2003 PONTIAC GRAND AM Owners Manual

may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for fuel
usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage or rental
usage beyond the completion of the repair.
Generally it is not possible
to provide a like-vehicle as a
courtesy rental.
Additional Program lnformation
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but it
is
not
part of the New Vehicle Limited Warranty. A
separate booklet entitled
Warranty and Owner
Assistance lnformation
furnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for specific information about
availability.
All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel. Canadian
Vehicles: For warranty repairs during the
Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to terms and conditions described herein
at its sole discretion.
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition
to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and
if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer or
General Motors.
7-8

To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-01 23 in
the Washington, D.C. area) or write to:
NHTSA,
U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition
to notifying General
Motors of Canada Limited. You may write
to:
Transport Canada
330 Sparks Street
Tower C Ottawa Ontario K1A ON5
Reporting Safety Defects to General
wiukul a k,In+nw-
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope YOU’II notify us.
Please call us at 1-800-762-2737, or write:
Pontiac-GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-51
72
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre,
163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE:
$120.00
Transmission, Transaxle, Transfer Case Unit Repair Manual
This manual provides information on unit repair service
transmissions, transaxles, and transfer cases. RETAIL SELL PRICE:
$50.00
~IUC&UICS, adjusiII~~~~is, ar-~rlj sp&iic;aiiur~s iur Givi
7-9

Service Bulletins
Service Bulletins give technical service information needed
to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1 -800-463-7483).
Owner’s Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual
will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday
8:OO AM - 6:OO PM
Eastern Time
For Credit Card Orders Only
(VISA-Mastercard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. 0. Box 07130
Detroit, MI 48207
Prices are subject
to change without notice and without
incurring obligation.
Allow ample time for delivery.
Note
to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are
to make
checks payable in
U.S. funds.
7-1
0

A
Adding Washer Fluid ....................................... 5-37
Additional Program Information
........................... 7-8
Additives, Fuel
................................................. 5-6
Add-On Electrical Equipment
............................ 5-81
Adjusting the Speakers
(Balance/Fade)
............................ 3-41 ~ 3-48, 3-59
Air Bag
Readiness Light
.......................................... 3-25
Air Bag System, Supplemental Restraint
System (SRS)
............................................. 1-53
Air CleanedFilter, Engine ................................. 5-21
All Overseas Locations ...................................... 7-4
Aluminum Wheels
........................................... 5-77
Antenna, Fixed Mast
....................................... 3-72
Antenna, XMTM Satellite Radio System
............... 3-72
Anti-lock Brake System (ABS)
............................ 4-7
Anti-Lock Brake, System Warning Light
.............. 3-28
Appearance Care
............................................ 5-72
Care
of Safety Belts .................................... 5-75
Cleaning the Inside
of Your Vehicle ................ 5-72
Finish Damage
............................................ 5-77
AM
............................................................... 3-70
ChPMim! Psi nt SFQttinCJ ............................... 5-78
Cleaning the Outside
of Your Vehicle .............. 5-75
GM Vehicle Care/Appearance Materials
.......... 5-78
Sheet Metal Damage
................................... 5-77
Underbody MaiGtenanee
............................... 5-78
Weatherstrips .............................................. 5-75 Ashtrays
........................................................ 3-17
Audio System(s)
............................................. 3-38
Audio Systems
Audio Steering Wheel Controls
...................... 3-69
Care
of Your Cassette Tape Player ................ 3-70
Care of Your CD Player
............................... 3-72
Care of Your CDs
........................................ 3-71
Chime Level Adjustment
............................... 3-72
DAB Radio Antenna System
.......................... 3-72
Fixed Mast Antenna
..................................... 3-72
Radio with Cassette and CD
......................... 3-55
Radio with CD
.................................... 3-39, 3-43
Setting the Time for Radios with Radio
Data Systems (RDS)
................................ 3-39
Setting the Time for Radios without Radio
Data Systems (RDS)
................................ 3-38
Theft-Deterrent Feature
................................ 3-68
Understanding Radio Reception
..................... 3-70
XMTM Satellite Radio Antenna System
............ 3-72
Automatic Headlamp System
............................ 3-14
Automatic Transaxle
........................................ 2-19
Fluid
.......................................................... 5-22
Automatic Transaxle Check
.............................. 6-10
Automatic Transaxle Shift Lock Control
System Check
............................................. 6-11
Annrqtinn vy- IULIVII 1 L-r r) r)A ...................................................
1

Backing Up .................................................... 4-41
Battery
.......................................................... 5-42
Battery Replacement
......................................... 2-6
Battery Run-Down Protection
............................ 3-1 7
Before Leaving on a Long Trip
......................... 4-23
Body Lubrication Service
.................................. 6-10
Brake Parking
...................................................... 2-29
System Inspection
....................................... 6-1 4
System Warning Light
.................................. 3-26
Brake Adjustment
............................................ 5-42
Brake Fluid
.................................................... 5-39
Brake Pedal Travel
......................................... 5-42
Brake System Warning Light
............................ 3-26
Brake Wear
................................................... 5-41
Brakes .......................................................... 5-39
Braking
........................................................... 4-6
Braking in Emergencies
..................................... 4-9
Break-in, New Vehicle
..................................... 2-18
Bulb Replacement
........................................... 5-49
Center High-Mounted Stoplamp (CHMSL)
........ 5-50
Front Turn Signal and Parking Lamps
............. 5-50
Halogen Bulbs ............................................ 5-49
Replacement Bulbs ...................................... 5-51
Buying New Tires
........................................... 5-56
Headlamps
................................................. 5-49
Taillamps, Turn Signal, and Stoplamps
............ 5-51
C
California Fuel .................................................. 5-6
Canada
........................................................... 7-4
Canadian Owners
................................................ ii
Canadian Roadside Assistance ........................... 7-6
Capacities and Specifications
............................ 5-86
Carbon Monoxide
........................... 4-26, 4-37, 4-33
Care of Safety Belts
........................................ 5-75
Care of Your
Cassette Tape Player
................................... 3-70
CDS
.......................................................... 3-71
Cassette Deck Service ...................................... 6-9
Cassette Tape Messages
................................. 3-65
Center Console Storage Area
........................... 2-37
Center High-Mounted Stoplamp (CHMSL)
........... 5-50
Center Rear Passenger Position, Safety Belts
..... 1-27
Chains, Tires
.................................................. 5-60
Charging System Light
.................................... 3-26
Check
Checking Coolant
............................................ 5-25
Checking Engine Oil ........................................ 5-15
Checking Things Under the Hood
...................... 5-10
Checking Your Restraint Systems ...................... 1-60
Chemical Paint Spotting
................................... 5-78
CD Player
.................................................. 3-72
CD Adapter Kits
............................................. 3-66
Engine Light
............................................... 3-31
2

Child Restraints
Child Restraint Systems
............................... 1-38
Infants and Young Children
........................... 1-34
Lower Anchorages and Top Tethers for
Children (LATCH System)
.......................... 1-44
Older Children
............................................. 1-32
Securing a Child Restraint Designed for the
LATCH System
........................................ 1-46
Securing a Child Restraint in a Center Rear
Seat Position
........................................... 1-48
Securing a Child Restraint in a Rear Outside
Seat Position
........................................... 1-46
Securing a Child Restraint in the Right Front
Seat Position
........................................... 1-50
Top Strap
................................................... 1-42
Top Strap Anchor Location
............................ 1-43
Where to Put the Restraint
........................... 1-41
Chime Level Adjustment
.................................. 3-72
Cigarette Lighter
............................................. 3-1 7
Cleaning Inside of Your Vehicle
.................................. 5-72
Outside
of Your Vehicle ................................ 5-75
Weatherstrips .............................................. 5-75
Cleaning Exterior Lamps/Lenses ....................... 5-76
Climate Control System
................................... 3-18
Outlet Adjustment
........................................ 3-21
Clutch, Hydraulic
............................................. 5-23
Yl?derhndy
M2l!?f5!?9!?ce ............................... E;-7g
Compact Disc Messages ................. 3.43. 3.54.
3-68
Compact Spare Tire
........................................ 5-71
Control of a Vehicle .......................................... 4-6
Coolant Engine Temperature Gage
............................ 3-30
Heater. Engine
............................................ 2-22
Low Warning Light ....................................... 3-30
Cooling System
.............................................. 5-29
Cruise Control
.................................................. 3-9
Current and Past Model Order Forms
................ 7-10
Customer Assistance Information Courtesy Transportation
.................................. 7-6
Customer Assistance for Text Telephone (TTY)
Users
....................................................... 7-3
Customer Assistance
Off ices ........................... 7-3
Customer Satisfaction Procedure
..................... 7-2
GM Mobility Program for Persons with
Disabilities
................................................ 7-5
Reporting Safety Defects to General Motors
...... 7-9
Reporting Safety Defects to the Canadian
Government
.............................................. 7-9
Government
.............................................. 7-8
Roadside Assistance Program
......................... 7-5
Service Publications Ordering Information
......... 7-9
Customizing the Automatic Door Locks
................ 2-9
Cupholder(s)
.................................................. 2-37
Fep5flt-1~ saf&/ nnfnptc to the IJn]fed sfzfe~ J --'VV.-
3

DAB Radio .................................................... 3-70
Daytime Running Lamps (DRL)
......................... 3-13
Defensive Driving
............................................. 4-2
Defogging and Defrosting
................................. 3-1 9
Delayed Headlamps ........................................ 3-1 5
Delayed Locking ............................................... 2-8
Dinghy Towing
................................................ 4-33
Doing Your Own Service Work
........................... 5-3
Dolly Towing
.................................................. 4-34
Dome Lamp
................................................... 3-16
Door
Delayed Locking
........................................... 2-8
Power Door Locks
......................................... 2-8
Programmable Automatic Door Locks
............... 2-8
Rear Security Locks
..................................... 2-10
Position, Safety Belt
..................................... 1-14
Six-Way Power Seat
...................................... 1-3
At Night
..................................................... 4-17
City
........................................................... 4-21
Defensive
..................................................... 4-2
Drunken
....................................................... 4-2
Freeway
..................................................... 4-22
Hill and Mountain Roads
.............................. 4-25
In Rain and on Wet Roads
........................... 4-19
Winter
........................................................ 4-26
Locks
.......................................................... 2-7
Driver
Driving Driving
On Grades
.......................................... 4-42
Driving on Snow or Ice
.................................... 4-27
Driving Through Deep Standing Water
............... 4-20
Driving with
a Trailer ....................................... 4-40
Driving
Through Flowing Water
......................... 4-21
E
Easy Entry Seat ............................................... 1-6
Electrical System
Add-on Equipment
...................................... 5-81
Fuses and Circuit Breakers ........................... 5-81
Power Windows and Other Power Options
...... 5-81
Windshield Wiper Fuses
............................... 5-81
Emergency Trunk Release Handle
..................... 2-14
Emissions Inspection and Maintenance
Programs
................................................... 3-33
Engine
Air Cleaner/Filter
......................................... 5-21
Battery
....................................................... 5-42
Change Engine Oil Light
............................... 3-35
Check and Service Engine Soon Light
............ 3-31
Coolant
...................................................... 5-23
Coolant Heater
............................................ 2-22
Coolant Temperature Gage
........................... 3-30
Cooling System Inspection
............................ 6-14
Engine Compartment Overview
...................... 5-12
4

Engine (cont.) Exhaust
..................................................... 2-33
Oil
............................................................. 5-15
Overheating
................................................ 5-26
Starting
...................................................... 2-1 9
Engine Compartment Fuse Block ...................... 5-84
Engine Coolant Level Check
.............................. 6-9
Engine Cooling When Trailer Towing
.................. 4-43
Engine Oil Additives
........................................ 5-19
Engine Oil Level Check
..................................... 6-9
Engine Oil Scheduled Maintenance
..................... 6-5
Enhanced Traction System Active Light
................................................ 3-29
Warning Light
............................................. 3-28
Enhanced Traction System (ETS)
........................ 4-9
Entry/Exit Lighting
........................................... 3-1 6
Express-Down Window
.................................... 2-1 6
Extender, Safety Belt
....................................... 1-31
Exterior Lamps
............................................... 3-13
F
r-L-:- /r ...... rdulwualpct LI-IL r 7n .................................................
Filter Engine Air Cleaner
...................................... 5-21
Finding a PTY Station
(RDS, XMTM and DAB)
......................... 3.48. 3-59
Finding a Station
............................ 3.40, 3.45. 3-57
Finish Care
.................................................... 5-76
Finish Damage ............................................... 5-77 Fixed Mast Antenna
........................................ 3-72
Flash-to-Pass
................................................... 3-8
Flat Tire
........................................................ 5-61
Flat Tire, Changing
......................................... 5-62
FI
u id
Automatic Transaxle ..................................... 5-22
Manual Transaxle
........................................ 5-22
Power Steering
........................................... 5-36
Windshield Washer
...................................... 5-37
FM Stereo
..................................................... 3-70
Fog Lamps
.................................................... 3-15
Folding the Seatback
........................................ 1-8
Following Distance
.......................................... 4-41
Footnotes
........................................................ 6-5
Fuel
............................................................... 5-5
Additives
...................................................... 5-6
California Fuel
.............................................. 5-6
Filling a Portable Fuel Container
..................... 5-9
Filling Your Tank
........................................... 5-7
Fuels in Foreign Countries
.............................. 5-7
Gasoline Octane
........................................... 5-5
Gasoline Specifications
.................................. 5-5
System Inspection
....................................... 6-13
Fuses and Circuit Breakers ........................... 5-81
Windshield Wiper ......................................... 5-81
Gage
......................................................... 3-37
Fuses 5