Page 140 of 360
140 Controls in detailAutomatic transmissionEmergency operation (Limp Home Mode)
If vehicle acceleration worsens or the
transmission no longer shifts, the trans-
mission is most likely operating in limp
home (emergency operation) mode. In this
mode, only 2nd gear and reverse gear can
be activated.
Stop the vehicle.
Move selector lever toP.
Turn off the engine.
Wait at least ten seconds before re-
starting.
Restart the engine.
Move selector lever to positionD (for
2nd gear) orR.
Have the transmission checked at an
authorized Mercedes-Benz Light Truck
Center as soon as possible.
Page 160 of 360

160 Controls in detailSliding/pop-up roof
Sliding/pop-up roofOpening and closing the sliding/pop-up roof
1Push back to slide roof open
2Push forward to slide roof closed
3Push up to raise roof at rear
4Pull down to lower roof at rear
Turn the key in the starter switch to
position1 or2.
Opening and closing the sliding/pop-up
roof
To open, close, raise or lower the slid-
ing/pop-up roof, move the switch to re-
sistance point in the required direction.
Release the switch when the roof has
reached the required position.Opening and closing the sliding/pop-up
roof automatically
Move the switch past resistance point
in the direction required and release.
The sliding/pop-up roof opens or clos-
es completely.
Stopping the sliding/pop-up roof
Move the switch in any direction.
If the movement of the sliding/pop-up
roof is blocked during the closing pro-
cedure, the roof will stop and reopen
slightly.
Warning!
G
When closing the sliding/pop-up roof, make
s ur e th at th er e is n o da ng er o f a ny o n e bei ng
harmed by the closing procedure.
The closing procedure of the sliding/pop-up
roof can be immediately reversed by either
moving the switch in any direction,
or pressing button
Œ
on the SmartKey
and holding it.
When leaving the vehicle, always remove the
key from starter switch, and lock your vehi-
cle. Do not leave children unattended in the
vehicle, or with access to an unlocked vehi-
cle. Unsupervised use of vehicle equipment
can cause an accident and/or serious per-
sonal injury.
!To avoid damaging the seals, do not
transport any objects with sharp edges
which can stick out of the slid-
ing/pop-up roof.
The sliding/pop-up roof can be opened
or closed manually should an electrical
malfunction occur (
page 276).
Page 182 of 360

182 Controls in detailUseful features
Turn the key in the starter switch to
position1 or 2.
Flip up cover and insert electrical plug
(cigarette lighter type).
Telephone*
Radio transmitters, such as a portable tele-
phone or a citizens band unit, should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
T h e e x t e r n a l a n t e n n a m u s t b e a p p r o ve d b y
Mercedes-Benz. Please contact an autho-
rized Mercedes-Benz Light Truck Center
for information on the installation of an ap-
proved external antenna. Refer to the radio
transmitter operation instructions regard-
ing use of an external antenna.
iThe electrical outlet can be used to ac-
commodate electrical consumers (e.g.
air pump, auxiliary lamps) up to a max-
imum of 180 W.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his /her primary focus when driving. For
your safety and the safety of others, we rec-
o m m e n d t h a t y o u p u l l o v e r t o a s a f e l o c a t i o n
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road, traf-
fic and weather conditions permit. Some ju-
risdictions prohibit the driver from using a
cellular telephone while driving a vehicle.
Only operate the COMAND (Cockpit Man-
agement and Data System)
1 if road, traffic
and weather conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of approx. 44 feet (ap-
proximately 13.5 m) every second.
1Observe all legal requirements
Page 183 of 360

183 Controls in detail
Useful features
You can take and place telephone calls us-
ing the
í
and
ì
buttons on the
steering wheel. Use the control system for
performing other telephone functions
(
page 132).
See separate instruction manual for infor-
mation on how to operate the telephone.
Tele Aid The Tele Aid system
(Telematic Alarm Identification on
Demand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance and
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press button
æ
and to lower,
press button
ç
.
To activate, press the SOS button, the
Roadside Assistance button
•
or
the Information button
¡
, depend-
ing on the type of response required.
Warning!
G
Some jurisdictions prohibit the driver from
using a cellular telephone while driving a ve-
hicle. Whether or not prohibited by law, for
safety reasons, the driver should not use the
cellular telephone while the vehicle is in mo-
tion.
Stop the vehicle in a safe location before an-
swering or placing a call.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated, the indicator lamp in the
SOS button stays on after turning key
in starter switch to position2 and the
message
TELE AID – NOT ACTIVATED
will be shown in the multifunction dis-
play for approx. 10 seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
Page 189 of 360

189 Controls in detail
Useful features
Upgrade Signals
The Tele Aid system processes calls using
the following priority.
Automatic emergency – First priority
Manual emergency – Second priority
Roadside assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND system operation will
resume.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remains illuminated (in red) at any
time, the Tele Aid system has detected
a fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Light Truck Cen-
ter and have the system checked or
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative, except
Roadside Assistance and Information
calls, which can also be terminated by
pressing button
ì
on the multifunc-
tion steering wheel.
Page 249 of 360
249 Practical hints
What to do if …
Display
Possible cause
Suggested solution
Category
#
BATTERY/ALTERNATOR
VISIT WORKSHOP!
The battery was charged with a bat-
tery charger or jump started.
Have the battery checked at a
service station.
2
The battery is no longer charging.
Possible causes:
alternator malfunctioning
broken poly-V-belt
Stop immediately and check
the poly-V-belt.
If it is broken:
Do not continue to drive. Oth-
erwise the engine will overheat
due to an inoperative water
pump which may result in seri-
ous engine damage not cov-
ered by the Mercedes-Benz
Limited Warranty. Notify an
authorized Mercedes-Benz
Light Truck Center.
If it is intact:
Turn off unnecessary electric
consumers.
Drive immediately to the near-
est authorized Mercedes-Benz
Light Truck Center.
Page 252 of 360

252 Practical hintsWhat to do if …
During severe operating conditions and
stop-and-go city traffic, the coolant tem-
perature may rise close to 248°F (120°C).
Display
Possible cause
Suggested solution
Category
B
COOLANT
STOP, ENGINE OFF!
The coolant is too hot.
Stop the vehicle and turn off
the engine.
Only start the engine again af-
ter the message disappears.
You could otherwise damage
the engine.
1
Warning!
G
Driving when your engine is badly overheat-
ed can cause some fluids which may have
leaked into the engine compartment to
catch fire. You could be seriously burned.
Steam from an overheated engine can cause
serious burns and can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it.
Turn off the engine, get out of the vehicle
and do not stand near the vehicle until it
cools down.
!The engine should not be operated with
the coolant temperature above 248°F
(120°C). Doing so may cause serious
engine damage which is not covered by
the Mercedes-Benz Limited Warranty.
Page 259 of 360

259 Practical hints
What to do if …
Display
Possible cause
Suggested solution
Category
I
AUTOM. LIGHT ON
REMOVE KEY!
You have forgotten to remove the
key.
Remove the key from the
starter switch.
1
REPLACE KEY
VISIT WORKSHOP!
No additional code available for
SmartKey.
Visit an authorized
Mercedes-Benz Light Truck
Center.
2
.
3RD BRAKE LAMP
CHECK LAMP!
The high mounted brake lamp is mal-
functioning. This message will only
appear if all light emitting diodes
have stopped working.
Visit an authorized
Mercedes-Benz Center as
soon as possible.
2
ADD. TURN SIG LAMP, LH
CHECK LAMP!
The left turn signal in the side mirror
is malfunctioning. This message will
only appear if all light emitting
diodes have stopped working.
Have the LEDs replaced as
soon as possible.
2
ADD. TURN SIG LAMP, RH
CHECK LAMP!
The right turn signal in the side mir-
ror is malfunctioning. This message
will only appear if all light emitting
diodes have stopped working.
Have the LEDs replaced as
soon as possible.
2
AUTOM. LIGHT ON
REMOVE KEY!
You have left the key in the starter
switch.
Remove key from the starter
switch.
1