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Toyota Maintenance and Repair Support13
Vehicle Service Agreements
Toyota Extra Care Vehicle Service Agreements enhance the scope and/or length of
coverage of your vehicle’s factory warranty, or provide protection if the original
warranty has expired.
1Toyota Extra Care provides for the repair or replacement of
covered components thathave mechanical failures and protects you from rising
repair costs in the future. In addition, many plans include benefits such as tow-
ing, substitute transportation and travel protection with lodging and meals.
Because they are factory-backed, Toyota Extra Care Vehicle Service Agreements
are accepted at Toyota dealerships throughout the United States and Canada.
That means repairs are made only by factory-trained service technicians using
Genuine Toyota Parts.
Toyota Financial Services offers a variety of Toyota Extra Care plans, each with a
number of time and mileage options.
2Your Toyota dealer can help you select the
coverage that best meets your needs.
Vehicle service agreements are offered by Toyota Motor Insurance Services, Inc., administered by Toyota
Motor Services Company in certain states. In Florida, offered by Toyota Motor Insurance Company.
Prius is eligible for Platinum and Toyota Certified plans only.
Toyota Financial Services is a service mark of Toyota Motor Insurance Services, Inc.1
2
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General Maintenance Information14
Determining Your Vehicle’s Maintenance Needs
Determining the Proper Maintenance Interval
Depending on your circumstances, you should obtain maintenance for your
Toyota every 5,000 miles or every 7,500 miles. Follow these guidelines to
determine which interval to use.
5,000-Mile Intervals
Use 5,000-mile intervals if you primarily operate your vehicle under any of the
following conditions:
•Driving on unpaved or dusty roads.
•Repeated trips of less than five miles in temperatures below freezing.
7,500-Mile Intervals
Use 7,500-mile intervals if you primarily operate your vehicle under conditions
other than those listed above.
Note: If you drive your vehicle under any of the special operating conditions
noted below, you may need to perform specific services at 5,000-mile intervals.
See the 5,000-mile maintenance charts for details.
Special Operating Conditions
In addition to standard maintenance items, the scheduled maintenance log
indicates services that should be performed on vehicles that are driven under
especially demanding conditions. Specific conditions require specific services,
as indicated on the following page. The scheduled maintenance log indicates at
which mileage/ time intervals each service should be performed.
You should perform these additional maintenance services if you drive primarily
under any of the conditions noted. If you drive only occasionally under these
conditions, it is not necessary to perform the additional services.
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General Maintenance Information15
Determining Your Vehicle’s Maintenance Needs
Driving on Rough, Muddy or Snow-Melted Roads
•Rotate tires
•Inspect ball joints and dust cover
•Inspect brake linings/drums and brake pads/discs
•Inspect drive shaft boots
•Inspect nuts and bolts on chassis and body
•Inspect steering linkage
Driving on Unpaved or Dusty Roads
•Inspect brake linings/drums and brake pads/discs
•Inspect or change engine air filter
•Replace air conditioning filter
Extensive Idling or Low-Speed Driving for Long Distances
•Inspect brake linings/drums and brake pads/discs
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General Maintenance Information16
Explanation of Maintenance Items
The following descriptions are provided to give you a better understanding of
the maintenance items that should be performed on your vehicle. The scheduled
maintenance log indicates at which mileage/time intervals each item should be
performed. Please note that many maintenance items should be performed only
by a qualified technician.
For further information on maintenance items you can perform yourself, see the
“Vehicle Maintenance and Care” and “Do-It-Yourself Maintenance” sections of
your
Owner’s Manual.
WARNING:Battery posts, terminals and related accessories contain lead and
lead compounds, chemicals known to the State of California to cause cancer
and reproductive harm.
Wash hands after handling.
ALSO:See safety precautions on the inside front cover of this booklet
pertaining to your vehicle’s electrical and battery systems.
Air Conditioning Filter
Replace every 22,500 miles/18 months or as directed for special operating
conditions. Refer to the
Owner’s Manualforservice details.
Automatic Transmission Fluid or Manual Transmission Oil
Replace at specified intervals. When performing inspections, check each com-
ponent for signs of leakage. If you discover any leakage, have it repaired by a
qualified technician immediately.
Ball Joints and Dust Covers
Check the suspension and steering linkage ball joints forlooseness and damage.
Check all dust covers for deterioration and damage. Replace any deteriorated or
damaged parts. A qualified technician should perform these operations.
Brake Lines and Hoses
Visually inspect for proper installation. Checkforchafing, cracks, deterioration
and signs of leakage. Replace any deteriorated or damaged parts. A qualified
technician should perform these operations.
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General Maintenance Information17
Explanation of Maintenance Items
Brake Linings/Drums and Brake Pads/Discs
Check the brake linings (shoes) and drums for scoring, burning, fluid leakage,
broken parts and excessive wear. Checkthe pads for excessive wear and the
discs for runout, excessive wear and fluid leakage. Replace any deteriorated
or damaged parts. A qualified technician should perform these operations.
Differential Oil
Replace at specified intervals. When performing inspections, check each
component for signs of leakage. If you discover any leakage, have it repaired
by a qualified technician immediately.
Drive Belts
Inspect for cracks, excessive wear and oiliness. Check the belttension and adjust
if necessary. Replace the belts if they are damaged.
Drive Shaft Boots
Check the drive shaft boots and clamps forcracks, deterioration and damage.
Replace any deteriorated or damaged parts and, if necessary, repack the grease.
Aqualified technician should perform these operations.
Engine Air Filter
Replace at specified intervals. When performing inspections, check for damage,
excessive wear and oiliness, and replace if necessary.
Engine Coolant
Drain and flush the cooling system and refill with an ethylene-glycol type
coolant. Inspect the radiator and condenser for leaves, dirt and insects and clean
if necessary. Inspect hose connections for tightness and condition. A qualified
technician should perform these operations.
Engine Oil and Oil Filter
Replace the oil filter and drain and refill the engine oil. For recommended oil
grade and viscosity, refer to the
Owner’s Manual.
Engine Valve Clearance
Inspect for excessive lifter noise and engine vibration and adjust if necessary.
Aqualified technician should perform this operation.
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General Maintenance Information18
Explanation of Maintenance Items
Exhaust Pipes and Mountings
Visually inspect the exhaust pipes, muffler and hangers for cracks, deterioration
and damage. Start the engine and listen carefully for any exhaust gas leakage.
Tighten connections or replace parts as necessary.
Fuel Lines and Connections, Fuel Tank Band and
Fuel Tank Vapor Vent System Hoses
Visually inspect for corrosion, damage, cracks and loose or leaking connections.
Tighten connections or replace parts as necessary.
Fuel Tank Cap Gasket
Visually inspect for cracks, deterioration and damage and replace if necessary.
Inverter Coolant
Drain and flush the cooling system with an ethylene-glycol type coolant. A qual-
ified technician should perform this operation.
Nuts and Bolts on Chassis and Body
Re-tighten the seat-mounting bolts and front/rear suspension member retaining
bolts to specified torque.
Spark Plugs
Replace at specified intervals. Install newplugs of the same type as originally
equipped. A qualified technician should perform this operation.
Steering Gear Box
Inspect for signs of leakage. If you discover any leakage, have it repaired imme-
diately by a qualified technician.
Steering Linkage and Boots
With the vehicle stopped, check for excessive freeplay in the steering wheel.
Inspect the linkage for bending and damage and the dust boots for deterioration,
cracks and damage. Replace any damaged parts. A qualified technician should
perform these operations.
Tire Rotation
Tires should be rotated according to the instructions in the Owner’s Manual.
When rotating tires, check for damage and uneven wear. Replace if necessary.
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General Maintenance Information19
Vehicle Identification
Model
In-service date
Selling dealership
Key number
Body style
Mileage at delivery
Selling dealership phone number
Vehicle Identification Number
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General Maintenance Information20
Notes
