Page 303 of 416

303 Practical hints
What to do if …?
Display
Possible cause
Suggested solution
F
CHIP CARD
CHECK BATTERY
KEYLESS-GO*card batteries are dis-
charged.
Change the batteries (
page 328).
CHIP CARD
NOT RECOGNIZED!
KEYLESS-GO*card is not recognized while
the engine is running because
the card is not in the vehicle
there is strong radio-frequency interfer-
ence
Stop the vehicle as soon as it is safe
to do so.
Search for the card.
Otherwise the vehicle cannot be central-
ly locked nor can the engine be started
again after it has been stopped.
KEYLESS-GO*card is momentarily not rec-
ognized.
Change the position of the card in
the vehicle.
Operate the vehicle with the
SmartKey in the ignition if necessary.
CHIP CARD
DETECTED IN VEHICLE
KEYLESS-GO*card left in the vehicle was
recognized while locking the vehicle from
the outside.
Take the card out of the vehicle.
CHIP CARD
VISIT WORKSHOP!
The KEYLESS-GO* system is malfunction-
ing.
Visit an authorized Mercedes-Benz
Center as soon as possible.
Page 328 of 416

328 Practical hintsUnlocking/locking in an emergencyChanging batteries
If the batteries in the SmartKey or the
KEYLESS-GO* card are discharged, the ve-
hicle can no longer be locked or unlocked.
It is recommended to have the batteries re-
placed at an authorized Mercedes-Benz
Center.Batteries contain materials that can harm
the environment if disposed of improperly.
Recycling of batteries is the preferred
method of disposal. Many states require
sellers of batteries to accept old batteries
for recycling.SmartKey
1Mechanical key
2Battery compartment
Replacement batteries: Lithium, type
CR 2025 or equivalent.
Remove mechanical key1.
Insert the mechanical key in side open-
ing and push gray slide.
The battery compartment is unlatched.
Pull the battery compartment out of the
SmartKey housing in direction of ar-
row.
Remove the batteries.
Warning!
G
Keep the batteries out of reach of children.
If a battery is swallowed, seek medical help
immediately.
iWhen changing batteries, always re-
place both batteries.
The required replacement batteries are
available at any authorized
Mercedes-Benz Center.
Page 329 of 416
329 Practical hints
Unlocking/locking in an emergency
3Battery
4Contact spring
Using a lint-free cloth, insert new bat-
teries under the contact spring with the
plus (+) side facing up.
Return battery compartment into hous-
ing until it locks into place.KEYLESS-GO* card
1Battery cover
Replacement batteries: Lithium, type
CR 2025 or equivalent.
Pry open cover 1 (e.g. by using a nar-
row blade screwdriver).
Remove the batteries.
Install new batteries as indicated by
the “+” and “-” markings in the
KEYLESS-GO card.
Replace battery cover 1.
Fuel filler flap
In an emergency, the fuel filler flap can be
opened from the trunk. The release lever is
located on the right-hand side in the trunk.
1Release knob
Open the trunk with the mechanical
key (
page 326).
Remove the trim inside the trunk on the
right-hand side.
Pull release lever1 in the direction of
the arrow.
The fuel filler flap can be opened.
Page 344 of 416

344 Practical hintsBattery
Battery
The battery is located on the right side of
the trunk under the battery cover.
1Battery cover
Pull on the outer, right-hand side of
cover1 and remove it in the direction
of the arrow.
Warning!
G
Failure to follow these instructions can re-
sult in severe injury or death.
Never lean over batteries while connecting,
you might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking etc.Warning!
G
Do not place metal objects on the battery as
this could result in a short circuit.
Use leak-proof battery only to avoid the risk
of acid burns in the event of an accident.
!Never loosen or detach battery termi-
nal clamps while the engine is running
or the SmartKey is in the starter switch.
Otherwise the alternator and other
electronic components could be se-
verely damaged.
Have the battery checked regularly by
an authorized Mercedes-Benz Center.
Refer to Service Booklet for mainte-
nance intervals or contact your autho-
rized Mercedes-Benz Center for further
information.Warning!
G
With a disconnected battery
you will no longer be able to turn the
SmartKey in the starter switch and
pressing the KEYLESS-GO* start/stop
button (if so equipped) on the selector
lever will have no effect
the selector lever will remain locked in
positionP
Page 351 of 416

351 Practical hints
Towing the vehicle
Installing towing eye bolt
1Cover on right side of front bumper2Cover on right side of rear bumper
Removing cover
Press mark on cover in direction of ar-
row.
Lift cover off to reveal threaded hole for
towing eye bolt.
Installing towing eye bolt
Take towing eye bolt and wheel wrench
out of trunk (
page 322).
Screw towing eye bolt clockwise into
its stop and tighten with wheel wrench.
!When towing the vehicle with all wheels
on the ground, please note the follow-
ing:
With the automatic central locking acti-
vated and the SmartKey in starter
switch position2, or KEYLESS-GO*
start/stop button (if so equipped) in
position2, the vehicle doors lock if the
left front wheel as well as the right rear
wheel are turning at vehicle speeds of
approximately 9 mph (15 km/h) or
more.
Switch off the tow-away alarm
(page 84).
To prevent the vehicle doors from lock-
ing, deactivate the automatic central
locking (
page 102).
Towing of the vehicle should only be
done using the properly installed tow-
ing eye bolt. Never attach tow cable,
tow rope or tow rod to vehicle chassis,
frame or suspension parts.
iThe selector lever will remain locked in
positionP and the SmartKey will not
turn in the starter switch if the battery
is disconnected or discharged. See
notes on the battery (
page 344) or
on jump starting (
page 347).
Page 385 of 416

385 Technical terms
RON
(R
esearch O
ctane N
umber)
The Research Octane Number for gaso-
line as determined by a standardized
method. It is an indication of a gaso-
line's ability to resist undesired detona-
tion (knocking). The average of both
the ->MON (Motor Octane Number)
and RON (Research Octane Number) is
posted at the pump, also known as AN-
TI-KNOCK INDEX.
Shift lock
When the vehicle is parked, this lock
prevents the transmission selector le-
ver from being inadvertently moved out
of positionP without the SmartKey
turned and the brake pedal depressed.
SRS
(S
upplemental R
estraint S
ystem)
Seat belts, emergency tensioning de-
vice and airbags. Though independent
systems, they are closely interfaced to
provide effective occupant protection.Tele Aid System
(T
elematic A
larm I
dentification on
D
emand)
The Tele Aid system consists of three
types of response: automatic and man-
ual emergency, Roadside Assistance
and information. Tele Aid is initially ac-
tivated by completing a subscriber
agreement and placing an acquain-
tance call.
The Tele Aid system is operational pro-
viding that the vehicle’s battery is
charged, properly connected, not dam-
aged and cellular and GPS coverage is
available.
Telematics*
A combination of the terms “telecom-
munications” and “informatics.”
Tightening torque
Force times lever arm (e.g. a lug
wrench) with which threaded fasteners
such as wheel bolts are tightened.Tire speed rating
Part of a tire designation; indicates the
speed range for which a tire is ap-
proved.
Traction
Force exerted by the vehicle on the
road via the tires.
VIN
(V
ehicle I
dentification N
umber)
The number set by the manufacturer
and stamped on the body to uniquely
identify each vehicle produced.
Voice control system*
Voice control system for car phones,
portable cell phones and audio sys-
tems (radio, CD, etc.).
Page 389 of 416

389 Index
Gear selector lever position 163
Gear shifting malfunctions 165
Kickdown 165
One-touch gearshifting 161
Program mode selector switch 164
Selector lever position 160
Starting the engine 43
Steering wheel gearshift control
(Speedshift) and manual shift pro-
gram S 55 AMG 166
Transmission fluid 268
Winter program mode 166
Auxiliary cup holder 230
Inserting 230
Removing 231
Auxiliary fuse box 353
B
BabySmart
TM
Airbag deactivation system 69
Compatible child seats 69, 381
Self-test 70
BabySmart
TM airbag deactivation system
381
Backrest supports
Lumbar region 108
Shoulder region 108Backup lamps 332, 336
Bulbs 332
BAS 78, 381
Messages in display 300, 310
Batteries, KEYLESS-GO* card
Check lamp 92
Checking 92
Batteries, SmartKey
Changing 328, 329
Check lamp 88
Checking 88
Battery discharged
Jump starting 347
Battery, vehicle 270, 344
Charging 345
Disconnecting 345
Reconnecting 345
Reinstalling 345
Removing 345
Bi-Xenon headlamps* 381
Block heater* 279
Blocking
Rear window operation 74
Brake assist system (BAS) 381
Brake fluid 262, 373
Brake lamp bulbs 332Brake lamp, high mounted 332
Brake pads
Message in display 302
Brakes 252
Warning lamp 293
Break-in period 250
Bulbs, replacing 331
Additional turn signals 331
Backup lamps 332
Brake lamps 332
Fog lamps 331
Front lamps 331
High beam 331
High mounted brake lamp 332
License plate lamps 332, 336
Low beam 331
Parking and standing lamps 331
Parking lamps 332, 335
Rear fog lamp 332
Rear fog lamps 336
Side marker lamps 331, 335
Standing lamps 331, 332, 335
Tail lamp assemblies 332, 336
Turn signal lamps 331, 332
Page 390 of 416

390 IndexC
CAC (Customer Assistance Center) 381
Calling up
Distronic* settings 142
Range (distance to empty) 145
Service indicator 281
CAN system 381
Cargo tie-down hooks 223
Catalytic converter 259
CD changer* 137
CD mode 137
CD player
Operating 136
Center console 25
AIRBAG OFF indicator lamp 295
Centigrade
Setting temperature units 149
Central locking
Automatic 102
From inside 103
Switch 103
Switching on/off (control system) 155
Unlocking from inside 103
Central locking switch 103Changing
Batteries (SmartKey) 328, 329
CDs 137
KEYLESS-GO* card setting 91
SmartKey setting 155
Vehicle level 213, 216
Charcoal filter 182
Activating 182
Deactivating 182
Charging
Vehicle battery 345
CHECK ENGINE malfunction indicator
lamp 294
Checking
Batteries (KEYLESS-GO* card) 92
Brake fluid 262
Coolant level 268
Oil level 262, 264
Tire inflate pressure 262
Vehicle lighting 262
Vehicle lock status (KEYLESS-GO*
card) 93Child safety 67
Airbags 58
Infant and child restraint systems 62,
67
LATCH child seat anchors 72
Cigarette lighter 233
Cleaning
Cup holder 287
Distronic* system sensor cover 285
Gear selector lever 287
Hard plastic trim items 287
Headlamps 171
Headliner 287
Instrument cluster 287
Leather upholstery 287
Light alloy wheels 286
Parktronic* system sensor 285
Plastic and rubber parts 287
Seat belts 287
Steering wheel 287
Windows 286
Windshield 48
Wiper blades 286