2003 PONTIAC GRAND AM phone

Audio System(s)
Notice: Before you add any sound equipment to
your vehicle
- like a tape player, CB radio, mobile
telephone or two-way radio
- be sure you can
add what you want. If you can, it’s very important to
do
it properly. Added sound equipment may
interfere with the operation of your vehicle’s engine,
Delphi Electronics radio or other systems, and
even damage them. Your vehicle’s systems may interfere with the operation of sound equipment that
has been added improperly.
So, before adding sound equipment, check with
your dealer and be sure to check federal rules
covering mobile radio and telephone units. Your
audio system has been designed to operate easily
and to give years of listening pleasure. You
will get
the most enjoyment out of it
if you acquaint yourself
with it first. Find out what your audio system can do and
how to operate
all of its controls to be sure you’re
getting the most out of the advanced engineering that
went into it.
Your vehicle has
a feature called Retained Accessory
Power (RAP). With RAP, you can play your audio
system even after the ignition is turned
off. See Retained
Accessory Power under
Ignition Positions on page 2-18.
Setting the Time for Radios
without Radio Data Systems (RDS)
Press and hold the HR or MIN arrow for two seconds.
Then press the HR arrow until the correct hour appears
on the display. Press and hold the
MIN arrow until
the correct minute appears. The time may be set with
the ignition on or
off.
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BAND (Alternate Frequency): Alternate frequency
allows the radio to switch to a stronger station with the
same programming. Press and hold BAND for two
seconds to turn alternate frequency on. AF ON
will appear on the display. The radio may switch to
stronger stations. Press and hold BAND again for two
seconds to turn alternate frequency off. AF OFF
will appear on the display. The radio will not switch to
other stations.
This function does not apply for
XMTM or DAB.
Setting Preset PTYs (RDS Only)
The six numbered pushbuttons let you return to your
favorite program types (PTYs). These pushbuttons
have factory PTY presets. You can set up to
12 PTYs
(six
1.
2.
3.
4.
5.
FMI and six FM2) by performing thefollowing steps:
Press BAND to select
FMI or FM2.
Press PROG TYPE to activate program type
select mode.
Turn the SELECT knob to select a PTY.
Press and hold one of the six numbered
pushbuttons until you hear a beep. Whenever you
press that numbered pushbutton, the PTY you
set will return.
Repeat the steps for each pushbutton.
RDS and DAB Messages
ALERT!: Alert warns of national or local emergencies.
When an alert announcement comes on the current
radio station, ALERT! will appear on the display. You will
hear the announcement, even
if the volume is muted
or a compact disc is playing.
If the compact disc player
is playing, play will stop during the announcement.
You will not be able to turn
off alert announcements.
ALERT! will not be affected by tests of the emergency
broadcast system. This feature is not supported by
all RDS stations.
INFO (Information):
If the current station has a
message, INFO will appear
on the display. Press this
button to see the message. The message may display
the artist and song title, call in phone numbers, etc.
If the whole message is not displayed, parts of it
will appear every three seconds.
To scroll through the
message at your own speed, press the INFO button
repeatedly. A new group of words will appear on
the ciispiay with each press. Once ine compieie
message has been displayed, INFO will disappear from
the display until another new message is received.
The old message can be displayed by pressing
the
INFO button until a new message is received or a
different station is tuned to.
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BAND (Alternate Frequency): Alternate frequency
allows the radio
to switch to a stronger station with the
same programming. Press and hold BAND for two
seconds to turn alternate frequency on. AF
ON
will appear on the display. The radio may switch to
stronger stations. Press and hold BAND again for two
seconds
to turn alternate frequency off. AF OFF
will appear on the display. The radio will not switch
to
other stations.
This function does not apply for XMTM or DAB.
Setting Preset PTYs (RDS Only)
The six numbered pushbuttons let you return to your
favorite program types (PTYs). These pushbuttons have factory PTY presets. You can set up
to 12 PTYs
(six FM1 and six FM2) by performing the following steps:
1. Press BAND
to select FM1 or FM2.
2. Press PROG TYPE to activate program type
3. Turn the SELECT knob to select a PTY.
select
mode.
4.
5.
Press and hold one of the six numbered
pushbuttons until you hear a beep. Whenever you
press that numbered pushbutton, the PTY you
set will return,
if program type select mode
is activated.
Repeat the steps for each pushbutton.
RDS and DAB Messages
ALERT!: Alert warns of local or national emergencies.
When an alert announcement comes on the current
radio station, ALERT! will appear on the display. You will
hear the announcement, even
if the volume is muted
or a cassette tape or a compact disc is playing. If
the cassette tape or compact disc player is playing, play
will stop during the announcement. You will not be
able to turn
off alert announcements.
ALERT! will not be affected by tests
of the emergency
broadcast system. This feature is not supported by
all RDS stations.
INFO (Information):
If the current station has a
message, INFO will appear on the display. Press this
button
to see the message. The message may display
the artist and song title, call in phone numbers, etc.
3-60

Your Driving, the Road, and
Your
Vehicle
Defensive Driving
The best advice anyone can give about driving is: Drive
defensively.
Please start with a very important safety device in your
vehicle: Buckle up. See
Safety Belts: They Are for
Everyone on page 1-9.
Defensive driving really means “be ready for anything.’’
On city streets, rural roads or freeways, it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going
to
be careless and make mistakes. Anticipate what
they might do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance.
It’s the best defensive driving maneuver, in
both city and rural driving. You never know when
the vehicle in front of you is going
to brake or turn
suddenly. Defensive driving
requires that a driver concentrate on
the driving task. Anything that distracts from the
driving task
- such as concentrating on a cellular
telephone call, reading, or reaching for something on
the floor
- makes proper defensive driving more difficult
and can even cause a collision, with resulting injury.
Ask a passenger to help do things like this, or pull off the
road in a safe place
to do them yourself. These simple
defensive driving techniques could save your life.
Drunken Driving
Death and injury associated with drinking and driving is
a national tragedy. It’s the number one contributor to
the highway death toll, claiming thousands of victims
every year.
Alcohol affects four things that anyone needs
to drive a
vehicle:
Judgment
Muscular Coordination
0 Vision
* Attentiveness.
4-2

Driving too fast through large water puddles or even
going through some car washes can cause problems,
too. The water may affect your brakes. Try to avoid
puddles. But
if you can’t, try to slow down before you
hit them.
Wet brakes can cause accidents. They won’t
work as well in a quick stop and may cause pulling to one side. You could
lose control of
the vehicle.
After driving through a large puddle of water
or a car wash, apply your brake pedal lightly until your brakes work normally.
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen
if the road is wet enough and
you’re going fast enough. When your vehicle is
hydroplaning,
it has little or no contact with the road. Hydroplaning doesn’t
happen often. But it can
if your
tires do not have much tread or
if the pressure in one or
more is low. It can happen
if a lot of water is standing
on the road.
If you can see reflections from trees,
telephone poles or other vehicles, and raindrops
“dimple” the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t a hard and fast rule about hydroplaning.
The best advice is
to slow down when it is raining.
Driving Through Deep Standing Water
Notice: If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than
the underbody of your vehicle. If
you can’t avoid deep puddles or standing water,
drive through them very slowly.
4-20

Section 7 Customer Assistance Information
Customer Assistance Information ...................... 7.2
Customer Satisfaction Procedure
...................... 7.2
Customer Assistance for Text
Telephone (TTY) Users
................................ 7.3
Customer Assistance
Off ices ............................ 7.3
GM Mobility Program for Persons
with Disabilities
........................................... 7.5
Roadside Assistance Program
.......................... 7.5 Courtesy Transportation
.................................. -7-6
Reporting Safety Defects to the United
States Government
...................................... 7.8
Reporting Safety Defects to the Canadian Government
............................................... 7.9
Reporting Safety Defects to General Motors
....... 7.9
Service Publications Ordering Information
........... 7.9
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1

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required
to
resort to this informal dispute resolution program prior to
filing a court action, use of the program
is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-51
00
This program .- is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right
to change eligibility limitations and/or discontinue
its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Pontiac has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Pontiac by dialing: 1 -800-833-PONT (7668).
(TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Off ices
Pontiac encourages customers to call the toll-free
number for assistance. If a
US. customer wishes to
write to Pontiac, the letter should be addressed to
Pontiac’s Customer Assistance Center.
7-3

United States
Pontiac-GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
1-800-762-2737 or
1-800-833-7668 (For Text Telephone devices (TTYs))
Roadside Assistance:
1 -800-ROADSIDE (762-3743)
Fax Number: 31 3-381 -0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 31 3-381 -0022
From
U.S. Virgin Islands:
Fax Number: 31 3-381 -0022
1 -800-496-9994
Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005 1908 Colonel Sam Drive
Oshawa, Ontario
LIH 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
All Overseas Locations
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries (Except
Puerto Rico and
U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma
# 2740
Col. Lomas de Bezares C.P. 11910
Mexico, D.F.
Long Distance:
01 1-52-53 29 0 800
01 -800-508-0000
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