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Toyota Maintenance and Repair Support6
Lifetime Guarantee Replacement Parts
Toyota’s confidence in its products and commitment to customer satisfaction are
demonstrated by outstanding warranty coverage — including a lifetime guarantee
on replacement mufflers, exhaust pipes, shock absorbers, struts and strut car-
tridges. When purchased at and installed by a Toyota dealership, these Genuine
Toyota Parts are guaranteed to the original purchaser for the life of the vehicle.
This includes coverage for parts and labor.
Compare the guarantees offered on these parts by aftermarket repair shops; many
don’t offer the extensive coverage Toyota does. And remember that only Genuine
Toyota Parts are manufactured to your vehicle’s exact specifications. So don’t
compromise: When replacement time comes, count on your Toyota dealer for
quality, performance and the peace of mind that comes with a factory-backed
lifetime guarantee.
For complete details of the Toyota Lifetime Guarantee, see an authorized Toyota dealer.
Compare Lifetime
Guarantee Coverage
TheirsTheirs
OursOurs
* Some muffler shops – read their fine print and compare.
To y o t a vs. OthersToyotaOthers*•MufflerYesYes- Labor to replaceYesYes•Tail PipeYesNo
- Labor to replaceYesNo
•Exhaust PipesYesNo
- Labor to replaceYesNo
We Cover
The Muffler,
Pipes And
Labor Too!We Cover
The Muffler,
Pipes And
Labor Too!
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Toyota Maintenance and Repair Support7
TrueStart Batteries
The reputation for quality and reliability was likely a key reason behind your
decision to buy a Toyota. That overall quality is present in each of the compo-
nents of your car or truck, including the battery. When it’s time for a replace-
ment, your Toyota dealer is the only place to find a battery with the power to
start and operate your vehicle like new.
To maintain the original performance designed into your Toyota, a replacement
battery must meet Toyota’s specifications for Cold Cranking Amps (CCA) and
Reserve Capacity (RC). RC, a specification often not met by aftermarket brands,
supplies the power you need during high-demand conditions such as driving in
heavy traffic. RC is also what gives you the powerto operate electronic accessories
with the engine off. By choosing a TrueStart,
™you can be confident your battery
will meet your needs, every day.
Warranty coverage is another important consideration when selecting a battery.
TrueStart
™batteries feature a free replacement period of 24 months or the
remainder of the Toyota New Vehicle Limited Warranty, whichever is longer.
Following the free replacement period, warranty coverage is prorated from
months 25—84 in two simple tiers. See your Toyota dealer for more details.
Don’t entrust your Toyota’s performance to anything less than the best: Genuine
Toyota TrueStart
™Batteries.
WARNING: Battery posts, terminals and related accessories contain lead and
lead compounds, chemicals known to the State of California to cause cancer
and reproductive harm.
Wash hands after handling.
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Toyota Maintenance and Repair Support8
Collision Repair Parts
Insist on Genuine Toyota Quality
If you’re involved in a collision, you wantyour vehicle to be returned to its pre-
accident condition when repaired. To maintain your Toyota’s value, it’s important
to make sure it is repaired with Genuine Toyota Parts. Some repair shops and
insurance companies may suggest using imitation or used salvage parts to save
money. However, these parts do not meetToyota’s high standards for quality, fit
and corrosion resistance. In addition, imitation and used salvage parts are not
covered by any Toyota warranty (see box below).
To maintain the appearance, performance and safety of your Toyota, make sure
only Genuine Toyota Parts are used forcollision repairs. Protect your investment
— insist on Genuine Toyota quality.
Toyota warranty coverage remains intact when vehicle repairs are completed
with Genuine Toyota Parts. Toyota warranties do not cover imitation or used
salvage parts or any damage or failures caused by the use of such parts.
In Case of Accident, Be an Informed Owner
Toyota believes customers have the right to choose the types of parts used in the
repair of their vehicles. That’s why Toyota supports full disclosure by repair shops
and insurance companies regarding parts used for collision repair. The following
information is provided to help you understand the differences in the types of
parts that could be used in the repair of your vehicle.
General Information
“Collision repair parts” or “replacement crash parts” are the parts typically
replaced during the repair of a vehicle that has been damaged in a collision.
These parts include exterior sheet metal such as fenders, hoods, doors and
related components; and plastic components such as bumper covers and
lamp assemblies.
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Toyota Maintenance and Repair Support9
Collision Repair Parts
Warranty Coverage
Warranties for collision repair parts are provided by the manufacturer or distribu-
torof the parts. Warranty coverage varies. Your insurance company or collision
repair facility should provide you with written warranty statements for all parts
used in the repair of your vehicle.
Types of Collision Repair Parts
New original-equipment manufacturer (OEM):Parts that are made by the
vehicle manufacturer or one of its licensees and distributed through its normal
channels. These parts maintain the manufacturer’s vehicle warranty.
Aftermarket or imitation:Parts that are made by companies other than the
vehicle manufacturer or its licensees.
Recycled or used salvage:Used parts and assemblies thathave been removed
from another vehicle. There are no systems in place to regulate the quality or
safety of these parts.
Remanufactured:Parts that have been returned to like-new condition through
repair, refurbishing or rebuilding.
Due to the critical nature of Supplemental Restraint Systems (also known as
air bags), Toyota does not support the use of imitation or used parts for their
repair. Only new Genuine Toyota Parts should be used to repair or replace
Supplemental Restraint Systems.
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Toyota Maintenance and Repair Support10
Do-It-Yourself Products
When it’s time to replace key wear items on your vehicle, don’t settle for less
than Genuine Toyota Parts. Available exclusively through Toyota dealerships,
Genuine Toyota Parts meet the higheststandards of quality and performance and
are built to exact factory specifications. Here are a few of your vehicle’s compo-
nents that are particularly subject to wear and some benefits of replacing them
with Genuine Toyota Parts.
Genuine Toyota Platinum and Iridium Spark Plugs*
•Designed to last at least 60,000 miles.
•Provide the maximum spark required by Toyota’s high-compression engines.
•Resist fouling and misfires for more efficient conbustion and better fuel economy.
Genuine Toyota Brake Pads
•Friction materials selected for optimum performance when matched with
Toyota brake drums or rotors.
•Precision-machined backing plates allow pads to move freely within the
calipers for smooth, efficient braking.
Genuine Toyota Wiper Inserts
•Cutto match the exact length and shape of your vehicle’s wiper blades for a
proper and secure fit.
•Constructed of compression-molded natural rubber — not synthetic — for
superior wiping performance.
Always use the right spark plugs for yourengine. The wrong plugs can have a
negative impact on fuel economy and overall engine performance.*
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Toyota Maintenance and Repair Support11
Do-It-Yourself Products
Genuine Toyota Chemicals
Toyota offers a complete line of products to help you keep your Toyota looking and
running like new. To safeguard yourvehicle’s appearance, you’ll find everything
from fabric spot remover and glass cleanerto liquid car wash and touch-up paint.
When it’s time to get under the hood (or under the car), products such as fuel
injector cleaner, brake fluid and silicone spray will help you get the job done.
All of these products are formulated specifically for use with Toyota vehicles, so you
can be confident you’re giving your vehicle the best care possible, inside and out.
Genuine Toyota Antifreeze Coolant
Genuine Toyota Long Life Antifreeze Coolant is the same high-quality, factory-fill
product found in all new Toyotas. You’ll know it by its distinctive red color. It
provides maximum protection and durability without the use of harmful silicates.
And because it’s compatible with non-metallic materials, it helps extend the life
of water-pump seals. Don’t trust your engine to anything less than the best:
Genuine Toyota Long Life Antifreeze Coolant.
Genuine Toyota Motor Oil
Your Toyota’s engine features highly advanced technology to ensure superior
performance, reliability and fuel economy. Genuine Toyota Motor Oil is formulated
with a special combination of lube-base stocks and an additive blend to maxi-
mize the benefits of this technology. Make sure you’re getting the most out of
your engine by always putting the bestinto it: Genuine Toyota Motor Oil.
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Toyota Maintenance and Repair Support12
Toyota PartsCenters
If you plan to perform your own maintenance or repairs on your Toyota, be sure
to check out your nearby Toyota Parts Center (TPC). More than 535 Toyota dealer-
ships nowhave a TPC, which is an in-dealership parts store offering a wide
selection of automotive products. All TPCs feature a complete line of Genuine
Toyota maintenance parts and car-care products for do-it-yourselfers.
In addition to Toyota maintenance and repair products, TPCs offer free technical
advice to Toyota owners who want to service their own vehicles. You’ll also find
model-specific parts application guides and how-to brochures covering most
common maintenance jobs. Both are provided to customers free of charge.
Toyota Parts Centers are open during regular dealership hours; many also have
extended evening and weekend hours. If you’re a do-it-yourselfer, stop by and
experience the service, selection and value offered by your local TPC.
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Toyota Maintenance and Repair Support13
ToyotaService Manuals
If you’ll be doing some of your own maintenance and repair work on your vehi-
cle, a Toyota service manual will be one of your most valuable tools. Toyota offers
three types of manuals to assist do-it-yourselfers. To order any of the following
manuals, call Toyota’s service publications department at (800) 622-2033.
Vehicle Repair Manual
This is the same manual used by professional technicians in Toyota dealerships
throughout the United States. It is fully illustrated and includes maintenance and
repair procedures for all vehicle mechanical systems. It also includes instructions
forvehicle tune-ups.
Electrical Systems Manual
This manual provides detailed wiring diagrams for each electrical system in your
vehicle, along with troubleshooting tips and repair procedures.
Automatic Transmission/Transaxle Repair Manual
This manual includes complete procedures foroverhauling the automatic trans-
mission/transaxle of your vehicle.
For information on basic do-it-yourself maintenance items, see the “Vehicle
Maintenance and Care” and “Do-It-Yourself Maintenance” sections of your
Owner’s Manual.
