For prompt and efficient assistance when calling, please
provide the following information to give the advisor:
Location of vehicle
Telephone number of your location
Vehicle model, year and color
Mileage of vehicle
Vehicle Identification Number (VIN)
Vehicle license plate number
Pontiac reserves the right to limit services or
reimbursement to an owner or driver when, in Pontiac’s
judgement, the claims become excessive in frequency
or type of occurrence.
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we’re only a phone call
away. Pontiac Roadside Assistance:
1 -800-ROADSIDE
or 1-800-762-3743, text telephone (TTY) users, call
1-888-889-2438.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
Pontiac has always exemplified quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required.
This will reduce your inconvenience during warranty
repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related.
If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do
so as early in
the work day as possible to allow for same day repair.
7-6
Changing Your Zone Number ............................ 3-69
Check Engine Light
............................................... 3-46
Tire Pressure System
................................... 5-64
Gages Warning Light
................................... 3-51
Checking Coolant
......................................... 5-28
Checking Engine Oil
...................... ... 5-16
Checking Things Under the Hood
.... ... 5-12
Checking Your Restraint Systems
...................... 1-56
Chemical Paint Spotting
................................... 5-88
Child Restraints Child Restraint Systems
............................... 1-33
Infants and Young Children
........................... 1-29
Lower Anchorages and Top Tethers for
Children (LATCH System)
.......................... 1-39
Older Children
............................................. 1-27
Securing a Child Restraint Designed for the
LATCH System
........................................ 1-41
Securing a Child Restraint in a Rear Seat
Position
.................................................. 1-41
Securing a Child Restraint in the Right Front
Seat Position
........................................... 1-44
IU~J duap ........................................ ... 1 3?
Top Strap Anchor Location ................. ... 1-38
Where to Put the Restraint
........................... 1-36
Chime Level Adjustment
................................. 3-101
Choosing Your Zone Number
............................ 3-69
Cleaning
-r-- C*" -.-
Cigarette Lighter ......................................... 3-24
Inside of Your Vehicle
.................................. 5-82 Cleaning
(cont.)
Outside of Your Vehicle
................................ 5-85
Underbody Maintenance
............................... 5-87
Weatherstrips
.............................................. 5-85
Cleaning Exterior LampdLenses
.... ............ 5-85
Climate Control System
................................ 3-25
Automatic
................................................... 3-28
Climate Controls Personalization .................... 3-33
Outlet Adjustment
........................................ 3-32
Compact Disc Messages
................. 3-81, 3-93, 3-97
Compact Spare Tire
........................................ 5-81
Compass Accuracy
.......................................... 3-70
Compass, Electronic
........................................ 3-68
Console Shift Lever
......................................... 2-33
Content Theft-Deterrent
.................................... 2-22
Control
of a Vehicle .......................................... 4-6
Convenience Net
............................................ 2-46
Coolant Engine Temperature Gage
............................ 3-45
Heater, Engine
............................................ 2-27
Cooling System
.............................................. 5-32
Courtesy Lamps
............................................. 3-16
VIUIL)" VVII.,", ................................................ 3-!Q
Current and Past Model Order Forms ................ 7-10
Customer Assistance Information
Crl I;cn Cnntrnl
Courtesy Transportation .................................. 7-6
Customer Assistance for Text Telephone (TTY)
Users
....................................................... 7-3
Customer Assistance
Off ices ........................... 7-3
Customer Satisfaction Procedure
..................... 7-2
3
