2003 OLDSMOBILE AURORA ESP

How to Add Fluid Engine Coolant
Refer to the Maintenance Schedule to determine what
kind of transaxle fluid to use. See
Part D:
Recommended Fluids and Lubricants on page 6-15.
If the fluid level is low, add only enough of the proper
fluid to bring the level into the cross-hatched area on the
dipstick.
1, Pull out the dipstick.
2. Using a long-neck funnel, add enough fluid at the
dipstick hole to bring it to the proper level.
It doesn’t take much fluid, generally less than one
pint
(0.5 L). Don’t overfill.
Notice: We recommend you use only fluid labeled
DEXRON@-Ill, because fluid with that label is
made especially for your automatic transaxle.
Damage caused by fluid other than DEXRON@-Ill is
not covered by your new vehicle warranty.
3. After adding fluid, recheck the fluid level as
described under “How to Check,” earlier in this
section. The
cooling system in your vehicle is filled with
DEX-COOL@ engine coolant. This coolant is designed
to remain in your vehicle for
5 years or 150,000 miles
(240
000 km), whichever occurs first, if you add
only extended life coolant.
The following explains your cooling system and how to
add coolant when it is
low. If you have a problem
with engine overheating, see
Engine Overheating on
page
5-28.
A 50/50 mixture of clean, drinkable water and
DEX-COOL@ coolant will:
Give freezing protection down to -34°F (-37°C).
Give boiling protection up to 265°F (129°C).
Protect against rust and corrosion.
Help keep the proper engine temperature.
Let the warning lights and gages work as they
should.
4. When the correct fluid level is obtained, push the
dipstick back in all the way.
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Uniform Tire Quality Grading
Quality grades can be found where applicable on the
tire sidewall between tread shoulder and maximum
section width. For example:
Treadwear 200 Traction AA Temperature A
The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration, which grades tires by
treadwear, traction and temperature performance. (This
applies only to vehicles sold in the United States.)
The grades are molded on the sidewalls of most
passenger car tires. The Uniform Tire Quality Grading
system does not apply to deep tread, winter-type
snow tires, space-saver or temporary use spare tires,
tires with nominal rim diameters of
10 to 12 inches
(25 to 30 cm), or to some limited-production tires.
While the tires available on General Motors passenger
cars and light trucks may vary with respect to these
grades, they must also conform to federal safety
requirements and additional General Motors Tire
Performance Criteria (TPC) standards.
Treadwear
The treadwear grade is a comparative rating based on
the wear rate
of the tire when tested under controlled
conditions on a specified government test course.
For example, a tire graded
150 would wear one and
a half
(1.5) times as well on the government course as
a tire graded
100. The relative performance of tires
depends upon the actual conditions of their use,
however, and may depart significantly from the norm
due to variations in driving habits, service practices and
differences in road characteristics and climate.
Traction - AA, A, B, C
The traction grades, from highest to lowest, are AA, A,
B, and C. Those grades represent the tire’s ability
to stop on wet pavement as measured under controlled
conditions on specified government test surfaces of
asphalt and concrete. A tire marked C may have poor
traction performance. Warning: The traction grade
assigned to this tire is based on straight-ahead braking
traction tests, and does not include acceleration, cornering, hydroplaninGr or peak traction characteristics.
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Temperature - A, B, C
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation
of heat and its ability to dissipate heat when tested
under controlled conditions on a specified indoor
laboratory test wheel. Sustained high temperature can
cause the material of the tire to degenerate and
reduce tire life, and excessive temperature can lead to
sudden tire failure. The grade
C corresponds to a
level of performance which all passenger car tires must
meet under the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher levels of
performance on the laboratory test wheel than the
minimum required by law.
Warning: The temperature grade for this tire is
established for a tire that is properly inflated and not
overloaded. Excessive speed, underinflation, or excessive loading, either separately or in combination,
can cause heat buildup and possible tire failure.
Wheel Alignment and Tire Balance
The wheels on your vehicle were aligned and balanced
carefully at the factory to give you the longest tire life
and best overall performance.
Scheduled wheel alignment and wheel balancing are
not needed. However,
if you notice unusual tire wear or
your vehicle pulling one way or the other, the alignment
may need to be reset. If you notice your vehicle
vibrating when driving on a smooth road, your wheels
may need to be rebalanced.
Wheel Replacement
Replace any wheel that is bent, cracked or badly rusted
or corroded.
If wheel nuts keep coming loose, the
wheel, wheel bolts and wheel nuts should be replaced.
If the wheel leaks air, replace it (except some
aluminum wheels, which can sometimes be repaired).
See your dealer
if any of these conditions exist.
Your dealer will know the kind
of wheel you need.
Each new wheel should have the same load-carrying
capacity, diameter, width, offset and be mounted
the same way as the one it replaces.
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Tire Chains
If your vehicle has P235/55R17 size tires, don’t
use tire chains, there’s not enough clearance.
Tire chains used on a vehicle without the proper amount of clearance can cause damage
to the brakes, suspension or other vehicle
parts. The area damaged by the tire chains
could cause you to lose control of your vehicle
and you or others may be injured
in a crash.
Use another type of traction device only if its
manufacturer recommends
it for use on your
vehicle and tire size combination and road
conditions. Follow that manufacturer’s
instructions. To help avoid damage to your
vehicle, drive slowly, readjust or remove the device if it’s contacting your vehicle, and don’t
spin your wheels.
If you do find traction devices that will fit,
install them on the front tires.
Notice: If your vehicle has a tire size other than
P235/55R17 size tires, use tire chains only where
legal and only when you must. Use only
SAE Class
”S” type chains that are the proper size for your
tires. Install them
on the front tires and tighten them
as tightly as possible with the ends securely
fastened. Drive
slowly and follow the chain
manufacturer’s instructions.
If you can hear the
chains contacting your vehicle, stop and retighten
them. If the contact continues, slow down until
it stops. Driving too fast or spinning the wheels with
chains on will damage your vehicle.
If a Tire Goes Flat
It’s unusual for a tire to “blow out” while you’re driving,
especially
if you maintain your tires properly. If air
goes out of a tire, it’s much more likely to leak out
slowly. But
if you should ever have a “blowout”, here are
a few tips about what to expect and what to do:
If a front tire fails, the flat tire will create a drag that
pulls the vehicle toward that side. Take your foot
off the
accelerator pedal and grip the steering wheel firmly.
Steer to maintain lane position, and then gently brake to
a stop well out of the traffic lane.
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Customer Assistance Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Oldsmobile. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP
ONE: Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO: If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Oldsmobile Customer Assistance Center by
calling 1-800-442-6537. In Canada, contact GM of
Canada Customer Communication Centre in Oshawa by
calling 1-800-263-3777 (English) or 1-800-263-7854
(French). We encourage
you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identification Number (This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
When contacting Oldsmobile, please remember that
your concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One first
if
you have a concern.
STEP
THREE: Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However,
if you continue
to remain unsatisfied after following the procedure
outlined in Steps One and Two, you should file with the
GM/BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to
your Warranty and Owner Assistance Information
booklet for information on the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
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Courtesy Rental Vehicle
When your vehicle is unavailable due to overnight
warranty repairs, your dealer may arrange to provide
you with a courtesy rental vehicle or reimburse you for a
rental vehicle you obtained, at actual cost, up to a
maximum of
$30.00 per day supported by receipts. This
requires that you sign and complete a rental agreement
and meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage, credit
card, etc. You are responsible for fuel usage charges
and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but it
is
not
part of the New Vehicle Limited Warranty. A
separate booklet entitled Warranty and Owner
Assistance Information
furnished with each new vehicle
provides detailed warranty coverage information. Courtesy Transportation is available
only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for specific information about
availability.
All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles: For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion,
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
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