2004 BMW 7 SERIES LONG Service and warranty information

©BMW of North America, LLC
Woodcliff Lake, New Jersey 07677
Printed in U.S.A. 9/03 SD 92-254
Service
and
Warranty
Information
2004
745i, 745Li,
760Li

Owner/Driver Information:
Name
Address
Owner/Driver Telephones:
Business
Home
ModelYear
VIN
Retail/In-Service Date
Trim Code Color Code
Production Date
License Plate Number
BMW center Telephone Numbers:
Offices
Services
7 Series
2004

Table of ContentsPage
Maintenance Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Maintenance System/Condition Based Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Quality Certification 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Maintenance Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
Scheduled Maintenance, Oil Service Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-15
Emission Control Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Battery Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Corrosion Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Body Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18-23
Customer Assistance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Customer Assistance Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
BMW Import Processing Centers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Special Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Roadside Assistance
– Owner’s Eligibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
– Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
– Calling for Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
– Dispatch Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
– On-Site Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
– Lock Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
– Towing Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
– Sign-and-Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
– Trip Interruption benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
– Car Rental Discounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
– Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Auto Valet Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Personalized Trip Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Summary of BMW Limited Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
New Vehicle Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Limited Warranty Rust Perforation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Federal Emission System Defect Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Federal Emission Performance Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
California Emission Control Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
California Emission Control System Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Notice of Owner/Address Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Tire Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

BMW Valet Program –
2004 760Li
The BMWValet Program is a benefit
designed to provide a “Premier Care
Experience”for 2004 760 Li customers. This
program is provided as standard service on
every 2004 760Li purchased from any
Authorized BMW center in the United States
or Puerto Rico for the duration of the New
Vehicle Limited Warranty period of 48 months
or 50,000 miles, whichever comes first.
Any authorized BMW center in the United
States or Puerto Rico will pick up your
vehicle from any reasonable location
when a recommended maintenance or
warranty repair appointment is made by
you. In addition, upon your request, your
authorized BMW center will provide you
with a free BMW loaner vehicle for the
duration of the repair. Upon completion of
repairs to your vehicle, your authorized
BMW center will return your vehicle to
you.
For additional details and restrictions on this
program please contact your authorized
BMW center.

BMW Maintenance Program –
2004 745i, 745Li, 760Li
Maintenance Programs are a benefit
designed to help reduce the cost of owner-
ship.
2004 7 Series model vehiclespurchased
from any Authorized BMW center in the
United States or Puerto Rico are covered by
Full Maintenance for 48 months or 50,000
miles, whichever occurs first. Coverage
begins on the date of first retail sale or the
date the vehicle is first placed in service as a
demonstrator or company vehicle, whichever
is earlier.
Any authorized BMW center in the United
States or Puerto Rico will perform the sched-
uled maintenance services on your vehicle at
no expense to you. The maintenance sched-
ule intervals are based on average driving
conditions and operation.
Should you
request more frequent maintenance
service, the cost of these services will not
be covered by the Maintenance Program.
Coverage
Full Maintenancecovers all factory recom-
mended maintenance, as determined by the
Service Interval Indicator System. Additional
items that need replacement due to normal
wear and tear, and that are not covered by
the original New Vehicle Limited Warranty -
such as brake pads, brake rotors, and wiper
blade inserts - are included, provided wear
and tear exceeds BMW wear limits. Any
adjustments required due to normal operating
conditions are also included. See pages 6-7
of this statement for additional information.
Maintenance Intervals
Time intervals should be followed using the
maintenance interval as indicated by the
BMW Service Interval Display.
This BMW Service and Warranty Information
Book should be presented to your BMW
center when maintenance is required. Your
BMW center will stamp this book document-
ing the services or maintenance performed.
Exclusions from coverage
-Items reimbursable under your New
Vehicle Limited Warranty.
- Gasoline.
- Windshield washer additive (except when
in conjunction with scheduled maintenance).
- Tires, wheel alignment, tire balance and
rotation.
- Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door
panels and all chrome trim.
- Damage detected when performing the
rust perforation inspection.
- Damage which results from negligence,
improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage,
road salt corrosion, alteration, installation of
non-BMW accessories, or use of improper,
poor quality or contaminated fuel.
- Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined.
- Maintenance or repair after the vehicle is
deemed a total loss.
- Maintenance or repairs performed by other
than an Authorized BMW center within the
United States or Puerto Rico.
- Vehicles used in competitive events.
- Oil changes performed outside the recom-
mended maintenance intervals as indicated
by the Service Interval Display.
1

Maintenance System
The BMW Maintenance System has been
devised with the following objectives: to
maximize vehicle safety, reliability, and resale
value by minimizing breakdowns resulting
from wear, and minimizing cost and inconven-
ience by computing maintenance intervals
based upon the specific manner in which
each individual vehicle is driven.
Maintenance intervals on motor vehicles have
conventionally been specified based upon
accumulated mileage. However, driving condi-
tions have a major influence on routine
maintenance requirements; distance traveled
is only one of the significant factors. A vehicle
driven for 50,000 miles of short trips in the
city with numerous cold starts, prolonged
periods of idling, stop-and-go driving, and
high engine speeds during acceleration
requires more frequent maintenance intervals
than a vehicle driven for 50,000 miles for long
distances at low engine speeds primarily at
operating temperature.
The advanced technologies at BMW have led
to the development of the unique BMW
Condition Based Service System which
computes the actual optimum maintenance
requirements based not only upon the
accumulated mileage, but taking into account
important factors such as high or low engine
speeds, short or long trip driving, and condi-
tion of the engine oil and brake pads.
The BMWMaintenance System
Condition Based Service CBS
CBS is a development of the Service Interval
Indicator System. Sensors and sophisticated
algorithms take even more detailed account
of the various conditions of vehicle use.
The remaining times for selected mainte-
nance tasks as well as any legally prescribed
dates are displayed to you individually:
Engine oil
Brakes – front and rear separately
Microfilter
Brake fluid
Spark plugs
Vehicle check
Required State Inspection(s)
CBS thus determines the current and future
maintenance requirements. This data can
also be read from the vehicle key by your
BMW Service Advisor and used to propose
the optimum scope of maintenance.
Have maintenance and repair work performed
by your BMW center. Make sure that the
maintenance work is stamped in this Service
and Warranty Information Statement. These
entries are the evidence of regular mainte-
nance of your vehicle and a requirement for
warranty claims.
2

Disconnecting the battery during periods
of long-term storage will interrupt the
calculation of time-based services. Have all
items requiring time-based maintenance,
such as brake fluid and coolant, and possibly
also the engine oil and microfilter, brought up
to date by your BMW center. Also see the
section on battery care on page 16 of this
statement.
Service Interval Display
Info Display screen contents
The distance remaining until your next service
briefly appears when you switch on the
ignition.
The Info Display immediately switches to
its compute mode when you press one
of the two buttons in the turn signal indicator
lever.
Control Display screen contents
The current Status of Service items deter-
mined by the CBS are shown in the Control
Display.
You can view additional information on
service and maintenance procedures by
selecting the “OB data”menu.
1. Select and confirm
2. Select “Service”and confirm your entry
3. The display shows a list of selected service
and maintenance procedures, as well as any
required state inspections.
Red Sectors
The service deadline has already passed.
Yellow Sectors
The deadline for service or a state inspection
is approaching. Please contact your BMW
center for an appointment.
3

Green lamps
No service is currently required.
You can request more detailed information on
every entry.
Turn the controller to scroll through the list,
then confirm the selected entry.
Confirm to exit the list.
The vehicle’s current service status is auto-
matically saved in the vehicle’s ignition key.
The Service Advisor at your BMW center has
a device called a key reader. When your
Service Advisor inserts your key into the key
reader, all pertinent vehicle and servicing
data will be available, and a customized
maintenance checklist is printed out based on
the specific operations called for by the
Condition Based Service.
The performance of certain subsequent
maintenance elements, as required by the
BMW New Vehicle Limited Warranty, will be
specified at intervals computed by the BMW
Service Interval Indicator as follows:
– Oil Service: Engine oil should be changed
with the engine at operating temperature.
Note: Change oil at least once a year.All 2004 model year 7 Series are factory-
filled with BMW High Performance Synthetic
oils. At the time of the printing of this booklet,
the following oils are strongly recommended
and approved by BMW:
•BMW High Performance 5W-30 Synthetic
Oil (BMW part number 07 51 0 017 866)
•Mobil 1 5W-30
•Mobil 1 5W-40
BMW is evaluating various synthetic oils for
inclusion in our list of recommended engine
oils. For the most current list of synthetic oils,
please contact your BMW center, or call
BMW of North America, Inc. at 1-800-831-
1117. You can also obtain this information
from our website, www.bmwusa.com/.
It is recommended to check engine oil level
when ever fuel is added to the vehicle. If you
need to add oil between oil changes and are
unable to obtain BMW High Performance
Synthetic Oil, Mobil 1 or another special oil
on the list, use a synthetic oil with an API
rating of SH or higher.
The following maintenance elements must be
performed at the mileage/time stated (time
intervals begin from the vehicle’s production
date):
- Brake Fluid Service: Change brake fluid
every two years, or when specified by CBS.
- Oxygen Sensor Service: The oxygen
sensor deteriorates strictly on a mileage
basis and must therefore be replaced
every 100,000 miles to maximize vehicle
fuel economy and minimize exhaust pollu-
tion.
- Spark Plug Service: Replace at 100,000
miles, or when specified by CBS.
4