213 Controls in detail
Driving systems
Briefly press switch2 to change from
one level setting to the other.
The message:AIRMATIC
VEHICLE RISING appears in the multifunction display
when changing from normal level to
raised level. The indicator lamp is then
lit. The display switches off when the
vehicle is raised.
Press switch2 again to lower the vehi-
cle. The indicator lamp is off.The selected vehicle level setting remains
stored in memory even if the engine is
turned off and restarted except when you
exceed a speed of 75 mph (120 km/h)
or
maintain a speed of between 50 mph
(80 km/h) and 75 mph (120 km/h) for
more than 5 minutes
The vehicle then lowers to regular level.
The message:
AIRMATIC
LEV. SELECT. CANCELED!appears in the multifunction display and
the indicator lamp is off. The display
switches off when the vehicle is raised.
Active Body Control (ABC)*
The ABC system automatically selects the
optimum suspension tuning and ride
height for your vehicle.
Suspension tuning
The suspension tuning is set according to:
Your driving style
Road surface conditions
The vehicle loading
Your choice of suspension style,
“sporty” or “regular”, which you select
using the ABC button
The selected suspension style is stored
in memory, even after the SmartKey is
removed from the starter switch.
233 Controls in detail
Useful features
Removing ashtray insert
Secure vehicle from movement by set-
ting the parking brake. Move the selec-
tor lever to positionN.
Now you have more room to take out
the insert.
Push sliding button2 to the right.
The ashtray is disengaged and slides
out a short way.
Remove insert from ashtray frame.
Reinstalling the ashtray insert
Install insert by pushing it back into the
frame until it engages.Rear door ashtray
Opening ashtray
Lightly touch the back of the ashtray.
Removing ashtray insert
Pull the ashtray back slightly and re-
move the insert (see arrows).
Reinstalling the ashtray insert
Position the insert and press down
while sliding forward.
Cigarette lighters
1Center console cigarette lighter
Turn SmartKey in the starter switch to
position1 or2.
Briefly touch cover plate to open ash-
tray and access cigarette lighter.
Push in cigarette lighter1.
The lighter will pop out automatically
when hot.
Warning!
G
Remove front ashtray only with vehicle
standing still. Set the parking brake to se-
cure vehicle from movement. Move gear se-
lector lever to positionN. With gear selector
lever in positionN turn off the engine.
234 Controls in detailUseful features
1Rear door lighters
Turn SmartKey in the starter switch to
position1 or2.
Lightly touch the back of the ashtray to
open it (
page 233).
Push in cigarette lighter1.
The lighter will pop out automatically
when hot.
Warning!
G
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
When leaving the vehicle, always remove the
SmartKey from the starter switch, take the
KEYLESS-GO* card (if so equipped) with you
and lock the vehicle. Do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. Unsupervised use of
vehicle equipment may cause an accident
and/or serious personal injury.iThe lighter socket can be used to ac-
commodate electrical accessories up
to a maximum 85 W.
Warning!
G
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
To avoid possible injury to children sitting in
the rear seat, deactivate the operation of
the rear door windows, see (
page 74). De-
activation of the rear windows also deacti-
vates the lighters.
When leaving the vehicle, always remove the
SmartKey from the starter switch, take the
KEYLESS-GO* card (if so equipped) with you
and lock the vehicle. Do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. Unsupervised use of
vehicle equipment may cause an accident
and/or serious personal injury.
237 Controls in detail
Useful features
Tele Aid The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance, and
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted using the volume control on
the multifunction steering wheel. To turn
volume up, press button
æ
. Press
button
ç
to turn volume down.
To activate, press the SOS button, the
Roadside Assistance button
•
or
the Information button
¡
, depend-
ing on the type of response required.Shortly after the completion of your ac-
quaintance call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock, and
more.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated, the indicator lamp in the
SOS button stays on after turning
SmartKey in starter switch to
position2 or pressing KEYLESS-GO*
start/stop button (if so equipped)
twice to position2 (
page 33). The
message
TELE AID – NOT ACTIVATED
will be shown in the multifunction dis-
play for approximately 10 seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located above the in-
side rear view mirror.
The Roadside Assistance button
•
and the Information button
¡
are
located below the center armrest cov-
er.
238 Controls in detailUseful featuresSystem self-check
Initially, after turning the SmartKey in
starter switch to position2, malfunctions
are detected and indicated (the indicator
lamps in the SOS button, the Roadside As-
sistance button
•
and the Information
button
¡
stay on longer than
10 seconds or do not come on). The mes-
sage
TELE AID – VISIT WORKSHOP!
ap-
pears for approximately 10 seconds in the
multifunction display.Emergency calls
An emergency call is initiated automatical-
ly:
Following an accident in which the
emergency tensioning devices (ETDs)
or airbags deploy
If the anti-theft alarm or the tow-away
alarm stays on for more than
20 seconds. See anti-theft alarm sys-
tem (
page 82) and tow-away alarm
(
page 84)
An emergency call can also be initiated
manually by opening the cover next to the
inside rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See below for instructions on
initiating an emergency call manually.
iThe Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the Tele
Aid system may not function and if this
occurs, assistance must be summoned
by other means.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button remain illuminated
constantly in red and/or the message TELE AID – VISIT WORKSHOP!
is dis-
played in the multifunction display after the
system self-check, a malfunction in the sys-
tem has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
242 Controls in detailUseful featuresInformation button
¡
The information button
¡
is located be-
low the center armrest cover.
Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished, the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE
appears in the multifunction display. Infor-mation regarding the operation of your ve-
hicle, the nearest Mercedes-Benz Center
or Mercedes-Benz USA products and ser-
vices is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp in the Information
button
¡
remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning the
SmartKey in the starter switch to
position2 (together with the SOS but-
ton and the Roadside Assistance
button
•
).
See System self-check (
page 238)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button
¡
is continuously illuminat-
ed and no voice connection was estab-
lished to the Response Center, then the
Tele Aid system could not initiate an In-
formation call (e.g. the relevant cellular
phone network is not available). The
message
INFO – CALL FAILED
appears
in the multifunction display.
Information calls can be terminated us-
ing the
ì
button on the multifunc-
tion steering wheel.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Center and have
the system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.
244 Controls in detailUseful featuresRemote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the spare key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen vehicle tracking services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.
246 Controls in detailUseful featuresProgramming or reprogramming the in-
tegrated remote control
Turn SmartKey in the starter switch to
position1 or2.
Hold the end of the hand-held transmit-
ter of the device you wish to train
approximately 2 to 5 inches (5 cm to
12 cm) away from the surface of the in-
tegrated remote control located on the
inside rear view mirror, keeping the in-
dicator lamp in view.
Using both hands, simultaneously push
the hand-held transmitter button and
the desired integrated remote control
button. Do not release the buttons until
completing next step.
The indicator lamp on the integrated re-
mote control will flash, first slowly and
then rapidly. The rapid flashing lamp indi-
cates successful programming of the new
frequency signal.
When the indicator lamp flashes rapid-
ly, release both buttons.
To program the remaining two buttons,
repeat the above steps.
Rolling code programming
To train a garage door opener (or other roll-
ing code devices) with the rolling code fea-
ture, follow these instructions after
completing the “Programming” portion of
this text. (A second person may make the
following training procedures quicker and
easier.)
Locate training button on the garage
door opener motor head unit. Exact location and color of the button
may vary by garage door opener brand.
If there is difficulty locating the trans-
mitting button, refer to garage door
opener operator’s manual.
Press “training” button on the garage
door opener motor head unit.
The “training light” is activated.
You have 30 seconds to initiate the follow-
ing step.
Firmly press and release the pro-
grammed integrated remote control
transmit button.
Press and release same button a sec-
ond time to complete the training pro-
cess.
Some garage door openers may require
you to do this procedure a third time to
complete the training.
Confirm the garage door operation by
pressing the programmed button on
the integrated remote control transmit-
ter.
iIf, after several attempts, you do not
successfully program the integrated re-
mote control device to learn the signal
of the hand-held transmitter, the ga-
rage door opener could be equipped
with the “rolling code feature.”