Telephoning
150
Telephoning
Safety notice
For your own safety
A car phone makes life more convenient in
many ways, and can even save lives in an
emergency. While you should consult your
portable phone's separate Owner's Manual
for a detailed description of safety precau-
tions and information, we request that you
direct your particular attention to the fol-
lowing:
Adjustments
To avoid posing a danger to yourself
and other road users, never adjust the
system settings unless your vehicle is com-
pletely stationary.<
Using the phone in your vehicle
Using a portable phone to make and
receive calls while driving is now ille-
gal in virtually every country in the world.
Always use your hands-free unit, or stop
your vehicle in an area where you will not
pose a safety hazard to other road users.<
Vehicles and portable phones
Do not use your phone from within a
garage, or near an open hood. The air
in these areas could contain fuel vapors,
and the portable phone might generate
sparks that could result in burns.
This same precaution applies to open lug-
gage compartment lids on vehicles
equipped for operation using natural gas or
hydrogen, and to all vehicles with luggage
compartment-mounted batteries.<
Antenna
When using the phone, ensure that all
persons in the area are at least 20 in/
50 cm from the antenna. Never use your
BMW portable phone if the antenna is dam-
aged. Contact between your skin and a
damaged antenna can result in minor burns.
If the antenna is damaged, have it replaced
immediately.<
Special environmental conditions
Always switch off your BMW portable
phone in areas where blasting work is
being conducted with explosives. The
phone signals could potentially act as a
high-frequency transmitter and set off
explosions.
Always switch off your BMW portable
phone in areas where an increased explo-
sion danger is present. This category
includes filling stations along with fuel and
chemical storage depots, etc., and all
areas in which the air can contain fuel,
chemicals or metal particles. Under these
conditions, your BMW portable phone
could conceivably generate sparks that
could lead to a fire or explosion. Always
observe all legal regulations governing the
use of portable phones in the vicinity of fill-
ing stations, chemical factories and other
areas where an explosion potential exists.
Never use the BMW portable phone in air-
craft; do not use this portable phone in hos-
pitals, care centers or at other locations
where medical equipment may be in oper-
ation, such as accident sites, etc.
Your service provider can furnish you with
more detailed information on legal regula-
tions governing the use of your phone.<
Medical equipment
Portable phones can generate inter-
ference capable of preventing hearing
aids and cardiac pacemakers from operat-
ing correctly. If you or any occupant of the
vehicle will be using such equipment, con-
sult a physician or the manufacturer of the
equipment to determine whether it is ade-
quately shielded against high-frequency
energy.<
Telephoning
156
Touch tone dialing
Touch tone numbers are required for
access to network services or to control
devices, e.g. remote querying on an
answering machine.
This function can only be used during an
existing connection.
1.To establish a connection
2.Press the controller
3.Select "Keypad" and press the control-
ler
4.Select the desired digits and press the
controller.
Each digit is sent immediately.
Text messages/SMS
Text messages/SMS are displayed as long
as the portable phone is engaged.
The symbol on the Control Display
shows that you have received a new text
message. It goes out as soon as there are
no longer any unread text messages.
The number of text messages that can be
stored depends on the memory capacity of
your BMW portable phone.
Displaying text messages/SMS
1.Select "SMS" and press the controller.
The list of received text messages is
displayed on the Control Display.
The symbol
indicates unread text
messages
2.Select the desired text message and
press the controller.
The text message is displayed.
To close the text message:
Move the controller forwards to select
and press the controller.
Calling the sender
1.Select the desired text message and
press the controller.
The text message is displayed
2.Select "Options" and press the control-
ler
3.Select "Call sender" and press the con-
troller.
The selected sender is called.
Deleting text messages/SMS
1.Select the desired text message and
press the controller.
The text message is displayed
2.Select "Options" and press the control-
ler
3.Select "Delete" and press the control-
ler.
The text message of the portable phone
is deleted.
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TeleService , BMW Assist
TeleService
TeleService opens up a new dimension for
communication with BMW Service. The car
phone can be used to transmit data on the
service status of your vehicle or on legally
prescribed inspections directly to your
BMW center. This is the same data that is
stored for CBS Condition Based Service in
the ignition key. Your BMW center can then
contact you, and you can make an appoint-
ment that suits you while you are still on the
road. Your advantage here is that your
BMW center can prepare in advance for the
required maintenance work. The TeleSer-
vice functions are country-specific. The
data on the service status of your vehicle or
on legally required inspections is transmit-
ted on a country-specific basis either auto-
matically before they fall due or simulta-
neously when you call any service partner
you have chosen. Your BMW center will be
glad to provide more detailed information.
BMW Assist
BMW Assist is available to you if you have
ordered this option at your BMW center or
BMW customer information. This provides
you with other services in addition to
TeleService.
Many functions of BMW Assist depend on
the individually agreed contract.
The subscriber agreement must be com-
pleted successfully before using the BMW
Assist services.
Requirements
The telephone is registered in a portable
phone network that can transmit the ser-
vices.
To transmit position data, the navigation
system must be able to determine the posi-
tion. In order to enable and update TeleServices or BMW Assist, a GPS signal
must be present.
To avoid posing an unnecessary haz-
ard, both to your own vehicle's occu-
pants and to other road users: never
attempt to make adjustments while operat-
ing the vehicle.<
Enabling TeleService or BMW Assist
For you to be able to use the services of
TeleService or BMW Assist, these must be
enabled:
Control Center, for principle details, refer to
page 16:
1.Open the start menu by pressing the
button
2.Open the menu by pressing the con-
troller
3.Select "Communication interface" and
press the controller
4.Select "BMW Service settings" and
press the controller
5.Move the controller forwards to change
the field
**
TeleService, BMW Assist
162 6.Select "Service Status" and press the
controller
7.Select "Enable services" and press the
controller.
TeleService and, if applicable, BMW
Assist is enabled; data exchange with
the service center starts.
Leave the ignition switched on.
Enabling takes a few minutes. The status is
displayed on the Control Display. If you
open another menu, the enable process
continues to run in the background.
displays the registered services.
Services offered
Automatic Service Notification*
The data on the service status of your vehi-
cle or on legally prescribed inspections is
transmitted automatically directly to your
BMW center prior to the due date.
You can check the current status of the
Automatic Service Notification. Control Center, for principle details, refer to
page 16:
1.Open the menu
2.Select "Service" and press the control-
ler
3.Select "Service requirements" and
press the controller
4.Select "Service notification" and press
the controller.
Setting up contact to Roadside
Assistance of the BMW Group
You can contact Roadside Assistance of
the BMW Group should you require help in
the event of a breakdown.
Control Center, for principle details, refer to
page 16:
1.Open the menu
2.Select "Service" and press the control-
ler
3.Select "BMW Service" and press the
controller
4.Move the controller forwards to change
the field
5.Select "Roadside Assistance" and
press the controller.
The current vehicle position is dis-
played
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6.Select "Start service" and press the
controller.
In some countries, with BMW Assist
enabled, the data of the CBS Condition
Based Service and your position are
transmitted simultaneously.
Voice communication to the Roadside
Assistance service is set up.
Setting up contact to your
BMW center or the BMW Customer
Relations
You can contact your BMW center, e.g. to
arrange a service appointment.
For information related to your vehicle, call
the BMW Customer Relations.
Control Center, for principle details, refer to
page 16:
1.Open the menu
2.Select "Service" and press the control-
ler
3.Select "BMW Service" and press the
controller
4.Move the controller forwards to change
the field
5.Select the desired service and press
the controller >To establish contact to BMW Ser-
vice:
"Service Request"
BMW Service will call you back at
the specified phone number, e.g. to
make an appointment for service
>To establish voice contact to the
BMW Hotline:
"Customer Relations"
6.Select "Start service" and press the
controller.
Contact to the desired service will be
established.
In some countries, with TeleService or
BMW Assist enabled, the data of the Con-
dition Based Service CBS are transmitted
simultaneously.
BMW Info*
You can obtain information on important
and useful new services and features.
Control Center, for principle details, refer to
page 16:
1.Open "Communication"
2.Select "BMW Assist" and press the
controller
3.Move the controller forwards to change
the field
4.Select "BMW Info" and press the con-
troller
5.Display new messages:
Select "Update status reports" and
press the controller. The messages are
transferred
6.Select the desired message and press
the controller.
TeleService, BMW Assist
164 If you have received a message with a tele-
phone number or an address, you can for-
ward this to your portable phone or naviga-
tion system.
New messages are announced via SMS.
For more detailed information, refer to
page 156.
Info Plus*
This information service supplies you with a
whole range of current, interesting informa-
tion on request.
You can have telephone numbers and
addresses transferred and directly dial the
telephone number or copy the address to
the destination guidance of the navigation
system.
This option provides you with a current
information service, e.g. in the following
areas:
>Information on businesses
e.g. florist, doctor
>Accommodations
e.g. hotels, motels
>Mobility
e.g. filling stations, airports, car rental,
BMW dealers
>Eating and drinking
e.g. restaurants, cafŽs, bars
>Current information
e.g. movies playing, events.
Control Center, for principle details, refer to
page 16:
1.Open "Communication"
2.Select "BMW Assist" and press the
controller
3.Move the controller forwards to change
the field
4.Select "Where to go?" and press the
controller 5.If appropriate, select a message and
press the controller.
Display new message
Select "New data request" and press the
controller.
You will be connected with an employee of
the BMW Information Service. The desired
information and the corresponding address
can be requested by phone. These will be
shown on the Control Display and can be
copied to the portable phone or navigation
system, e.g. telephone number or address
of a hotel. Reservations can be made at
many hotels directly by the BMW Informa-
tion Service.
Adapting TeleService or
BMW Assist
Displaying and updating services
If one of the following conditions is met,
you should update the services of the
TeleService or BMW Assist:
>You have changed the scope of the
contractually agreed services
>The range of services of the offered ser-
vices has been extended.
To update the services:
Control Center, for principle details, refer to
page 16:
1.Open the menu
2.Select "Communication interface" and
press the controller
3.Select "BMW Service settings" and
press the controller
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4.Move the controller forward to change
the field
5.Select "Service Status" and press the
controller.
You will be informed about the current
scope of TeleService or BMW Assist.
displays the registered services
6.Select "Update services" and press the
controller.
Roaming
To align the services supported by home
and foreign providers automatically, enable
roaming:
1.Open the menu
2.Select "Communication interface" and
press the controller
3.Select "BMW Service settings" and
press the controller
4.Move the controller forwards to change
the field
5.Select "Profile" and press the controller
6.Select "Roaming" and press the con-
troller. is displayed when roaming
is enabled.
Please note that additional costs can arise
if you are located abroad.
Terminating services
If you terminate the services, your vehicle
will not be equipped to contact the BMW
Assist call center. When an emergency call
is started, the telephone connection to the
general emergency number is established.
Control Center, for principle details, refer to
page 16: 1.Open the menu
2.Select "Communication interface" and
press the controller
3.Select "BMW Service settings" and
press the controller
4.Move the controller forwards to change
the field
5.Select "Service Status" and press the
controller
6.Select "Terminate services" and press
the controller.
TeleService or BMW Assist is disabled
in the vehicle. This does not involve any
contractual termination.
Automatic Service Notification can be dis-
abled separately; consult your BMW cen-
ter.
Enable TeleService and, if applicable BMW
Assist again to re-establish the connection.
Displaying vehicle data
You can obtain a display of some of the
selected data of your individual vehicle.
Control Center, for principle details, refer to
page 16:
1.Open the menu
2.Select "Communication interface" and
press the controller
3.Select "BMW Service settings" and
press the controller
4.Move the controller forwards to change
the field
5.Select "Profile" and press the control-
ler.
Mobility
This section helps you maintain your
mobility by supplying important
information on vital topics including
fuels and lubricants, wheels and tires,
service, maintenance and how to deal
with any problems that may occur.