Page 80 of 321
80 Safety and SecurityAnti-theft systemsArming tow-alarm and glass breakage
sensor
When you lock your vehicle, the tow-away
and glass breakage sensor alarm is auto-
matically armed.
Disarming tow-alarm and glass break-
age sensor
To prevent triggering the tow-away alarm
feature, switch off the tow-away alarm and
glass breakage sensor before towing the
vehicle, or when parking on a surface sub-
ject to movement, such as a ferry or auto
train.Vehicles with trip computer*
The buttons are located in the overhead
control panel.
1Reset button
2Mode button
3Display
4Glass breakage sensor
Turn key in steering lock to position1
(page 33).
Press button2.
Return key to position0 and remove it
from the steering lock.
Within 30 seconds press button1 or 2.
The display shows
OFF
.
Exit vehicle and lock vehicle with re-
mote control (
page 32).
The tow-away alarm and glass breakage
sensor remain switched off until the key is
inserted in steering lock and turned to
position1.
Page 81 of 321
81 Safety and Security
Anti-theft systems
Vehicles without trip computer
The buttons are located in the overhead
control panel.
1Switching off tow-away alarm and glass
breakage sensor
Turn key in steering lock to position1
(page 33).
Press the button2.
Return key to position0 and remove it
from the steering lock.
Within 30 seconds press button1 on
the right or left side.
Exit vehicle and lock vehicle with re-
mote control (
page 32).
The tow-away alarm and glass breakage
sensor remain switched off until the key is
inserted in steering lock and turned to
position1.
Page 85 of 321

85 Controls in detail
Locking and unlocking
Unlocking
Unlocking the driver’s door and fuel
filler flap
Press button
Œ
once.
All turn signal lamps blink once to indi-
cate that the driver’s door and the fuel
filler flap are unlocked.Global unlocking
Press button
Œ
twice.
All turn signal lamps blink once to indi-
cate that all doors, fuel filler flap and
liftgate are unlocked.
Unlocking the liftgate
Press button
Š
.
Only the liftgate unlocks.
Locking
Press button
‹
once
All turn signal lamps blink three times
to indicate that all doors, the liftgate
and the fuel filler flap are unlocked.
iUnlocking the vehicle with the remote
control deactivates the anti-theft
alarm.
The vehicle will lock again automatical-
ly and reactivate the anti-theft system
within approximately 40 seconds of un-
locking if neither door nor liftgate is
opened.
iLocking the vehicle with the remote
control activates the anti-theft alarm.
iIf the turn signal lamps do not blink
three times, one of the following ele-
ments may not be properly closed:
a door
the liftgate
the hood
Close the respective element and lock
the vehicle again.
Warning!
G
When leaving the vehicle, always remove the
key from the steering lock, and lock your ve-
hicle. Do not leave children unattended in
the vehicle, or with access to an unlocked
vehicle. Unsupervised use of vehicle equip-
ment may cause an accident and/or serious
personal injury.
Page 87 of 321
87 Controls in detail
Locking and unlocking
Opening the liftgateOpening the liftgate from outside
1Grip molding
2Handle
Pull on handle2.
Swing the liftgate upward by using the
grip molding.Opening the liftgate from inside
The release lever is located on the inside of
the liftgate.
1Handle
2Catch
For unlocking the liftgate move the
catch2 to the right.
Pull handle1 down and swing liftgate
upward.
iIf the vehicle has previously been
locked from the outside with the re-
mote control, opening a door from the
inside will trigger the alarm. Warning!
G
Only drive with the liftgate closed as, among
other dangers such as visibility blockage,
exhaust fumes may enter the vehicle interi-
or.!A minimum height clearance of 7 ft.
(2.15 m) is required to open the lift-
gate.
iFor locking the liftgate move the
catch2 to the left.
Page 160 of 321

160 Controls in detailUseful featuresThe Tele Aid system
(Telematic Alarm Identification on
Demand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance and
information.
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted using the volume control on
the MCS unit.
To activate, press the SOS button, the
Roadside Assistance button
•
or
the Information button
¡
, depend-
ing on the type of response required.Shortly after the completion of your ac-
quaintance call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
( U S A o n l y ) , y o u w i l l h a v e a c c e s s t o a c c o u n t
information, remote door unlock, profile
and more.System self-check
Initially, after turning the key in the steer-
ing lock to position2, malfunctions are de-
tected and indicated (the indicator lamps
in the SOS button, the Roadside Assis-
tance button
•
and the Information
button
¡
stay on longer than
10 seconds or do not come on). The mes-
sage
Tele Aid
–Visit workshop!
ap-
pears for approx. 10 seconds in the MCS
display.
iThe SOS button, the Roadside Assis-
tance button
•
and the Information
button
¡
are located in the over-
head control panel.
!The Tele Aid system utilizes the cellu-
lar network for communication and
the GPS (Global Positioning System)
satellites for vehicle location. If either
of these signals are unavailable, the
Tele Aid system may not function and
if this occurs, assistance must be sum-
moned by other means.
Page 161 of 321

161 Controls in detail
Useful features
Emergency calls
An emergency call is initiated automatical-
ly:
following an accident in which the
emergency tensioning detractors
(ETDs) or airbags deploy,
if the anti-theft alarm or the tow-away
alarm stays on for more than
20 seconds. See anti-theft alarm sys-
tem (
page 78) and tow-away alarm
(
page 79).
An emergency call can also be initiated
manually by opening the cover next to the
inside rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See below for instructions on
initiating an emergency call manually.
Warning!
G
The Tele Aid control unit is located under
the front passenger seat. If there is accumu-
lation of water or other liquid in this area,
the Tele Aid control unit could suffer an
electrical short circuit making the system in-
operative. In this case the indicator lamp in
the SOS button will not illuminate during or
will remain illuminated after the system
self-check. Have the system checked at the
nearest Mercedes-Benz Light Truck Center
as soon as possible.
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button do not come on dur-
ing the system self-check or if any of these
indicators remain illuminated constantly in
red and/or the message
TELE AID - VIS-
IT WORKSHOP
is displayed in the MCS dis-
play after the system self-check, a
malfunction in the system has been detect-
ed.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Light Truck Center
as soon as possible.
Page 242 of 321
242 Practical hintsUnlocking/locking in an emergency
Unlocking/locking in an emergencyUnlocking the vehicle
Unlocking the driver’s door
If you are unable to unlock the driver’s
door using the remote control, open the
door using the key.
1Release button
Press release button1 on the remote
control.
The key folds out.3Unlocking
4Locking
Remove the protective cap from the
door lock.
Unlock the door with the mechanical
key. To do so, push the mechanical key
in the lock until it stops and turn it to
the left.
iUnlocking and opening the driver’s
door with the mechanical key will trig-
ger the anti-theft alarm system. To can-
cel the alarm, do one of the following:
Press button
Œ
or
‹
on the
remote control.
Insert the key in the steering lock.
Page 267 of 321

267 Practical hints
Towing the vehicle
Towing the vehicle
Mercedes-Benz recommends that the vehi-
cle be transported with all wheels off the
ground using flatbed or appropriate wheel
lift/dolly equipment. This method is pref-
erable to other types of towing.When circumstances do not permit the
recommended towing methods, the vehi-
cle may be towed with all wheels on the
ground only so far as necessary to have the
vehicle moved to a safe location where the
recommended towing methods can be em-
ployed.
!Use flatbed or wheel lift/dolly equip-
ment, with key in steering lock turned
to position0.
Do not tow with sling-type equipment.
Towing with sling-type equipment over
bumpy roads will damage radiator and
supports.
To prevent damage during transport,
do not tie down vehicle by its chassis or
suspension parts. Use the towing eyes.
Switch off the ESP (
page 76),
tow-away alarm (
page 80) and the
automatic central locking (
page 89).
!When towing the vehicle with all wheels
on the ground, the selector lever must
be in position N and the key m us t be in
steering lock position 2.
When towing the vehicle with all wheels
on the ground, the vehicle may be
towed only for distances up to 30 miles
(50 km) and at a speed not to exceed
30 mph (50 km/h).
If the vehicle is towed with the front
axle raised (observe instructions re-
garding flexible drive shaft), the engine
must be shut off (key in steering lock
position1). Otherwise, the 4-ETS may
become engaged which may cause loss
of towing control.
!To be certain to avoid additional dam-
age to the vehicle powertrain, however
you should observe the following:
With damage to the front axle
raise front axle
remove flexible drive shaft be-
tween rear axle and transfer
case
With damage to the rear axle
raise rear axle
tow vehicle with wheel lift or
dolly placed under front wheels
With damage to the transfer case
remove flexible drive shaft to
the drive axles
Always install new self-locking nuts
when reinstalling flexible drive shaft.