2003 MERCEDES-BENZ ML350 ESP

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it .................................... 15
Symbols ............................................... 16
Operating safety .................................. 17
Proper use of the vehicle ............... 17
Problems with your vehicle .................. 18
Reporting safety defects...................... 19
Reporting safety defects ................ 19
At a glance.......................................... 21
Cockpit ................................................. 22
Instrument cluster ................................ 24
Center console ..................................... 27
Upper part ...................................... 27
Lower part ...................................... 28
Overhead control panel ........................ 29Getting started................................... 31
Unlocking ............................................. 32
Remote control with folding key ..... 32
Adjusting .............................................. 34
Seats............................................... 34
Steering wheel ................................ 37
Mirrors ............................................ 38
Driving .................................................. 40
Fastening the seat belts.................. 40
Starting the engine ......................... 44
Switching on headlamps ................. 46
Turn signals..................................... 47
Windshield wipers ........................... 47
Rear window wiper.......................... 48
Problems while driving .................... 49Parking and locking .............................. 50
Parking brake ................................. 50
Switching off headlamps................. 51
Turning off engine ........................... 51
Safety and Security........................... 53
Occupant safety ................................... 54
Airbags ........................................... 55
Seat belts ....................................... 60
Children in the vehicle .................... 63
Blocking of rear door
window operation ........................... 69
Panic alarm .......................................... 70
Activating........................................ 70
Deactivating.................................... 70
Driving and safety systems .................. 71
ABS ................................................. 71
BAS ................................................. 73
4-ETS .............................................. 73
EBP ................................................. 74
ESP ................................................. 75
Anti-theft systems ................................ 78
Immobilizer ..................................... 78
Anti-theft alarm............................... 78

9
Product information
Introduction
Product informationPlease observe the following in your own
best interest:
We recommend using Mercedes-Benz orig-
inal parts as well as conversion parts and
accessories explicitly approved by us for
your vehicle model.
We have tested these parts to determine
their reliability, safety and their special
suitability for Mercedes-Benz vehicles.We are unable to make an assessment for
other products and therefore cannot be
held responsible for them, even if in indi-
vidual cases an official approval or authori-
zation by governmental or other agencies
should exist. Use of such parts and acces-
sories could adversely affect the safety,
performance or reliability of your vehicle.
Please do not use them.Mercedes-Benz original parts as well as
conversion parts and accessories ap-
proved by us are available at your autho-
rized Mercedes-Benz Light Truck Center
where you will receive comprehensive in-
formation, also on permissible technical
modifications, and where proper installa-
tion will be performed.

12 IntroductionOperator’s ManualMaintenance
The Service Booklet describes all the nec-
essary maintenance work which should be
performed at regular intervals.
Always have the Service Booklet with you
when you take the vehicle to your autho-
rized Mercedes-Benz Light Truck Center
for service. The service advisor will record
each service in the booklet for you.Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz Cus-
tomer Assistance Representatives
24 hours a day, 365 days a year.
Roadside Assistance will be provided in ac-
cordance with standard program guide-
lines which include providing service to the vehicle up to a reasonable distance from a
paved roadway. We will make every effort
to assist in a breakdown situation, howev-
er, the accessibility of your vehicle will be
determined by our authorized Mer-
cedes-Benz Light Truck Center technician
or the tow service provider on a
case-by-case basis and may be a factor in
our ability to respond.
Additional charges may be applicable for a
breakdown location determined not to be a
reasonably accessible roadside location as
determined by our authorized technician
and tow service provider.
For additional information refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure in your glove box.
Change of address or ownership
If you change your address, be sure to
send in the “Change of Address Notice”
found in the Service and Warranty Informa-
tion Booklet, or simply call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MER-Cedes, or Customer Ser-
vice (in Canada) at 1-800-387-0100. It is in
your own interest that we can contact you
should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it avail-
able to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Car” found in the Service and Warranty In-
formation Booklet, or call the
Mercedes-Benz Customer Assistance Cen-
ter (in the USA) at 1-800-FOR-MERCedes,
or Customer Service (in Canada) at
1-800-387-0100.

25 At a glance
Instrument cluster
Item
Page
1
Gauge for
Coolant tempera-
ture
111
Outside tempera-
ture
112
Fuel with fuel re-
serve warning lamp
233
2
Knob for
Activating instru-
ment cluster
110
Adjusting intensity
of instrument lamps
110
Main odometer
111
Trip odometer read-
out/reset
112
Flexible Service
System (FSS)
215
Item
Page
3
Left indicator lamps
with:¿
Brake Assist Sys-
tem (BAS)/Elec-
tronic Stability
Program (ESP) mal-
function warning
lamp
225
{
Electronic Traction
System (4-ETS) mal-
function indicator
lamp
226
-
Antilock Brake Sys-
tem (ABS) malfunc-
tion indicator lamp
225
2
Brake pad wear in-
dicator lamp
234
:
Low engine oil level
warning lamp
229
Item
Page
/
Low engine coolant
level warning lamp
230
ê
Low range indicator
lamp
226
?
Engine malfunction
indicator lamp
232
4
Speedometer with:v
4-ETS (Electronic
Traction Sys-
tem)/Electronic
Stability Program
(ESP) warning lamp
224
Trip/main odome-
ter
111
Flexible Service
System (FSS)
215
Engine oil level indi-
cator
204

27 At a glance
Center console
Center console
Upper part
Item
Page
1
Air outlets, automatic
climate control
132
2
MCS, see separate
operating instructions
3
Automatic climate control
124
Rear window defroster
switch
131
4
Seat heater switch*,
passenger side
91
5
Rear quarter window
switch*, right
136
6
ESP control switch
75
Item
Page
7
Rear window wiper/wash-
er switch
123
8
Rear quarter window
switch*, left
136
9
Seat heater switch*,
driver’s side
91
10
Front and rear fog lamp
switch
105
11
Indicator lamp for antitheft
alarm system
78
12
Transmission control
switch, LOW RANGE mode
118

32 Getting startedUnlockingThe “Getting started” section provides an
overview of the vehicle’s most basic func-
tions. First-time Mercedes-Benz owners
should pay special attention to the infor-
mation given here.
If you are already familiar with the basic
functions described here, the “Controls in
detail” section will help you with further in-
formation. The corresponding page refer-
ences are at the end of each segment.
UnlockingRemote control with folding keyRemote control with folding key1Â
Panic button (
page 70)
2
Œ
Unlock button
3
‹
Lock button
4Release button for key
5
Š
Unlock button for liftgate

Press unlock button
Œ
on the re-
mote control.
The indicator lamps light up for a short
time. The locking knobs in the doors
move up.

Press release button4 on the remote
control.
The key folds out.

Get in the vehicle and insert the key in
the steering lock (
page 33).
More information can be found in the
“Controls in detail” section (
page 84).

38 Getting startedAdjusting
Move lever1 to its stop down.

Move steering wheel up or down to de-
sired position.

Move lever1 to its stop up.
The steering column is locked.
Mirrors
Adjust the inside and exterior rear view
mirrors before driving so that you have a
good view of the road and traffic condi-
tions.Inside rear view mirror

Manually adjust the inside rear view
mirror.
Exterior rear view mirrors
!If the indicator lamp
_
(page 26)
comes on while the engine is running,
the steering column is not locked prop-
erly.
Warning!
G
In the case of an accident, liquid electrolyte
may escape the mirror housing if the mirror
glass breaks.
Electrolyte has an irritating effect. Do not al-
low the liquid to come into contact with
eyes, skin, clothing, or the respiratory sys-
tem. In case it does, immediately flush af-
fected area with water, and seek medical
help if necessary.
Warning!
G
Exercise care when using the passenger
side exterior rear view mirror. The mirror
surface is convex (outwardly curved surface
for a wider field of view). Objects in mirror
are closer than they appear. Check your in-
side rear view mirror or glance over your
shoulder before changing lanes.!Electrolyte drops coming into contact
with the vehicle paint finish can only be
completely removed while in their liq-
uid state and by applying plenty of wa-
ter.

52 Getting startedParking and locking
Press the seat belt release button
(page 40).

Move the steering wheel slightly to al-
low the locking mechanism to engage.

After exiting the vehicle press the lock
button
‹
on the remote control
(
page 32).
The turn signals lamps blink three
times and the locking knobs on the
doors move down.More information on parking and locking
can be found in the “Controls in detail”
section (
page 84).
iThe key can only be removed from the
steering lock with the gear selector le-
ver in positionP.
With the key removed and the driver’s
door open, a warning sounds if the ve-
hicles exterior lamps are not switched
off.
Warning!
G
To prevent possible personal injury, always
keep hands and fingers away from the door
openings when closing the doors. Be espe-
cially careful when small children are
around.
Before closing doors, ensure that there is no
possibility of someone getting caught in a
door during closing.