2003 MERCEDES-BENZ G500 esp light

188 Controls in detailUseful featuresInformation button
¡
Located below the center armrest cover is
the Information button
¡
.

Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE

appears in the multifunction display. Infor-
mation regarding the operation of your ve-
hicle, the nearest Mercedes-Benz Light
Truck Center or Mercedes-Benz USA prod-
ucts and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only). Roadside Assistance calls can be ter-
minated using the
ì
button on the
multifunction steering wheel.
iThe indicator lamp in the Information
button
¡
remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
starter switch to position2 (together
with the SOS button and the Roadside
Assistance button
•
).
See system self-check (
page 184)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button
¡
is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the
ì
button on the multifunc-
tion steering wheel.

189 Controls in detail
Useful features
Upgrade Signals
The Tele Aid system processes calls using
the following priority.

Automatic emergency – First priority


Manual emergency – Second priority


Roadside assistance – Third priority


Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND system operation will
resume.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remains illuminated (in red) at any
time, the Tele Aid system has detected
a fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Light Truck Cen-
ter and have the system checked or
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative, except
Roadside Assistance and Information
calls, which can also be terminated by
pressing button
ì
on the multifunc-
tion steering wheel.

209 Operation
Driving instructions
Ruts


Check the vehicle clearance before
driving in ruts.


Comply with the warnings
(page 203) and rules for off-road
driving (
page 204).


Select gear range1 on the automatic
transmission (
page 137).


Drive slowly next to the ruts rather than
through them if at all possible.Returning from off-road driving
!A number of off-road tracks or other by-
roads have deep ruts. If the vehicle
does not have enough ground clear-
ance:

it could be damaged


the underside of the vehicle may
come down on a surface and re-
main stuck
After off-road driving or crossing obsta-
cles, inspect vehicle for any damage,
especially vehicle undercarriage and
suspension components. Failure to do
so can adversely affect the vehicle's fu-
ture performance, including increased
chance of an accident.
Warning!
G
Never drive on pavement with activated dif-
ferential locks. Engaged front axle differen-
tial locks limits ability to move around
curves.
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possi-
ble damage to your vehicle has occurred,
you should turn on the hazard warning flash-
ers, carefully slow down, and drive with cau-
ti o n to a n a r ea wh ic h i s a s a fe dis t an c e f ro m
the roadway.
Inspect the tires and under the vehicle for
possible damage. If the vehicle or tires ap-
pear unsafe, have it towed to the nearest
Mercedes-Benz Light Truck Center or tire
dealer for repairs.
Damage to the vehicle negatively influences
driving comfort and poses the risk of acci-
dent to you and other drivers.

228 OperationWinter driving
Winter drivingBefore the onset of winter, have your vehi-
cle winterized at an authorized
Mercedes-Benz Light Truck Center. This
service includes:

Check of anticorrosion and antifreeze
concentration.


Addition of cleaning concentrate to the
water of the windshield and headlamp
cleaning system. Add MB Concentrate
“S” to a premixed windshield washer
solvent/antifreeze which is formulated
for below freezing temperatures
(page 321).


Battery test. Battery capacity drops
with decreasing ambient temperature.
A well charged battery helps to ensure
that the engine can be started even at
low ambient temperatures.


Tire change. We recommend M+S rat-
ed radial-ply tires on all four wheels for
the winter season.
Winter tires
Always use winter tires at temperatures
below 39°F (4°C) and whenever wintry
road conditions prevail. Use of winter tires
is the only way to achieve the maximum ef-
fectiveness of the ABS, ESP, EBB and
4-ETS in winter operation.
For safe handling, ensure that all winter
tires mounted are of the same make and
have the same tread design.
Always observe the speed rating of the
winter tires installed on your vehicle. If the
maximum speed for which your tires are
rated is below the speed rating of your ve-
hicle, you must place a notice to this effect
where it will be seen by the driver. Such no-tices are available from your tire dealer or
from any authorized Mercedes-Benz Light
Truck Center.
Block heater (Canada only)
The engine is equipped with a block heat-
er.
The electrical cable may be installed at
your authorized Mercedes-Benz Center.
Warning!
G
Winter tires with a tread depth under 0.16 in
(4 mm) must be replaced. They are no long-
er suitable for winter operation.
Warning!
G
If you use your spare tire when winter tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may
very well impair turning stability and that
overall driving stability may be reduced.
Adapt your driving style accordingly.
Have the spare tire replaced with a winter
tire at the nearest authorized
Mercedes-Benz Light Truck Center.

229 Operation
Winter driving
Snow chains
Snow chains should only be driven on
snow-covered roads at speeds not to ex-
ceed 30 mph (50 km/h). Remove chains
as soon as possible when driving on roads
without snow. Observe the following guidelines when us-
ing snow chains:


Chains cannot be mounted on all
wheel/tire combinations.


Chains should only be used on all four
wheels. With only two chains available,
they should be mounted on the rear
wheels. Follow the manufacturer’s
mounting instructions.


Use only snow chains that are ap-
proved by Mercedes-Benz. Your autho-
rized Mercedes-Benz Light Truck
Center will be glad to advise you on this
subject.
iWhen driving with snow chains, you
may wish to deactivate the ESP
(page 76) before setting the vehicle
in motion. This will improve the
vehicle’s traction.

238 Practical hintsWhat to do if …
What to do if …Lamps in instrument clusterGeneral information:
If a bulb in the instrument cluster fails to
light up during the bulb self-check when turning the SmartKey in starter switch to
position2, have it checked and replaced if
necessary.Problem
Possible cause
Suggested solution
v
The yellow ESP warning lamp
lights up and remains on while
driving.
You engaged the differential locks. The ABS,
ESP, BAS, EBB and 4-ETS are switched off.

The driving systems will switch on
again after the differential locks have
been disengaged.

Also note the messages in the multi-
function display (
page 246).
The ESP is deactivated. Risk of accident!
Adapt your speed and driving to the prevail-
ing road conditions.

Turn the ESP back on (
page 78).
If the ESP cannot be turned back on, have
the system checked at an authorized
Mercedes-Benz Light Truck Center as
soon as possible.
The ESP is deactivated because of interrupt-
ed power supply. The ABS may still be opera-
tional. The ESP has to be synchronized.

Note the messages in the multifunc-
tion display (
page 246).
The ESP, ABS, BAS, EBB or 4-ETS has detect-
ed a malfunction. All driving systems are
switched off. Risk of accident! Adapt your
speed and driving to the prevailing road con-
ditions.

Note the messages in the multifunc-
tion display (
page 246).

240 Practical hintsWhat to do if …Problem
Possible cause
Suggested solution
-
The yellow ABS malfunction indi-
cator lamp comes on while driv-
ing.
You engaged the differential locks. The ABS,
ESP, BAS, EBB and 4-ETS are switched off.

The driving systems will switch on
again after the differential locks have
been disengaged.
The ABS has detected a malfunction and has
switched off. The ESP, BAS, EBB and 4-ETS
are also switched off (see messages in dis-
play).
If the ABS control unit is malfunctioning, oth-
er systems such as the navigation system or
Rear Park Assist* may also malfunction.
The brake system is still functioning normally
but without the ABS available.

Continue driving with added caution.
Wheels will lock during hard braking
reducing steering capability.

Have the system checked at an autho-
rized Mercedes-Benz Light Truck Cen-
ter as soon as possible.
Failure to follow these instructions in-
creases the risk of an accident.
The ABS has switched off because charging
voltage has fallen below 10 volts. The battery
may not be charged.

Turn off unnecessary electric con-
sumers.
When the battery voltage is above this
value again, the ABS is operational
again.

Note the messages in the multifunc-
tion display (
page 246).

247 Practical hints
What to do if …
On the pages that follow, you will find a
compilation of all the messages that may
appear in the display.
Warning!
G
No messages will be displayed if either the
instrument cluster or the multifunction dis-
play is inoperative. Systems that have a sig-
nificant influence on handling performance
may not be functioning.
Contact your nearest authorized
Mercedes-Benz Light Truck Center.
iTurning the key in starter switch to
position2 causes all lamps as well as
the multifunction display to come on.
Ensure that they are all in working or-
der before starting your journey.
Display
Possible cause
Suggested solution
Category
-
ABS SYSTEM
VISIT WORKSHOP!
The ABS has detected a malfunction
and has switched off. The ESP, BAS,
EBB and 4-ETS are also deactivated.
The brake system is still functioning
normally but without the ABS avail-
able. Wheels will lock during hard
braking, reducing steering capabili-
ty.

Continue driving with added
caution.

Have the system checked at
an authorized Mercedes-Benz
Light Truck Center as soon as
possible.
Failure to follow these instructions
increases the risk of accident.
2