2004 BMW M3 Service and warranty information

If your car is driven only for short distances of
less than 10 miles over a prolonged period of
time, without an occasional drive at highway
speeds, the engine’s charging system will not
maintain the battery. Insufficient use of the
vehicle could result in short term starting
problems and in the long term could damage
the battery.
In case the car is not operated for more than
four weeks it is advisable to:
a) consider using a proper trickle charger,
following the charger manufacturer’s
instructions, to maintain the battery’s state of
charge; or
b) consult your BMW center regarding battery
removal. Once removed, the battery must
be charged and stored in a cool, dry place
where it can be protected from freezing. If
the battery will be stored for over 3 months,
it must be recharged every 3 months, or
else it will become damaged and useless.
Please consult with your BMW center for
further guidance and information.
Corrosion Protection
Extensive corrosion protection measures
implemented by BMW now make it possible to
offer a six-year limited anti-corrosion warranty
against rust perforation on your vehicle
provided that the vehicle is maintained in
accordance with the provisions of the New
Vehicle Limited Warranty as outlined in the
Warranty Section of this Statement (page 27).
The major degree of corrosion protection is
due to the electrophoretic dip painting process
which cathodically deposits paint particles on
all body parts, attracting paint particles into the
minutest cavities or seams. Body parts are
designed to provide optimum corrosion
protection.During manufacture, exterior body parts
receive an additional corrosion protection coat.
Hood, trunk, doors and other body parts with
metal folds are coated with PVC and sealed
from the outside.
All floor panels receive a resilient coating of
PVC for maximum protection against damage
due to stones, etc.
Corrosion protection materials tested over
many years are applied to the surfaces of
cavities and to the entire underside of the
vehicle during and after assembly.
Requirements for maintaining the six-year
limited anti-corrosion warranty are outlined in
the Warranty Section of this Statement (page
29).
Restoring corrosion protection
Please take care that anti-corrosion material is
replaced when your car is repaired after body or
chassis damage.
BMW will not accept any liability for any parts
and accessories not approved by BMW.
Underbody maintenance
The underbody has to be cleaned at least once
a year, in spring, with plain water in order to
remove mud, chemical sediments and other
deposits. If those materials are not removed,
corrosion (rust) will occur.
Your BMW center will do this anti-corrosion
service for you.
WARNING
Do not apply additional undercoating or rust-
proofing on or near the exhaust manifold,
exhaust pipes, catalytic converter or heat
shields. During driving, the substance used for
undercoating could overheat and cause a fire.
Battery Care
14

Vehicle inspected and repaired
if necessary to BMW standards
required by BMW six year anti-
corrosion warranty
Ye s
No
Partially*
*Remarks–explain (use repair
order if necessary)
Body Inspection
Show damage location above with codes:
X Stone damage O Dent
Scratch Collision damage

Undercoating damage (explain in remarks)
The undersigned herewith confirms that this inspection has been carried out by the BMW
center below and this BMW center has given notification of any body repairs necessary.
Customer's
signatureDate
Performed by BMW center/Stamp with Code
BMW center authorized signature
15

Vehicle inspected and repaired
if necessary to BMW standards
required by BMW six year anti-
corrosion warranty
Ye s
No
Partially*
*Remarks–explain (use repair
order if necessary)
Body Inspection
Show damage location above with codes:
X Stone damage O Dent
Scratch Collision damage

Undercoating damage (explain in remarks)
The undersigned herewith confirms that this inspection has been carried out by the BMW
center below and this BMW center has given notification of any body repairs necessary.
Customer's
signatureDate
Performed by BMW center/Stamp with Code
BMW center authorized signature
16

Vehicle inspected and repaired
if necessary to BMW standards
required by BMW six year anti-
corrosion warranty
Ye s
No
Partially*
*Remarks–explain (use repair
order if necessary)
Body Inspection
Show damage location above with codes:
X Stone damage O Dent
Scratch Collision damage

Undercoating damage (explain in remarks)
The undersigned herewith confirms that this inspection has been carried out by the BMW
center below and this BMW center has given notification of any body repairs necessary.
Customer's
signatureDate
Performed by BMW center/Stamp with Code
BMW center authorized signature
17

Vehicle inspected and repaired
if necessary to BMW standards
required by BMW six year anti-
corrosion warranty
Ye s
No
Partially*
*Remarks–explain (use repair
order if necessary)
Body Inspection
Show damage location above with codes:
X Stone damage O Dent
Scratch Collision damage

Undercoating damage (explain in remarks)
The undersigned herewith confirms that this inspection has been carried out by the BMW
center below and this BMW center has given notification of any body repairs necessary.
Customer's
signatureDate
Performed by BMW center/Stamp with Code
BMW center authorized signature
18

Vehicle inspected and repaired
if necessary to BMW standards
required by BMW six year anti-
corrosion warranty
Ye s
No
Partially*
*Remarks–explain (use repair
order if necessary)
Body Inspection
Show damage location above with codes:
X Stone damage O Dent
Scratch Collision damage

Undercoating damage (explain in remarks)
The undersigned herewith confirms that this inspection has been carried out by the BMW
center below and this BMW center has given notification of any body repairs necessary.
Customer's
signatureDate
Performed by BMW center/Stamp with Code
BMW center authorized signature
19

Vehicle inspected and repaired
if necessary to BMW standards
required by BMW six year anti-
corrosion warranty
Ye s
No
Partially*
*Remarks–explain (use repair
order if necessary)
Body Inspection
Show damage location above with codes:
X Stone damage O Dent
Scratch Collision damage

Undercoating damage (explain in remarks)
The undersigned herewith confirms that this inspection has been carried out by the BMW
center below and this BMW center has given notification of any body repairs necessary.
Customer's
signatureDate
Performed by BMW center/Stamp with Code
BMW center authorized signature
20

Your satisfaction with our product and the
services provided by authorized BMW centers
is of great importance to us. We take pride in
our product, as does the BMW center who
services it. If you should ever have a question
regarding your BMW center’s service or your
BMW's performance, we recommend that you
contact your authorized BMW center. Should
you travel to an unfamiliar area, the BMW
center directory provided at the time of delivery
will help you locate the nearest authorized
BMW center. The centers listed are equipped
to help you with virtually all BMW related
matters.
When contacting an authorized BMW center,
we suggest that depending upon the nature of
your contact, you discuss it with either the
Sales, Service, or Parts Manager.
As all matters are resolved at the BMW center
level, it is important that they be given the
opportunity to provide a solution. Should you
feel that you were not provided with the proper
response, we urge you to contact the General
Manager or BMW Center Operator.
Despite the best intentions of all parties, a
misunderstanding may occur between you
and your BMW center. Should this occur and
you require further assistance, you may wish
to contact the BMW NA Customer Relations
Department at 1-800-831-1117 or through our
website at www.bmwusa.com. When
contacting, we ask that you provide the
following information:
1. Your name, address and telephone number.
2. Vehicle Identification Number (last seven
digits).
3. Vehicle’s delivery date.
4. Vehicle mileage.
5. Selling BMW center’s name.6. Servicing BMW center’s name.
7. Description of the problem.
A BMW NA Customer Relations
Representative will carefully review all the
facts involved and let you know what further
action will be taken in conjunction with your
BMW center. Please remember: the first step in
resolving a complaint is to contact the
authorized BMW center that performed the
work on your vehicle. They have the
necessary equipment and the personnel to
achieve this goal.
We are confident that every effort will be made
to ensure your satisfaction.
Customer Assistance
Information
21