78 Safety and SecurityAnti-theft systems
Anti-theft systemsImmobilizer
The immobilizer prevents unauthorized
persons from starting your vehicle.
Activating
Removing the key from the steering lock
activates the immobilizer.
Deactivating
Switch on the ignition by turning the key in
the steering lock to position2.
Anti-theft alarm
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone:
opens a door
opens the liftgate
opens the hood
The alarm will stay on even if the activating
element (a door, for example) is immedi-
ately closed.
The alarm system will also be triggered
when
someone attempts to raise the vehicle
unlocking and opening the driver’s
door with the mechanical key Arming the alarm system
The alarm system is armed after locking
the vehicle with the remote control. The
turn signal lamps blink three times to indi-
cate that the alarm system is activated. A
red lamp in the center console will blink af-
ter approximately 10 seconds when the
alarm system is completely armed
(
page 27).
iIn case the engine cannot be started
(vehicle’s battery is in order), the sys-
tem is not operational. Contact an au-
thorized Mercedes-Benz Light Truck
Center or call 1-800-FOR-MERCedes
(in the USA), or 1-800-387-0100 (in
Canada).
iIf the alarm stays on for more than
20 seconds, an emergency call is initi-
ated automatically by the Tele Aid sys-
tem (
page 159) provided Tele Aid
service was subscribed to and properly
activated.
79 Safety and Security
Anti-theft systems
Disarming the alarm system
The alarm system is disarmed when you
unlock your vehicle with the remote con-
trol. The turn signal lamps blink once to in-
dicate that the alarm system is
deactivated.
Canceling the alarm
To cancel the alarm:
Switch on the ignition by turning the
key in the steering lock to position2.
or
Press the
Œ
or
‹
button on the
remote control.
The alarm is cancelled.Tow-away alarm, glass breakage
sensor
The tow-away alarm and the glass break-
age sensor are part of the anti-theft alarm
system.
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone:
attempts to raise the vehicle
breaks a window and reaches into the
passenger compartment
iIf the turn signal lamps do not blink
three times, the tow-away - glass-
breackage sensor is malfunctioning or
one of the following elements may not
be properly closed:
a door
the liftgate
the hood
Close the respective element and lock
the vehicle again.
iThe alarm system will rearm automati-
cally again after approximately 40 sec-
onds if one of the doors or the liftgate
is not opened.
iThe tow-away protection alarm is trig-
gered, for example, if the vehicle is lift-
ed on one side.
If the alarm stays on for more than
20 seconds, an emergency call is initi-
ated automatically by the Tele Aid sys-
tem (
page 159) provided Tele Aid
service was subscribed to and properly
activated.
85 Controls in detail
Locking and unlocking
Unlocking
Unlocking the driver’s door and fuel
filler flap
Press button
Œ
once.
All turn signal lamps blink once to indi-
cate that the driver’s door and the fuel
filler flap are unlocked.Global unlocking
Press button
Œ
twice.
All turn signal lamps blink once to indi-
cate that all doors, fuel filler flap and
liftgate are unlocked.
Unlocking the liftgate
Press button
Š
.
Only the liftgate unlocks.
Locking
Press button
‹
once
All turn signal lamps blink three times
to indicate that all doors, the liftgate
and the fuel filler flap are unlocked.
iUnlocking the vehicle with the remote
control deactivates the anti-theft
alarm.
The vehicle will lock again automatical-
ly and reactivate the anti-theft system
within approximately 40 seconds of un-
locking if neither door nor liftgate is
opened.
iLocking the vehicle with the remote
control activates the anti-theft alarm.
iIf the turn signal lamps do not blink
three times, one of the following ele-
ments may not be properly closed:
a door
the liftgate
the hood
Close the respective element and lock
the vehicle again.
Warning!
G
When leaving the vehicle, always remove the
key from the steering lock, and lock your ve-
hicle. Do not leave children unattended in
the vehicle, or with access to an unlocked
vehicle. Unsupervised use of vehicle equip-
ment may cause an accident and/or serious
personal injury.
102 Controls in detailLighting
LightingFor notes on how to switch on the head-
lamps (
page 46) and use the turn signals
(
page 47), see the “Getting started” sec-
tion.
Combination switch
The combination switch is on the left of the
steering column.
1High beam
2High beam flasherM
Off
U
Automatic headlamp mode
C
Parking lamps, license plate lamps
and instrument panel lamps
Canada only: With the engine run-
ning, the low beam headlamps
additionally switched on.
õ
Low beam or high beam headlamps
ƒ
Left or right standing lamps (sym-
bol on underside of switch)Switching on high beams
Turn the switch to
õ
.
Push the exterior lamp switch forward.
The high beam symbol
A
in the
instrument cluster lights up.
High beam flasher
Pull the combination switch briefly in
direction2.
iIf you remove the key and open the
driver’s door while the parking lamps or
low beam headlamps are switched on,
then a warning sounds.
106 Controls in detailLightingSwitching off rear fog lamp
Press upper part1 of switch.
The yellow indicator lamp2 in the
switch goes out.
Switching off front fog lamps
Press upper part1 of switch.
The green indicator lamp
‡
in the
instrument cluster goes out.
Hazard warning flasher
The hazard warning flasher can be activat-
ed with the ignition switched on or off. It is
activated automatically when an airbag is
deployed.
The switch is located on top of the steering
column.Hazard warning flasher switch
Switching on hazard warning flasher
Press the hazard warning flasher
switch.
All the turn signals will blink.
Switching off hazard warning flasher
Press hazard warning flasher switch
again.iIf the hazard warning flasher was acti-
vated automatically, press the hazard
warning flasher switch twice to deacti-
vate.
160 Controls in detailUseful featuresThe Tele Aid system
(Telematic Alarm Identification on
Demand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance and
information.
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted using the volume control on
the MCS unit.
To activate, press the SOS button, the
Roadside Assistance button
•
or
the Information button
¡
, depend-
ing on the type of response required.Shortly after the completion of your ac-
quaintance call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
( U S A o n l y ) , y o u w i l l h a v e a c c e s s t o a c c o u n t
information, remote door unlock, profile
and more.System self-check
Initially, after turning the key in the steer-
ing lock to position2, malfunctions are de-
tected and indicated (the indicator lamps
in the SOS button, the Roadside Assis-
tance button
•
and the Information
button
¡
stay on longer than
10 seconds or do not come on). The mes-
sage
Tele Aid
–Visit workshop!
ap-
pears for approx. 10 seconds in the MCS
display.
iThe SOS button, the Roadside Assis-
tance button
•
and the Information
button
¡
are located in the over-
head control panel.
!The Tele Aid system utilizes the cellu-
lar network for communication and
the GPS (Global Positioning System)
satellites for vehicle location. If either
of these signals are unavailable, the
Tele Aid system may not function and
if this occurs, assistance must be sum-
moned by other means.
164 Controls in detailUseful featuresWhen the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the MCS dis-
play. The Tele Aid system will transmit data
generating the vehicle identification num-
ber, model, color and location (subject to
availability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio
system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the MCS display.
Describe the nature of the need for as-
sistance.The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and / or towing,
charges may apply. Refer to the Roadside
Assistance manual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable,
Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
iWhile the call is connected you can
change to navigation menu by pressing
NAVI button on the MCS unit.
iThe indicator lamp in the Roadside As-
sistance button
•
remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the key in the steering lock to
position2 (together with the SOS but-
ton and the Information button
¡
).
See system self-check (
page 160)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
166 Controls in detailUseful featuresFor more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Upgrade signals
The Tele Aid system processes calls using
the following priority.
Automatic emergency – First priority
Manual emergency – Second priority
Roadside assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The MCS system operation will re-
sume.
iThe indicator lamp in the Information
button
¡
remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
steering lock to position2 (together
with the SOS button and the Roadside
Assistance button
•
).
See system self-check (page 160)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button
¡
is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able).
The message
INFO CALL FAILED
ap-
pears in the MCS display.
Information calls can be terminated us-
ing the END button on the MCS.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remains illuminated (in red) at any
time, the Tele Aid system has detected
a fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Center and have
the system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.