2003 MERCEDES-BENZ E320 SBC S

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it .................................... 14
Symbols ............................................... 15
Operating safety .................................. 16
Proper use of the vehicle ............... 16
Problems with your vehicle .................. 17
Reporting safety defects...................... 18
Reporting safety defects ................ 18
At a glance.......................................... 19
Cockpit ................................................. 20
Instrument cluster ................................ 22
Multifunction steering wheel ................ 24
Center console ..................................... 25
Upper part ...................................... 25
Lower part ...................................... 26
Overhead control panel ........................ 27
Door control panel................................ 28Getting started................................... 29
Unlocking ............................................. 30
Unlocking with the SmartKey.......... 30
Unlocking with KEYLESS-GO* ......... 32
Adjusting .............................................. 34
Seats............................................... 34
Steering wheel ................................ 37
Mirrors ............................................ 38
Driving .................................................. 40
Fastening the seat belts.................. 40
Starting the engine ......................... 43
Switching on headlamps ................. 46
Turn signals and high beam ............ 46
Windshield wipers ........................... 47Problems while driving.................... 48
Parking and locking .............................. 50
Parking brake ................................. 50
Switching off headlamps................. 51
Turning off the engine ..................... 51
Safety and Security........................... 55
Occupant safety ................................... 56
Airbags ........................................... 57
Seat belts ....................................... 61
Children in the vehicle .................... 65
Blocking of rear door window
operation ........................................ 71
Panic alarm .......................................... 72
Activating........................................ 72
Deactivating.................................... 72
Driving safety systems ......................... 73
ABS ................................................. 73
BAS ................................................. 74
ESP ................................................. 75
The SBC brake system .................... 77
Anti-theft systems ................................ 81
Immobilizer ..................................... 81
Anti-theft alarm system .................. 82
Tow-away alarm .............................. 82

73 Safety and Security
Driving safety systems
Driving safety systems
In this section you will find information on
the following driving safety systems:

ABS (A
ntilock B
rake S
ystem)


BAS (B
rake A
ssist S
ystem)


ESP (E
lectronic S
tability P
rogram)


SBC (S
ensotronic B
rake C
ontrol)
ABS
The ABS regulates the brake pressure so
that the wheels do not lock during braking.
This allows you to maintain the ability to
steer your vehicle.
The ABS is functional above a speed of ap-
proximately 5 mph (8 km/h) independent
of road surface conditions.
On slippery road surfaces, the ABS will re-
spond even with light brake pressure.
If the ABS activates during braking, the
ESP warning lamp v in the instrument
cluster dial flashes. Because of the SBC
brake system, you will not feel any pulsa-
tion in the brake pedal.
iIn winter operation, the maximum ef-
fectiveness of the ABS and the ESP is
only achieved with winter tires (M + S
tires), or snow chains as required.
Warning!
G
The following factors increase the risk of ac-
cidents:

Excessive speed, especially in turns


Wet and slippery road surfaces


Following another vehicle too closely
The ABS, BAS, ESP and SBC cannot reduce
this risk.
Always adjust your driving style to the pre-
vailing road and weather conditions.
Warning!
G
Do not pump the brake pedal. Use firm,
steady brake pedal pressure instead. Pump-
ing the brake pedal defeats the purpose of
the ABS and significantly reduces braking
effectiveness.

77 Safety and Security
Driving safety systems
The switch is located on the center con-
sole.
1ESP off/on
Press button1.
The ESP warning lamp v, located in
the instrument cluster comes on.
Some functions of the ESP remain active,
even when the button is in the OFF posi-
tion.
The ESP warning lamp v in the instru-
ment cluster starts to flash at any speed as
soon as the tires lose traction. Switching on the ESP

Press button1.
The ESP warning lamp v in the in-
strument cluster goes out. You are now
again in normal driving mode.
The SBC brake system
The SBC brake system combines a hydrau-
lic brake circuit with electronically con-
trolled brake servo assistance. You have
increased braking safety and improved
braking comfort.
!Avoid spinning of one drive wheel for
an extended period with the ESP
switched off. This may cause serious
damage to the drive train which is not
covered by the Mercedes-Benz Limited
Warranty.Warning!
G
When the ESP warning lamp
v
is
illuminated continuously, the ESP is
switched off.
Adapt your speed and driving to the prevail-
ing road conditions and to the non-operating
status of the ESP.
Warning!
G
Never ignore a brake malfunction indicated
in the speedometer display, for example by
the
;
(USA only) or
3
(Canada only)
indicator lamp. Refer to the "Practical hints"
section (
page 291). Also read and ob-
serve the messages in the instrument clus-
ter display (page 295).

78 Safety and SecurityDriving safety systems
The SBC brake system is automatically ac-
tivated when you:

unlock the vehicle with the key or the
KEYLESS-GO*


open the driver’s or passenger door


turn the key in the starter switch to
position1


in vehicles with KEYLESS-GO*, press
start/stop button on selector lever
once


depress the brake pedal


release the parking brake
Warning!
G
The SBC brake system requires electrical
power to operate.
A malfunction in the vehicle’s power supply
or electrical system may impair brake sys-
tem operation and switch it into its
limp-home (emergency operation) mode. In
such a case, the red brake warning lamp
(page 291) and warning messages in the
instrument cluster (
page 305) light up
while driving. To brake, the driver must then
apply significantly greater brake pedal pres-
sure and depress the pedal much further to
obtain the expected braking effect. If neces-
sary, apply full pressure to the brake pedal.
Brakes are only applied to the front wheels.
Stopping distance is increased!
If there is a malfunction in the SBC brake
system, we recommend that the vehicle be
transported with all wheels off the ground
using flatbed or appropriate wheel lift/dolly
equipment. A tow bar must be used if cir-
cumstances do not permit the use of the
recommended towing methods and the ve-
hicle requires towing with all four wheels on
the ground. Towing the vehicle with all four
wheels on the ground is only permissible
for distances up to 30 miles (50 km) and at
a speed not to exceed 30 mph (50 km/h).
For more information, refer to "Towing the
vehicle" (
page 348).

79 Safety and Security
Driving safety systems
The SBC brake servo assistance switches
off automatically when you:

turn the key in the starter switch to
position0 or remove the key (after ap-
proximately two minutes)


lock the vehicle with the SmartKey
from outside (after approximately
20 seconds)
Note on driving with the SBC


Following extended periods of only mi-
nor loads to your brake system, you
should occasionally apply the brakes
when traveling at high speeds. This im-
proves the grip of the brake pads.
iIf the SBC brake system is activated
when the brake pedal is first de-
pressed, you may feel a reduced pedal
resistance and longer pedal travel than
normal. When releasing the pedal, you
may also feel the brake pedal pulsate
and you may hear a sound which is
caused by the activation of the SBC
pump. This is normal and not an indica-
tion of a malfunction. Pedal travel re-
turns to normal when you release the
brake pedal and the sound soon ceas-
es.
Warning!
G
Have brake pad replacement and other work
on the SBC brake system carried out by
qualified technicians only. Contact your au-
thorized Mercedes-Benz Center for further
information. The SBC brake system must be
deactivated prior to working on the system.
High pressure is intermittently built up in the
system as part of its automatic self-test. In
addition, the system is automatically acti-
vated when the vehicle is unlocked by re-
mote control, when the driver or passenger
door is opened, when the key in the starter
switch is turned to position1, when the
brake pedal is depressed or when the park-
ing brake is released. Failure to deactivate
the system prior to maintenance will cause
brake pistons to extend and brake fluid to
leak, which may result in injuries (contu-
sions and acid burns). Extended brake pis-
tons may also cause injury.
Warning!
G
Be very careful not to endanger other road
users when you apply the brakes.

194 Controls in detailDriving systems
Driving systemsThe following driving systems are ex-
plained on the following pages:

Cruise control


Distronic*


AIRMATIC DC*


Park assist (Parktronic*)
The BAS, ABS, ESP and SBC driving sys-
tems are described in the "Safety and Se-
curity" section (
page 73).
Cruise control
Cruise control automatically maintains the
speed you set for your vehicle.
Use of cruise control is recommended for
driving at a constant speed for extended
periods of time. You can set any speed
over 20 mph (30 km/h).
The cruise control function is operated by
means of the cruise control lever.
The cruise control lever is the uppermost
lever found on the left-hand side of the
steering column (
page 20).
Warning!
G
Cruise control is a convenience system de-
signed to assist the driver during vehicle op-
eration. The driver must always remain
responsible for the vehicle speed and for
safe brake operation.
Only use cruise control if the traffic and
weather conditions make it advisable to
travel at a steady speed.

The use of cruise control can be danger-
ous on winding roads or in heavy traffic
because conditions do not allow safe
driving at a steady speed.


The use of cruise control can be danger-
ous on slippery roads. Rapid changes in
tire traction can result in wheel spin and
loss of control.


Deactivate cruise control when driving
in fog.
The "Resume" function should only be oper-
ated if the driver is fully aware of the previ-
ously set speed and wishes to resume this
particular preset speed.

250 OperationDriving instructionsPower assistance
Brakes
Warning!
G
The brake system requires electrical energy
for operation.
A malfunction in the vehicle’s power supply
or electrical system may impair brake sys-
tem operation and switch it into its
limp-home (emergency operation) mode. In
such a case, the red brake warning lamp
(page 291) and warning messages in the
instrument cluster (
page 303) light up
while driving. To brake, the driver must then
apply significantly greater brake pedal pres-
sure and depress the pedal much further to
obtain the expected braking effect. If neces-
sary, apply full pressure to the brake pedal.
Brakes are only applied to the front wheels.
Stopping distance is increased! If there is a
malfunction in the SBC brake system, we
recommend that the vehicle be transported
with all wheels off the ground using flatbed
or appropriate wheel lift/dolly equipment. A
tow bar must be used if circumstances do
not permit the use of the recommended
towing methods and the vehicle requires
towing with all four wheels on the ground.
Towing the vehicle with all four wheels on
the ground is only permissible for distances
up to 30 miles (50 km) and at a speed not to
exceed 30 mph (50 km/h). For more infor-
mation, refer to "Towing the vehicle"
(page 348). For more information see
SBC brake system (
page 77).
With the engine not running, there is no
power assistance for the steering system. In
this case, it is important to keep in mind that
a considerably higher degree of effort is nec-
essary to steer the vehicle.
Warning!
G
After driving in heavy rain for some time
without applying the brakes or through wa-
ter deep enough to wet brake components,
the first braking action may be somewhat
reduced and increased pedal pressure may
be necessary to obtain expected braking ef-
fect. Be sure to maintain a safe distance
from vehicles in front.
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.

251 Operation
Driving instructions
To help prevent brake disk corrosion after
driving on wet road surfaces (particularly
salted roads), it is advisable to brake the
vehicle with considerable force prior to
parking. The heat generated serves to dry
the brakes.
If your brake system is normally only sub-
jected to moderate loads, you should occa-
sionally test the effectiveness of the
brakes by applying above-normal braking
pressure at higher speeds. This will also
enhance the grip of the brake pads. If the parking brake is released and the
brake warning lamp in the instrument clus-
ter stays on, there is a malfunction in the
SBC brake system (
page 77) or the
brake fluid level in the reservoir is too low.
Brake pad wear or a leak in the system may
be the reason for low brake fluid in the res-
ervoir.
Have the brake system inspected at an au-
thorized Mercedes-Benz Center immedi-
ately.
All checks and service work on the brake
system should be carried out by an autho-
rized Mercedes-Benz Center.
Only install brake pads and brake fluid rec-
ommended by Mercedes-Benz.
After hard braking, it is advisable to drive
on for some time, rather than immediately
parking, so that the air stream will cool
down the brakes faster.
It can also result in the brakes overheating,
thereby significantly reducing their effec-
tiveness. It may not be possible to stop the
vehicle in sufficient time to avoid an acci-
dent.!Be very careful not to endanger other
road users when you apply the brakes.
Refer to the description of the Brake
Assist System (BAS) (
page 74).
Warning!
G
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that
safe braking is substantially impaired. This
could result in an accident.
Be certain to read and observe the warning
notices on brake pad replacement
(page 305).!When driving down long and steep
grades, relieve the load on the brakes
by shifting into a lower gear to use the
engine’s braking power. This helps pre-
vent overheating of the brakes and re-
duces brake pad wear.