2003 MERCEDES-BENZ ML350 service indicator

Contents
Loading.............................................. 139
Loading instructions..................... 139
Partition net* ............................... 141
Cargo area cover blind* ............... 143
Cargo floor plates ........................ 144
Roof rack*.................................... 145
Driving systems ................................. 146
Cruise control .............................. 146
Parktronic system*
(Parking assist) ............................ 149
Useful features .................................. 152
Interior storage spaces ................ 152
Cup holders.................................. 154
Armrest in rear seat bench .......... 155
Ashtrays and cigarette lighter ...... 156
Electrical outlet ............................ 158
Telephone* .................................. 158
Tele Aid* ...................................... 159
Garage door opener ..................... 168
Trip computer*............................. 172Operation......................................... 177
The first 1000 miles (1500 km) ......... 178
Driving instructions............................ 179
Drive sensibly – save fuel............. 179Drinking and driving ...................... 179
Pedals ........................................... 179
Power assistance .......................... 179
Brakes........................................... 180
Driving off ..................................... 181
Parking.......................................... 182
Tires .............................................. 182
Hydroplaning................................. 183
Tire traction .................................. 183
Tire speed rating ........................... 184
Winter driving instructions ............ 184
Standing water.............................. 185
Off-road driving ............................. 186
Trailer towing ................................ 192
Passenger compartment ............... 196
Driving abroad .............................. 197
Control and operation of radio
transmitters .................................. 197
Catalytic converter........................ 198
Emission control ........................... 198
Coolant temperature..................... 199
At the gas station ............................... 200
Check regularly and
before a long trip .......................... 201Engine compartment .......................... 202
Hood ............................................. 202
Engine oil ...................................... 203
Transmission fluid level ................ 206
Coolant ......................................... 206
Battery .......................................... 207
Windshield washer system and
headlamp cleaning system ........... 208
Tires and wheels ................................ 209
Important guidelines ..................... 209
Life of tire ..................................... 210
Direction of rotation ..................... 210
Checking tire inflation pressure .... 211
Rotating wheels ............................ 212
Winter driving ..................................... 213
Winter tires ................................... 213
Block heater (Canada only) ........... 214
Snow chains ................................. 214
Maintenance ...................................... 215
Clearing the service indicator ....... 215
Service term exceeded ................. 215
Calling up the service indicator .... 216
Resetting the service indicator ..... 216
Vehicle care ....................................... 217
Cleaning and care
of the vehicle ................................ 217

ContentsPractical hints.................................. 223
What to do if … .................................. 224
Lamps in instrument cluster ......... 224
Additional indicators in the
speedometer display .................... 235
Where will I find ...?............................ 236
First aid kit ................................... 236
Vehicle tool kit ............................. 237
Electric air pump (ML 55 AMG) .... 238
Spare wheel (space-saver tire) ..... 239
Unlocking/locking in an emergency .. 242
Unlocking the vehicle ................... 242
Locking the vehicle ...................... 243
Changing batteries ....................... 243
Fuel filler flap ............................... 244
Manually unlocking the
transmission selector lever .......... 245
Opening/closing in an emergency ..... 246
Sliding/pop-up roof* .................... 246
Replacing bulbs ................................. 247
Bulbs ............................................ 247
Replacing bulbs for front lamps.... 249
Replacing bulbs for rear lamps ..... 251
Adjusting headlamp aim ............... 253Replacing wiper blades ...................... 254
Removal ....................................... 254
Installation ................................... 254
Flat tire .............................................. 255
Mounting the spare wheel ............ 255
Battery ............................................... 261
Disconnecting the battery ............ 261
Removing the batteries ................ 262
Charging and reinstalling
batteries....................................... 262
Reconnecting the batteries .......... 262
Jump starting ..................................... 264
Towing the vehicle ............................. 267
Front towing eye .......................... 269
Rear towing eye ........................... 269
Stranded vehicle .......................... 270
Fuses ................................................. 271
Fuse box in engine
compartment ............................... 271
Auxiliary fuse box in front
passenger footwell ....................... 272
Technical data................................. 273
Spare parts service............................ 274
Warranty coverage ............................ 275
Loss of Service and Warranty
Information Booklet ..................... 275
Identification labels ........................... 276
Layout of poly-V-belt drive ................. 277
Engine ............................................... 278
Rims and tires ................................... 279
Rims and tires .............................. 279
Rims and winter tires* ................. 280
Spare wheel ................................. 280
Electrical system ............................... 281
Main Dimensions ............................... 282
Weights ............................................. 283
Fuels, coolants, lubricants etc. .......... 284
Capacities .................................... 284
Engine oils ................................... 286
Engine oil additives ...................... 286
Air conditioning refrigerant .......... 286
Brake fluid.................................... 286
Premium unleaded gasoline ......... 286
Fuel requirements ........................ 287
Gasoline additives ........................ 287
Coolants ...................................... 287

25 At a glance
Instrument cluster
Item
Page
1
Gauge for
Coolant tempera-
ture
111
Outside tempera-
ture
112
Fuel with fuel re-
serve warning lamp
233
2
Knob for
Activating instru-
ment cluster
110
Adjusting intensity
of instrument lamps
110
Main odometer
111
Trip odometer read-
out/reset
112
Flexible Service
System (FSS)
215
Item
Page
3
Left indicator lamps
with:¿
Brake Assist Sys-
tem (BAS)/Elec-
tronic Stability
Program (ESP) mal-
function warning
lamp
225
{
Electronic Traction
System (4-ETS) mal-
function indicator
lamp
226
-
Antilock Brake Sys-
tem (ABS) malfunc-
tion indicator lamp
225
2
Brake pad wear in-
dicator lamp
234
:
Low engine oil level
warning lamp
229
Item
Page
/
Low engine coolant
level warning lamp
230
ê
Low range indicator
lamp
226
?
Engine malfunction
indicator lamp
232
4
Speedometer with:v
4-ETS (Electronic
Traction Sys-
tem)/Electronic
Stability Program
(ESP) warning lamp
224
Trip/main odome-
ter
111
Flexible Service
System (FSS)
215
Engine oil level indi-
cator
204

162 Controls in detailUseful featuresOnce the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
EMERGENCY CALL –
CONNECTING CALL
appears in the MCS dis-
play. When the connection is established,
the message
EMERGENCY CALL –
CALL CONNECTED
appears in the MCS dis-
play. All information relevant to the emer-
gency, such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification num-
ber and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
When a voice connection is established the
audio system mutes and the message
TELE AID – EMERGENCY CALL ACTIVE
ap-
pears in the MCS display. The Response
Center will attempt to determine more pre-
cisely the nature of the accident provided
they can speak to an occupant of the vehi-
cle.The Tele Aid system is available if:


it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time


the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
ter.iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.
Warning!
G
If the indicator lamp in the SOS button is il-
luminated continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
EMERGENCY CALL –
Call FAILED appears in the MCS display
for approx. 10 seconds.
Should this occur, assistance must be sum-
moned by other means.

164 Controls in detailUseful featuresWhen the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the MCS dis-
play. The Tele Aid system will transmit data
generating the vehicle identification num-
ber, model, color and location (subject to
availability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio
system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the MCS display.

Describe the nature of the need for as-
sistance.The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and / or towing,
charges may apply. Refer to the Roadside
Assistance manual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable,


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
iWhile the call is connected you can
change to navigation menu by pressing
NAVI button on the MCS unit.
iThe indicator lamp in the Roadside As-
sistance button
•
remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the key in the steering lock to
position2 (together with the SOS but-
ton and the Information button
¡
).
See system self-check (
page 160)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.

166 Controls in detailUseful featuresFor more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Upgrade signals
The Tele Aid system processes calls using
the following priority.


Automatic emergency – First priority


Manual emergency – Second priority


Roadside assistance – Third priority


Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The MCS system operation will re-
sume.
iThe indicator lamp in the Information
button
¡
remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
steering lock to position2 (together
with the SOS button and the Roadside
Assistance button
•
).
See system self-check (page 160)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button
¡
is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able).
The message
INFO CALL FAILED
ap-
pears in the MCS display.
Information calls can be terminated us-
ing the END button on the MCS.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remains illuminated (in red) at any
time, the Tele Aid system has detected
a fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Center and have
the system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.

167 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and no
other key is available:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull
outside handle of the liftgate for mini-
mum of 20 seconds until the SOS but-
ton is flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the MCS
display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mer-
cedes-Benz Customer Assistance at
1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative, except
Roadside Assistance and Information
calls, which can also be terminated by
using the END button on the MCS unit.
iWhen a Tele Aid call has been initiated,
the MCS system audio is muted and
the selected mode (radio, tape or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The navigation system (if en-
gaged) will continue to run. A pop-up
window will appear in the MCS display
to indicate that a Tele Aid call is in
progress.

168 Controls in detailUseful featuresThe Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen vehicle tracking services
In the event your vehicle was stolen:

Report the incident to the police
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s Tele
Aid system. Once the vehicle is locat-
ed, the Response Center will contact
the local law enforcement and you. The
vehicle’s location will only be provided
to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
objects.
1Hand-held remote control trans-
mitter
2, 3, 4Signal transmitter key
5Indicator lamp
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the MCS
display to indicate receipt of the door
unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the outside liftgate handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pressing the outside
liftgate handle again.