31 Getting started
Unlocking
Starter switch positionsStarter switch0For removing SmartKey
1Power supply to some electrical con-
sumers, such as seat adjustment
2Ignition (power supply for all electrical
consumers) and driving position
3Starting position
Warning!
G
When leaving the vehicle, always remove the
SmartKey from the starter switch, take the
KEYLESS-GO* card (if so equipped) with you
and lock the vehicle. Do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. Unsupervised use of
vehicle equipment may cause an accident
and/or serious personal injury.iThe SmartKey can only be removed
from the starter switch with the gear
selector lever in position P.
!If the SmartKey is left in starter switch
position 0 for an extended period of
time, it can no longer be turned in the
starter switch.
Remove the SmartKey from the
starter switch and reinsert.
If the SmartKey can still not be turned,
the battery may not be sufficiently
charged.
Check the battery and charge it
if necessary (
page 344).
Get a jump start (
page 347).
To prevent accelerated battery dis-
charge or a completely discharged bat-
tery, always remove the SmartKey from
the starter switch.
44 Getting startedDrivingStarting difficulties
If the engine does not start as described,
carry out the following steps:
If you are starting the engine with the
SmartKey, turn SmartKey in starter
switch to position0 and repeat starting
procedure.
If you are starting the engine with
KEYLESS-GO: Close any doors that
may be open to allow for better detec-
tion of the KEYLESS-GO card.
or:
Start the engine with the SmartKey as
radio signals from another source may
be interfering with the KEYLESS-GO
card.
Repeat the starting procedure
(page 42). Remember that extended
starting attempts can drain the battery.
Get a jump start (
page 347).If the engine does not start after several
starting attempts, there could be a mal-
function in the engine electronics or in the
fuel supply system.
Notify an authorized Mercedes-Benz
Center.
Parking brake
1Parking brake pedal
2Parking brake release handle
Release the parking brake by pulling
handle2.
The indicator lamp
;
(USA only) or
3
(Canada only) in the instrument
cluster goes out.
Warning!
G
When leaving the vehicle, always remove the
SmartKey from the starter switch, take the
KEYLESS-GO* card (if so equipped) with you
and lock the vehicle. Do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. Children could release
the parking brake, which could result in an
accident and/or serious injury.
82 Safety and SecurityAnti-theft systems
Anti-theft systemsImmobilizer
The immobilizer prevents unauthorized
persons from starting your vehicle.
Activating
With the SmartKey: Removing the
SmartKey from the starter switch acti-
vates the immobilizer.
With KEYLESS-GO*: Turning off the en-
gine by means of the KEYLESS-GO
start/stop button on the gear selector
lever activates the immobilizer.Deactivating
With the SmartKey: Inserting the
SmartKey in the starter switch deacti-
vates the immobilizer.
With KEYLESS-GO*: Starting the en-
gine by means of the KEYLESS-GO
start/stop button on the gear selector
lever deactivates the immobilizer.
Anti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens
a door
the trunk
the hood
The alarm will stay on even if the activating
element (a door, for example) is immedi-
ately closed.
The alarm system will also be triggered
when
someone attempts to raise the vehicle
the vehicle is opened with the mechan-
ical key
iIn case the engine cannot be started
(yet the vehicle’s battery is charged),
the system is not operational. Contact
an authorized Mercedes-Benz Center
or call 1-800-FOR-MERCedes (in the
USA), or 1-800-387-0100 (in Canada).
86 Controls in detailLocking and unlockingIn the “Controls in detail” section you will
find detailed information on how to oper-
ate the equipment installed on your vehi-
cle. If you are already familiar with the
basic functions of your vehicle, this section
will be of particular interest to you.
To quickly familiarize yourself with the ba-
sic functions of the vehicle, see “Getting
started” (
page 29). The corresponding
page numbers are given at the beginning of
each segment.
For information on locking and unlocking,
refer to the Getting started section on
(
page 30) and (
page 50).
Locking and unlockingSmartKey
Your vehicle comes supplied with two
SmartKeys with remote controls and a re-
movable mechanical key. The locking tabs
for the mechanical key portion of the two
SmartKeys are a different color to help dis-
tinguish each SmartKey unit.
The SmartKey provides an extended oper-
ating range. To prevent theft, however, it is
advisable to only unlock the vehicle when
you are in close proximity to it.
The SmartKey centrally locks and unlocks:
the doors
the trunk
the fuel filler flap
SmartKey with remote controls1‹
Lock button
2
Š
Unlock button for trunk lid
3Mechanical key locking tab
4
Œ
Unlock button
5Battery check lamp
6
Â
Panic button (
page 75)
!To prevent possible malfunction, avoid
exposing the SmartKey to high levels of
electromagnetic radiation.
iYou can also open and close the power
windows (
page 190) and slid-
ing/pop-up roof (
page 194) using
the SmartKey.
87 Controls in detail
Locking and unlocking
Factory setting
Global unlocking
Press button
Œ
.
All turn signal lamps blink once. The
locking knobs in the doors move up.
The anti-theft alarm system is switched
off. If it is dark, the locator lighting
switches on.
The vehicle will lock again automatically
within approximately 40 seconds of un-
locking if:
neither door nor trunk is opened
the SmartKey is not inserted in the
starter switch
the central locking switch is not acti-
vatedGlobal locking
Press button
‹
.
All turn signal lamps blink three times.
The locking knobs in the doors move
down.
The anti-theft alarm system is activat-
ed.Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey so that
pressing
Œ
only unlocks the driver’s
door and the fuel filler flap.
Press and hold buttons
Œ
and
‹
simultaneously for about five seconds
until battery check lamp5 blinks twice.
The SmartKey will then function as fol-
lows:
Unlocking driver’s door and fuel filler
flap
Press button
Œ
once.
Global unlocking
Press button
Œ
twice.
Global locking
Press button
‹
.
88 Controls in detailLocking and unlockingRestoring to factory setting
Press and hold buttons
Œ
and
‹
simultaneously for about six seconds
until battery check lamp5 blinks twice.Checking the batteries
Press button
‹
or
Œ
.
Battery check lamp5 lights up briefly
to indicate that the SmartKey batteries
are in order.
Warning!
G
When leaving the vehicle, always remove the
SmartKey from the starter switch, take the
KEYLESS-GO* card (if so equipped) with you
and lock the vehicle. Do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. It is possible for chil-
dren to open a locked door from the inside,
which could result in an accident and/or se-
rious injury.
!If you can no longer lock or unlock the
vehicle with the SmartKey, then either
the batteries in the SmartKey are dis-
charged or the SmartKey is malfunc-
tioning.
Check the batteries in the
SmartKey and replace them if nec-
essary (
page 328).
or
Use the mechanical key to unlock
the doors (
page 326) and trunk
(
page 327) as required. Lock the
vehicle using the mechanical key
(page 327).
If the SmartKey is malfunctioning, con-
tact an authorized Mercedes-Benz Cen-
ter.
!If battery check lamp5 does not light
up briefly during check, the SmartKey
batteries are discharged.
Replace the batteries (
page 328).
You can obtain the required batteries
at any authorized Mercedes-Benz Cen-
ter.
185 Controls in detail
Automatic climate control
Residual heat and ventilation
With the engine switched off, it is possible
to continue to heat or ventilate the interior
for up to 30 minutes. This feature makes
use of the residual heat produced by the
engine.
Activating
Turn the SmartKey in the starter switch
to position1 or remove it from the
starter switch.
Press button
T
(page 175).
The indicator lamp on button
T
comes on.
Deactivating
Press button
T
(page 175).
The indicator lamp on button
T
goes off.The residual heat is automatically turned
off:
when the ignition is switched on
after about 30 minutes
if the battery voltage drops
!Do not obstruct the air vent in the stor-
age compartment.iThe storage compartment can be heat-
ed or cooled.
The compartment can get very warm
due to its confined space. When storing
heat sensitive objects in the compart-
ment, close the air vent (
page 184)
while heating the passenger compart-
ment.
iHow long the system will provide heat-
ing depends on the coolant tempera-
ture and the temperature set by the
operator. The blower will run at speed
setting1 regardless of the air distribu-
tion control setting.
237 Controls in detail
Useful features
Tele Aid The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance, and
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted using the volume control on
the multifunction steering wheel. To turn
volume up, press button
æ
. Press
button
ç
to turn volume down.
To activate, press the SOS button, the
Roadside Assistance button
•
or
the Information button
¡
, depend-
ing on the type of response required.Shortly after the completion of your ac-
quaintance call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock, and
more.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated, the indicator lamp in the
SOS button stays on after turning
SmartKey in starter switch to
position2 or pressing KEYLESS-GO*
start/stop button (if so equipped)
twice to position2 (
page 33). The
message
TELE AID – NOT ACTIVATED
will be shown in the multifunction dis-
play for approximately 10 seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located above the in-
side rear view mirror.
The Roadside Assistance button
•
and the Information button
¡
are
located below the center armrest cov-
er.