176 Controls in detailAutomatic climate controlThe automatic climate control is operation-
al whenever the engine is running. You can
operate the climate control system in ei-
ther the automatic or manual mode. The
system cools or heats the interior depend-
ing on the selected interior temperature
and the current outside temperature.Nearly all dust particles, pollutants and
odors are filtered out before outside air en-
ters the passenger compartment through
the air distribution system.
The air conditioning will not engage (no
cooling) if the economy mode AC
OFF
is se-
lected (
page 184).
Warning!
G
When operating the automatic climate con-
trol, the air that enters the passenger com-
partment through the air vents in the
footwell can be very hot or very cold (de-
pending on the set temperature). This may
cause burn or frostbite to unprotected skin
in the immediate area of the air vents. Al-
ways keep sufficient distance between un-
protected parts of the body and the footwell
air vents. If necessary change the air flow
using the air distribution controls to direct
the air away from the footwell air vents
(page 178).
Warning!
G
Follow the recommended settings for heat-
ing and cooling given on the following pag-
es. Otherwise the windows could fog up,
impairing visibility and endangering you and
others.
iThe current climate control settings
(ON/OFF, temperature, air volume, ac-
tivated charcoal filter, etc.) are stored
for each SmartKey before it is removed
from the starter switch or when the ve-
hicle is locked using the KEYLESS-GO*
card (if so equipped) (
page 100).
If the vehicle interior is hot, ventilate
the interior before driving off.
Keep the air intake grille in front of the
windshield free of snow and debris.
Do not obstruct air volume by placing
objects on the air volume-through ex-
haust slots below the rear window.
182 Controls in detailAutomatic climate controlCharcoal filter
An activated charcoal filter markedly re-
duces bad odors and removes pollutants
from air entering the passenger compart-
ment.
Activating
Press button
e
(page 175).
The indicator lamp on the button lights
up.
Deactivating
Press button
e
(page 175).
The indicator lamp on the button goes
out.The system automatically switches to the
air recirculation mode if the carbon
monoxide (CO) or nitrogen oxide (NO
X)
concentration of the outside air increases
beyond a predetermined level.
The automatic air recirculation mode does
not function if economy mode AC
OFF
is se-
lected or if the outside temperature has
fallen below 41°F (5°C).
The activated charcoal filter should be
switched off when windows fog up on the
inside, or if the passenger compartment
needs to be quickly heated or cooled
down.
iIf you keep button
e
pressed, the
side windows and the sliding/pop-up
roof will be closed.
Warning!
G
Never operate the side windows and the
sliding pop/pop-up roof if there is the possi-
bility of anyone being harmed by the closing
procedure.
In the event that the procedure causes po-
tential danger, the closing of the side win-
dows can be immediately halted by pressing
the respective window switch. The closing of
the sliding/pop-up roof can be immediately
halted by moving the sliding/pop-up roof
switch in the overhead control panel in any
direction.
iIf you keep button
e
pressed, the
side windows and the sliding/pop-up
roof will be returned to their previous
position.
187 Controls in detail
Automatic climate control
Rear passenger compartment climate control*
The automatic climate control is operation-
al whenever the engine is running. You can
operate the climate control system in ei-
ther the automatic or manual mode. The
system cools or heats the interior depend-
ing on the selected interior temperature
and the current outside temperature.
The automatic climate control system is
adjustable individually for the rear passen-
ger compartment.
The control panel is located in the rear cen-
ter console.
Nearly all dust particles, pollutants and
odors are filtered out before outside air en-
ters the passenger compartment through
the air distribution system.
Rear automatic climate control panel
iWhen the rear seats are not occupied
(rear seat belts unbuckled) the rear cli-
mate control system adopts the set-
tings of the front climate control
system.
Item
1
Left center air vent
2
Display
3
Right center air vent
4
Air distribution
5
Temperature control, right
6
Air volume (automatic, manual)
7
Temperature control, left
8
Rear climate control system
ON/OFF
Residual engine heat utilization
Warning!
G
Follow the recommended settings for heat-
ing and cooling given on the following pag-
es. Otherwise the windows could fog up,
impairing visibility and endangering you and
others.
239 Controls in detail
Useful features
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
EMERGENCY CALL –
CONNECTING CALL
appears in the multifunc-
tion display. When the connection is estab-
lished, the message
EMERGENCY CALL –
CALL CONNECTED
appears in the multifunc-
tion display. All information relevant to the
emergency, such as the location of the ve-
hicle (determined by the GPS satellite loca-
tion system), vehicle model, identification
number and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
When a voice connection is established,
the audio system mutes and the message
TELE AID – EMERGENCY CALL ACTIVE
ap-
pears in the multifunction display. The Re-
sponse Center will attempt to determine
more precisely the nature of the accident
provided they can speak to an occupant of
the vehicle.The Tele Aid system is available if:
it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection,
and cellular air time
the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
teriLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.
Warning!
G
If the indicator lamp in the SOS button is il-
luminated continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
EMERGENCY CALL –
CALL FAILED appears in the multifunction
display for approximately 10 seconds.
Should this occur, assistance must be sum-
moned by other means.
240 Controls in detailUseful featuresInitiating an emergency call manually
1SOS button
Briefly press on the cover of the emer-
gency call button with the
inscription SOS above the inside rear
view mirror.
The cover opens.
Press SOS button1 briefly.
The indicator lamp in SOS button1 will
flash until the emergency call is con-
cluded.
Wait for a voice connection to the
Response Center.
Close cover1 after the emergency call
is concluded.Roadside Assistance button
•
Located below the center armrest cover is
the Roadside Assistance button
•
.
Press and hold the button (for longer
than 2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
ROADSIDE AS-
SISTANCE – CONNECTING CALL
will ap-
pear in the multifunction display.
When the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.
242 Controls in detailUseful featuresInformation button
¡
The information button
¡
is located be-
low the center armrest cover.
Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished, the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE
appears in the multifunction display. Infor-mation regarding the operation of your ve-
hicle, the nearest Mercedes-Benz Center
or Mercedes-Benz USA products and ser-
vices is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp in the Information
button
¡
remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning the
SmartKey in the starter switch to
position2 (together with the SOS but-
ton and the Roadside Assistance
button
•
).
See System self-check (
page 238)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button
¡
is continuously illuminat-
ed and no voice connection was estab-
lished to the Response Center, then the
Tele Aid system could not initiate an In-
formation call (e.g. the relevant cellular
phone network is not available). The
message
INFO – CALL FAILED
appears
in the multifunction display.
Information calls can be terminated us-
ing the
ì
button on the multifunc-
tion steering wheel.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Center and have
the system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.
243 Controls in detail
Useful features
Upgrade Signals
The Tele Aid system processes calls using
the following priority:
Automatic emergency – First priority
Manual emergency – Second priority
Roadside Assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND system operation will
resume.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing button
ì
on the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use and spoken com-
mands are only available by pressing
the RPT button on the COMAND unit. A
pop-up window will appear in the CO-
MAND display to indicate that a
Tele Aid call is in progress.
272 OperationTires and wheels
Tires and wheelsSee your authorized Mercedes-Benz Cen-
ter for information on tested and recom-
mended rims and tires for summer and
winter operation. They can also offer ad-
vice concerning tire service and purchase.
Retreaded tires are not tested or recom-
mended by Mercedes-Benz, since previous
damage cannot always be recognized on
retreads. Mercedes-Benz can therefore
not assure the operating safety of the vehi-
cle when such tires are used.
Important guidelines
Use only sets of tires and rims of the
same type and make.
Tires must be of the correct size for the
rim.
Break in new tires for approximately
60 miles (100 km) at moderate
speeds.
Regularly check the tires and rims for
damage.
If vehicle is heavily loaded, check tire
pressure and correct as required.
Do not allow your tires to wear down
too far. Adhesion properties on wet
roads are sharply reduced at tread
depths under
1/8in (3 mm).
When replacing individual tires, you
should mount new tires on the front
wheels first (on vehicles with
same-sized wheels all around).
Warning!
G
Replace rims or tires with the same designa-
tion, manufacturer and type as shown on the
original part. See your authorized
Mercedes-Benz Center for further informa-
tion. If incorrectly sized rims and tires are
mounted:
The wheel brakes or suspension compo-
nents can be damaged.
The correct operating clearance of the
wheels and the tires are no longer guar-
anteed.
Warning!
G
Worn, old tires can cause accidents. If the
tire tread is badly worn, or if the tires have
sustained damage, replace them.
When replacing rims, use only genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can re-
sult in the bolts loosening and possibly an
accident.