normal business hours. The BMW
center will, without charge for parts or labor,
either repair or replace the defective part(s)
using new or authorized remanufactured
parts. The decision to repair or replace said
part(s) is solely the prerogative of BMW NA.
Parts for which replacements are made
become the property of BMW NA.
In all cases, a reasonable time must be
allowed for warranty repairs to be completed
after the vehicle is received by the BMW
center.
Safety Belt Warranty - Kansas
Safety belts are covered under the BMW New
Vehicle Limited Warranty for defects inmaterial or workmanship for a period of 10
years, unlimited mileage from the date of
purchase. In order to be eligible for this
coverage, the vehicle must be a new car
retailed in the State of Kansas and the repair
performed by an authorized BMW center in
Kansas.
Towing/Other Owner Benefits
A 24-hour Roadside Assistance Program is
available to every BMW owner during the
new vehicle warranty period.
Roadside assistance and other owner
benefits are available by calling:
1-800-332-4269
For additional details on towing and other
owner benefits please refer to the BMW
Roadside Assistance section of this State-
ment (page 24).
Other Items
Wheel alignment, balancing and wiper blade
inserts are covered up to 2,000 miles.
Items which are subject to wear and tear
or deterioration due to driving habits or
conditions, such as brake pads/linings,
brake discs, clutch disc, pressure plate,
filters, upholstery, trim and chrome items,
paint finish, drive belts, glass, and similar
items, are specifically limited to defects in
material or workmanship.
This warranty does not apply to the
following:
Damage which results from negligence,
improper operation of the vehicle, improper
repair, lack of or improper maintenance,
environmental influences, flood, accident or
fire damage, road salt corrosion, or use of
improper or contaminated fuel.
Maintenance services and parts when
replaced during maintenance such as spark
plugs, lubricants, fluids, engine tuneup parts,
replacement of filters, coolant, and refrigerant.
New Vehicle Limited Warranty -
2004 M3 (Valid only in the U.S.A.
and Puerto Rico)