2003 SAAB 9-5 maintenance

255 Maintenance and owner assistance
Service record retentionService instruction coupons and record
stubs are provided in the Saab Warranties
and Service Record Booklet which accom-
panies this Owner’s Manual. The coupons
are arranged in the order that normal ser-
vice should be performed. The edge of each
coupon is shaded to correspond to the type
of service point:
 Striped – "Check Up"
 Blue – Oil change/inspection service
 Black – Major service
Note that in Canada a combined service
and warranty book is used, but not service
coupons.
When scheduled services are performed,
your dealer will tear out the applicable
coupon and use it to check off the opera-
tions performed and enter it into the service
file at the dealership. The servicing dealer’s
stamp, along with the date and mileage at
which the service was done, should be
entered on the corresponding stub which
remains in your booklet. The booklet is your
permanent record of the services per-
formed. It also includes a log sheet for
unscheduled repairs.
It is advisable to retain receipts and, if pos-
sible, copies of shop work orders for all ser-
vice and repair work, wherever performed.
Service costsDealer pricing practices and labor for ser-
vice work vary. Saab’s recommended ser-
vice times for each service point do not
include the labor required to replace wear
items, such as wiper blades, brake pads or
tires. Nor is labor to perform other service or
repairs found to be necessary as a result of
the inspections included in these times.
Additional labor and parts will be charged
for such work when necessary, except as
covered under an applicable Saab warranty
or any optional extended service contract.
Transmission fluid changes or suspension
alignment, when necessary, are also addi-
tional.
Dealer charges for general shop material,
regulated hazardous waste removal, recy-
cling expenses or other operation costs may
also be applied to service and repair
invoices and are apt to vary by dealer and
locality.
Owner assistanceWarranties and service problem
assistanceFor complete information about all applica-
ble warranties, including the New Car War-
ranty, Perforation Warranty, Vehicle Emis-
sion Warranty and Emission Perforation
Warranty, consult the Warranties and Ser-
vice Record Booklet which accompanies
this Owner’s Manual. It also contains owner
assistance information including Saab
Roadside Assistance. If the booklet is lost or
misplaced, a new one may be ordered
through a Saab dealer or by contacting
Saab.
In the U.S. there is a national Customer
Assistance Center at Saab Cars USA, Inc.
The toll-free number to call from all 50 states
is 1-800-955-9007.
In Canada, please call the Saab Customer
Assistance Centre at 1-800-263-1999.
A list of authorized Saab sales and service
dealers is available for those planning to
travel in the United States and Canada.
Canadian or U.S. travelers may call the
Customer Assistance Center in the country
in which they are traveling.
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256 Maintenance and owner assistanceChange of Address Notification
(U.S. and Canada)Two change of address cards are provided
at the end of the Warranties and Service
Record Booklet. Knowing your current
address allows Saab to contact you in the
event of a recall or service campaign.
Please help us keep our records up to date
for your own peace of mind.Service informationFactory Service Manuals for the Saab 9-5
car line can be ordered through the dealer.
These are comprehensive manuals on CD
rom, geared to use by professional techni-
cians.
Consult your Saab dealer for prices and for
a listing for your model.
Reporting Safety
Defects (U.S.A.)If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to noti-
fying Saab Cars USA, Inc.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds that
a safety defect exists in a group of vehicles,
it may order a recall and remedy campaign.
However, NHTSA cannot become involved
in individual problems between you, your
dealer, or Saab Cars USA, Inc.
To contact NHTSA, you may either call the
Auto Safety Hotline toll-free at 1-800-424-
9393 (or 202/366-0123 in Washington D.C.
area) or write to: NHTSA, U.S. Department
of Transportation, Washington, D.C. 20590.
You can also obtain other information about
motor vehicle safety from the Hotline.
Reporting Safety
Defects to the Canadian
governmentIf you live in Canada, and believe that your
vehicle has a safety defect, you should
immediately notify Transport Canada, in
addition to notifying General Motors of
Canada Limited.
You may write to Transport Canada at Box
8880, Ottawa, Ontario, K1G 3J2.
In addition to notifying Transport Canada in
a situation like this, we certainly hope you
will notify us. In Canada, please call our
Saab Customer Assistance Centre at
1-800-263- 1999.
Or write:
General Motors of Canada Limited
Customer Assistance Centre,
1908 Colonel Sam Drive,
Oshawa, Ontario, L1H 8P7.
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273 Index
IndexAA/C system, fault diagnosis
________ 242
A/C system, maintenance _________ 242
ABS brakes
____________________ 172
ACC
__________________________ 77
ACC functions
___________________ 80
ACC, automatic climate control
______ 77
ACC, calibration
_________________ 85
ACC, condensation _______________ 86
ACC, programming _______________ 83
ACC, useful tips
_________________ 85
Adjusting the steering wheel
_______ 124
Adjustment, seats
________________ 12
Afterheater, V6-engine cars
________ 87
Air conditioning (A/C), fault diagnosis
and maintenance
______________ 242
Air distribution, ACC ______________ 82
Airbag
_________________________ 33
Alarm __________________________ 48
Alarm functions
__________________ 51
Alarm signals
_______________ 48
, 51
Alternator
_____________________ 211
Alternator drive belt
_________ 211
, 263
Alternator rating
________________ 263
Anticorrosion treatment
___________ 246
Antidazzle rear-view mirror
________ 129
Ashtrays
______________________ 135
Audio System
___________________ 89
Audio System, quick guide
_________ 91Autochecking of lights on starting
____62
Automatic climate control (ACC) _____77
Automatic transmission,
technical data
_________________264
Aviod theft, tip
__________________195
BBattery
________________________209
Battery charging/replacing
________210
Battery, boost starting
____________191
Belt guide
______________________17
Boost starting using jump leads
____191
Booster cushion
_________________31
Brake and clutch fluid
____________207
Brake-fluid reservoir
_____________207
Brakes, technical data ____________265
Bulbs, changing
_________________214
Bulbs, table of
__________________225
CCD changer
____________________101
CD player
______________________99
CHECK messages
_______________69
CHECKING
_____________________69
Calibration, ACC
_________________85
Cancelling the programmed settings
__83
Car alarm
______________________48
Car care
______________________197
Cargo net, 9-5 Wagon
____________146
Carpeting, care of
_______________243
Cassette player
__________________96Catalytic converter,
important considerations
________ 156
Central locking
__________________ 42
Change language in SID
__________ 70
Change of address notification
____ 256
Changing a wheel
______________ 237
Changing bulbs
________________ 214
Changing the wheels round
_______ 233
Changing wiper blades
__________ 212
Chassis number
_______________ 269
Chassis number, key to
__________ 270
Child safety
____________________ 23
Child safety locks, rear doors
______ 45
Child seat, integral
_______________ 31
Cleaning, engine bay ____________ 245
Clock
______________________ 69
, 70
Color code, body
_______________ 269
Color code, trim ________________ 269
Compact spare wheel
___________ 236
Compass
_____________________ 130
Condensation, ACC
______________ 86
Coolant
______________________ 206
Courtesy Headlight Feature
_______ 72
Cruise control
_________________ 171
Cup holder
____________________ 138
DDICE/TWICE
__________________ 227
Dampers
_____________________ 265
Date code, tires
________________ 235
Dim-dipped beam _______________ 71
Direction indicators ______________ 73
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275 Index
Light switches
___________________ 71
Luggage-compartment lighting
_____ 134
MMain instrument panel
_____________ 56
Main/dipped beam
_______________ 71
Maintenance schedule ___________ 254
Manual gearbox, technical data
____ 264
Maxi fuses
_____________________ 227
Milometer ______________________ 62
Motoring abroad
________________ 248
NNight Panel
_____________________ 69
OOil capacity, engine
______________ 260
Oil change, engine ______________ 204
Oil specification
_________________ 260
OnStar
________________________ 111
Outdoor temperature
______________ 65
Owner assistance
_______________ 255
PPaintwork, touching-in
____________ 245
Parking Assistance
______________ 193
Parking lights
___________________ 71
Plates and labels ________________ 269
Poly-V-belt
____________________ 211
Power steering _________________ 208Power-steering fluid
_____________208
Pressure gauge
__________________64
Programming I, ACC
______________83
Programming II, ACC _____________84
Programming the ACC ____________83
QQuestions on function of airbag
_____39
Quick guide, Audio System
_________91
RRadiator fan
____________________211
Radio
__________________________94
Rain sensor
_____________________75
Rear fog light ____________________72
Rear seat, 9-5 Sedan, folding
______139
Rear seat, 9-5 Wagon, folding _____142
Rear-seat head restraints
__________16
Rear-view mirror, antidazzle _______129
Rearview mirrors
________________125
Reclamation
___________________248
Recommendations for cars with
automatic transmission,
towing a caravan or trailer
________182
Refuelling
_____________________158
Relay panel ____________________229
Remote control __________________42
Remote-control battery, changing
____45
Remove the key
________________152
Reporting safety defects
__________256
Reprogramming of systems _______271Reservoir, power-steering fluid
____ 208
Rev counter
____________________ 62
Reversing lights
_________________ 74
Roof load
_____________________ 185
Running-in ____________________ 178
SSID
__________________________ 65
Saab 9-5 Audio System
___________ 89
Saab Information Display (SID)
_____ 65
Saab Parking Assistance
________ 193
Safety belts
____________________ 17
Safety belts, care of
_____________ 243
Safety-belt pretensioners
_________ 18
Safety-belt reminder
_____________ 17
Seats
_________________________ 12
Securing a load
_________________ 46
Selector lever indication,
automatic transmission
__________ 65
Sentronic, manual mode _________ 167
Service costs
__________________ 255
Service information
_____________ 256
Service intervals
_______________ 254
Service record retention
_________ 255
Settings, seats
__________________ 12
Side airbags
___________________ 36
Signalling, horn ________________ 124
Sliding floor, 9-5 Wagon
_________ 147
Snow chains
__________________ 179
Spare wheel __________________ 236
Spare wheel and tools
___________ 149
Spark plugs
___________________ 263
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