2003 Mercury Grand Marquis How do

The lower anchors for child seat
installation are located at the rear
section of the rear seat between the
cushion and seat back. The LATCH
anchors are below the locator
symbols on the seat back.
Follow the child seat manufacturer’s instructions to properly install a
child seat with LATCH attachments. Two plastic LATCH guides can be
obtained at no charge from any Ford or Lincoln-Mercury dealer. They
snap onto the LATCH lower anchors in the seat to help attach a child
seat with rigid attachments. The guides hold the seat trim away to
expose the anchor and make it easier to attach some child seats.
Attach LATCH lower attachments of the child seat only to the
anchors shown.
If you install a child seat with rigid LATCH attachments, do not tighten
the tether strap enough to lift the child seat off the vehicle seat cushion
when the child is seated in it. Keep the tether strap just snug without
lifting the front of the child seat. Keeping the child seat just touching the
vehicle seat gives the best protection in a severe crash.
Each time you use the safety seat, check that the seat is properly
attached to the lower anchors and tether anchor. Try to tilt the child
seat from side to side. Also try to tug the seat forward. Check to see if
the anchors hold the seat in place.
If the safety seat is not anchored properly, the risk of a child
being injured in a crash greatly increases.
2003 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA English(fus)
Seating and Safety Restraints
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To reduce the risk of electrical shock, do not use your heater
with ungrounded electrical systems or two-pronged (cheater)
adapters.
Guarding against exhaust fumes
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
If you smell exhaust fumes inside your vehicle, have your dealer
inspect your vehicle immediately. Do not drive if you smell
exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least 2.5 cm (one inch) or adjust the heating
or air conditioning to bring in fresh air.
BRAKES
Your service brakes are self-adjusting. Refer to the scheduled
maintenance guide for scheduled maintenance.
Occasional brake noise is normal and often does not indicate a
performance concern with the vehicle’s brake system. In normal
operation, automotive brake systems may emit occasional or intermittent
squeal or groan noises when the brakes are applied. Such noises are
usually heard during the first few brake applications in the morning;
however, they may be heard at any time while braking and can be
aggravated by environmental conditions such as cold, heat, moisture,
road dust, salt or mud. If a “metal-to-metal,” “continuous grinding” or
“continuous squeal” sound is present while braking, the brake linings
may be worn-out and should be inspected by a qualified service
technician.
If you are driving down a long or steep hill, shift to a lower gear.
Do not apply your brakes continuously, as they may overheat
and become less effective.
Under normal operating conditions, brake dust may accumulate on the
wheels. Some brake dust is inevitable as brakes wear and does not
contribute to brake noise. The use of modern friction materials with
2003 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
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emphasis on improved performance and environmental considerations
can lead to more dust than in the past. Brake dust can be cleaned by
weekly washing with soapy water and a soft sponge. Heavier deposits can
be removed with Motorcraft Wheel and Tire Cleaner (ZC-37–A).
Anti-lock brake system (ABS)
This vehicle is equipped with an anti-lock braking system (ABS). A noise
from the hydraulic pump motor and pulsation in the pedal may be
observed during ABS braking events. Pedal pulsation coupled with noise
while braking under panic conditions or on loose gravel, bumps, wet or
snowy roads is normal and indicates proper functioning of the vehicle’s
anti-lock brake system. If the vehicle has continuous vibration or shudder
in the steering wheel while braking, the vehicle should be inspected by a
qualified service technician.
The ABS operates by detecting the
onset of wheel lockup during brake
applications and compensates for
this tendency. The wheels are
prevented from locking even when
the brakes are firmly applied. The
accompanying illustration depicts
the advantage of an ABS equipped
vehicle (on bottom) to a non-ABS
equipped vehicle (on top) during hard braking with loss of front braking
traction.
Using ABS
•In an emergency or when maximum efficiency from the four-wheel
ABS is required, apply continuous force on the brake. The four wheel
ABS will be activated immediately, thus allowing you to retain steering
control of your vehicle and, providing there is sufficient space, will
enable you to avoid obstacles and bring the vehicle to a controlled
stop.
•The anti-lock system does not reduce stopping distance. Always leave
enough room between your vehicle and the vehicle in front of you to
stop.
•We recommend that you familiarize yourself with this braking
technique. However, avoid taking any unnecessary risks.
ABS warning lamp
ABS
TheABSwarning lamp in the instrument cluster momentarily illuminates
when the ignition is turned to the ON position. If the light does not
illuminate momentarily at start up, remains on or continues to flash, the
ABS needs to be serviced.
2003 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
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With the ABS light on, the anti-lock
brake system is disabled and normal
braking is still effective unless the
brake warning light also remains
illuminated with parking brake
released. (If your brake warning lamp illuminates, have your vehicle
serviced immediately.)
Parking brake
Apply the parking brake whenever
the vehicle is parked. To set the
parking brake, press the parking
brake pedal down until the pedal
stops.
The BRAKE warning lamp in the
instrument cluster illuminates and
remains illuminated (when the
ignition is turned ON) until the
parking brake is released.
Always set the parking brake fully and make sure that the
gearshift is securely latched in P (Park).
The parking brake is not recommended to stop a moving vehicle.
However, if the normal brakes fail, the parking brake can be used to stop
your vehicle in an emergency. Since the parking brake applies only the
rear brakes, the vehicle’s stopping distance will increase greatly and the
handling of your vehicle will be adversely affected.
!
BRAKE
H
O
O
D
!
BRAKE
2003 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
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If your vehicle is equipped with a
floor-shift transmission, overdrive
can be deactivated by pressing the
transmission control switch on the
gearshift handle.
The transmission control indicator
light (TCIL) will illuminate on the
instrument cluster.
Drive
Not shown on the display. Activate by pressing the transmission control
switch on the gearshift lever with the gearshift in the Drive position. The
O/D OFF indicator will illuminate in the instrument cluster. Transmission
operates in gears one through three. Drive provides more engine braking
than Overdrive and is useful when:
•driving with a heavy load.
•towing a trailer up or down steep hills.
•additional engine braking is desired.
If towing a trailer, refer toDriving while you towin this chapter.
To return to Overdrive mode, press the transmission control switch. The
O/D OFF indicator light will no longer be illuminated.
Each time the vehicle is started, the transmission will automatically
return to normal Overdrive mode.
Every time the vehicle is shut off and restarted, you must press the
transmission control switch to cancel overdrive operation if the Overdrive
mode is not desired.
2 (Second)
Use 2 (Second) to start-up on
slippery roads or to provide
additional engine braking on
downgrades.
O/ D
OFF
2003 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
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•Position the jack according to the
following guides and turn the jack
handle clockwise until the wheel
is completely off the ground.
To lessen risk of personal
injury, do not put any part
of your body under the vehicle
while changing a tire. Do not start
the engine when your vehicle is
on the jack. The jack is ONLY
meant for changing the tire.
•Never use the rear differential
as a jacking point.
8. Remove the lug nuts with the lug wrench.
9. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall lug nuts until the wheel is snug against the hub.
Do not fully tighten the lug nuts until the wheel has been lowered.
10. Lower the vehicle by turning the jack handle counterclockwise.
11. Remove the jack and fully
tighten the lug nuts in the order
shown.
12. Put flat tire, jack and lug wrench
away.
13. Turn on the air suspension
switch (if equipped).
1
4 3
2 5
2003 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
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GETTING THE SERVICES YOU NEED
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. It is preferred that you return to the authorized
dealer where your vehicle was purchased when warranty repairs are
needed. However, you may also take your vehicle to another Ford Motor
Company or Ford of Canada dealership authorized for warranty repairs.
Certain warranty repairs require special training though, so not all
dealers are authorized to perform all warranty repairs. That means that
depending on the warranty repair needed, the vehicle may need to be
taken to another dealer. If a particular dealership cannot assist you, then
contact the Customer Relationship Center.
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Customer Relationship Center.
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the dealership
could provide, after following the steps described above, contact the
Ford Customer Relationship Center to find an authorized dealership to
help you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
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USA English(fus)
Customer Assistance
Customer Assistance
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California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership of
a new vehicle or the first 29,000 km (18,000 miles), whichever occurs first:
1. Two or more repair attempts are made on the same nonconformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
REPORTING SAFETY DEFECTS (U.S. ONLY)
If you believe that your vehicle has
a defect which could cause a crash
or could cause injury or death, you
should immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free at
1–800–424–9393 (or 366–0123 in the Washington D.C. area) or write to:
NHTSA
U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from
the Hotline.
2003 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
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