2003 MERCEDES-BENZ E320 Flat

104 Controls in detailSeatsFolding rear head restraints back
Make sure the starter switch is in
position1 or2.

Push switch1.
The rear head restraints will fold back-
ward.Placing rear head restraints upright

Pull the rear head restraint forward un-
til it locks into position.
Multicontour seat*
The multicontour seat has a movable seat
cushion and inflatable air cushions built
into the backrest to provide additional lum-
bar and side support.
The seat cushion movement, backrest
cushion height and curvature can be con-
tinuously varied with regulators on the
right side of the seat after turning the
SmartKey in the starter switch to
position2.

218 Controls in detailLoading
Connect snap hook1 of front strap to
eye2 located on center tunnel in front
of rear seat bench.Unloading and folding

Loosen strap, open clasp by pressing
tabs together (arrows).

Unload skis.

Close flap in trunk.

Fold and flatten ski sack lengthwise
and place folded ski sack inside recess
of backrest.

Close ski sack compartment cover.

223 Controls in detail
Loading
Expanding the cargo area*
Removing the rear seat cushions will pro-
vide you with a larger, flat cargo area.
Fold the seat cushions and the back-
rests forward.

Remove the head restraints.
(Raise the seat backrest and fold the
head restraints forward.)
1Release catch

Press head restraint release catch1
and pull the head restraints out of the
guides.

Fold the backrest into the vertical posi-
tion.
1Release lever

Pull seat cushion release lever1 and
remove the seat cushion by pulling it
upward.
!Leave the seat cushion hinge in this po-
sition. The upholstery could be dam-
aged if you fold the hinge back.

238 Controls in detailUseful features
Roadside Assistance button•
Located below the center armrest cover is
the Roadside Assistance button•.
Press and hold the button for more
than 2 seconds.
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
ROADSIDE AS-
SISTANCE – CONNECTING CALL
will ap-
pear in the multifunction display.
When the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established, the audio
system is muted and the message
TELE AID – ROADSIDE ASSISTANCE
CALL ACTIVE
appears in the multifunction
display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as a jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.

250 OperationDriving instructionsPower assistance
Brakes
Warning!
G
The brake system requires electrical energy
for operation.
A malfunction in the vehicle’s power supply
or electrical system may impair brake sys-
tem operation and switch it into its
limp-home (emergency operation) mode. In
such a case, the red brake warning lamp
(page 291) and warning messages in the
instrument cluster (
page 303) light up
while driving. To brake, the driver must then
apply significantly greater brake pedal pres-
sure and depress the pedal much further to
obtain the expected braking effect. If neces-
sary, apply full pressure to the brake pedal.
Brakes are only applied to the front wheels.
Stopping distance is increased! If there is a
malfunction in the SBC brake system, we
recommend that the vehicle be transported
with all wheels off the ground using flatbed
or appropriate wheel lift/dolly equipment. A
tow bar must be used if circumstances do
not permit the use of the recommended
towing methods and the vehicle requires
towing with all four wheels on the ground.
Towing the vehicle with all four wheels on
the ground is only permissible for distances
up to 30 miles (50 km) and at a speed not to
exceed 30 mph (50 km/h). For more infor-
mation, refer to "Towing the vehicle"
(page 348). For more information see
SBC brake system (
page 77).
With the engine not running, there is no
power assistance for the steering system. In
this case, it is important to keep in mind that
a considerably higher degree of effort is nec-
essary to steer the vehicle.
Warning!
G
After driving in heavy rain for some time
without applying the brakes or through wa-
ter deep enough to wet brake components,
the first braking action may be somewhat
reduced and increased pedal pressure may
be necessary to obtain expected braking ef-
fect. Be sure to maintain a safe distance
from vehicles in front.
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.

253 Operation
Driving instructions
The tread wear indicator appears as a solid
band across the tread.
Specified tire pressures must be main-
tained. This applies particularly if the tires
are subjected to high loads (e.g. high
speeds, heavy loads, high ambient temper-
atures).
Aquaplaning
Depending on the depth of the water layer
on the road, aquaplaning may occur, even
at low speeds and with new tires. Reduce
vehicle speed, avoid track grooves in the
road and apply brakes cautiously in the
rain.
Tire traction
The safe speed on a wet, snow covered or
icy road is always lower than on a dry road.
You should pay particular attention to the
condition of the road whenever the outside
temperatures are close to the freezing
point.
Mercedes-Benz recommends M+S rated
radial-ply tires for the winter season for all
four wheels to insure normal balanced
handling characteristics. On packed snow,
they can reduce your stopping distance
compared to summer tires. Stopping dis-
tance, however, is still considerably great-
er than when the road is not covered with
snow or ice. Exercise appropriate caution.
Warning!
G
Do not allow your tires to wear down too far.
As tread depth approaches
1⁄16
in (1.5 mm),
the adhesion properties on a wet road are
sharply reduced.
Depending upon the weather and/or road
surface (conditions), the tire traction varies
widely.
Warning!
G
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
may lose control of the vehicle. Continued
driving with a flat tire or driving at high
speed with a flat tire will cause excessive
heat build-up and possibly a fire.
Warning!
G
If ice has formed on the road, tire traction
will be substantially reduced. Under such
weather conditions, drive, steer and brake
with extreme caution.

260 OperationAt the gas station
Check regularly and before a long trip
1Windshield washer and headlamp
cleaning system
For more information on refilling the
reservoir, see the "Operation" section
(
page 267).
2Brake fluid
More information on brake fluid can be
found in the "Technical data" section
(page 368).
3Coolant level
More information on the coolant level
can be found in the "Operation" section
(page 264).Engine oil level
More information on engine oil can be
found in the "Operation" section
(
page 262).
See also "Opening hood" (
page 261).
Vehicle lighting
Check function and cleanliness. For more
information on replacing light bulbs, see
the "Practical hints" section (page 332).
See also the section on the exterior lamp
switch (
page 112).
Tire inflation pressure
More information on tire inflation pressure
can be found in the "Operation" section
(
page 269).
iUse only premium unleaded gasoline
with a minimum Posted Octane Rating
of 91 (average of 96 RON / 86 MON).
Information on gasoline quality can
normally be found on the fuel pump.
More information on gasoline can be
found in the Factory Approved Service
Products Pamphlet.iLeaving the engine running and the fuel
cap open can cause the ?lamp to
illuminate.

269 Operation
Tires and wheels
Life of tire
The service life of a tire is dependent upon
varying factors including but not limited to:

Driving style


Tire pressure


Distance driven
Direction of rotation
Unidirectional tires offer added advantag-
es, such as better aquaplaning perfor-
mance. To benefit, however, you must
ensure that the tires rotate in the direction
specified.
An arrow on the sidewall indicates the in-
tended direction of tire rotation.Checking tire inflation pressure
Regularly check your tire pressure at inter-
vals of no more than 14 days.
Correct the tire pressure only when tires
are cold.If the tires are warm you should only cor-
rect the tire pressure if it is too low for cur-
rent operating conditions.
A table on the fuel filler flap lists the spec-
ified tire inflation pressures for warm and
cold tires as well as for various operating
conditions.
Warning!
G
Tires and spare tire should be replaced after
six years, independently of the remaining
tread.!Keep unmounted tires in a cool, dry
place with as little exposure to light as
possible. Protect tires from contact
with oil, grease and gasoline.
Warning!
G
If the tire pressure repeatedly drops:

Check the tires for punctures from for-
eign objects


Check to see whether air is leaking from
the valves or from around the rim.
iThe pressures listed for light loads are
minimum values offering high driving
comfort.
Increased inflation pressures listed for
heavier loads may also be used for light
loads. These higher pressures produce
favorable handling characteristics. The
ride of the vehicle, however, will be
somewhat harder. Never exceed the
maximum values or inflate tires below
the minimum values listed in the fuel
filler flap.