Contents
Engine compartment ......................... 237
Hood ............................................ 237
Engine oil ..................................... 238
Transmission fluid level ................ 242
Active Body Control (ABC)
fluid level...................................... 242
Coolant ........................................ 242
Battery ......................................... 243
Windshield washer system and
headlamp cleaning system ........... 244
Tires and wheels ................................ 246
Important guidelines .................... 246
Life of tires ................................... 247
Direction of rotation ..................... 247
Checking tire inflation pressure ... 247
Rotating wheels ........................... 251
Winter driving .................................... 252
Winter tires .................................. 252
Block heater* ............................... 253
Snow chains................................. 253Maintenance....................................... 254
Clearing the service indicator ....... 254
Service term exceeded ................. 254
Calling up the service indicator..... 255
Resetting the service indicator ..... 255
Vehicle care........................................ 256
Cleaning and care of vehicle ......... 256
Practical hints.................................. 263
What to do if …? ................................. 264
Lamps in instrument cluster ......... 264
Lamp in center console................. 269
Messages in the display ................ 270
Where will I find...? ............................. 295
First aid kit .................................... 295
Vehicle jack, vehicle tool kit,
luggage bowl, spare wheel ............ 295
Unlocking/locking in an emergency... 297
Unlocking the vehicle.................... 297
Locking the vehicle ....................... 298
Changing batteries........................ 299
Fuel filler flap ................................ 300Opening/closing in an emergency ..... 301
Sliding/pop-up roof ...................... 301
Replacing bulbs .................................. 302
Bulbs............................................. 302
Replacing bulbs for front lamps .... 304
Replacing bulbs for rear lamps ..... 305
Replacing wiper blades ...................... 307
Removing ...................................... 307
Installing ....................................... 307
Flat tire............................................... 308
Preparing the vehicle .................... 308
Mounting the spare wheel ............ 308
Battery ............................................... 313
Disconnecting the battery ............ 314
Removing the battery ................... 314
Charging and reinstalling
the battery .................................... 314
Reconnecting the battery ............. 315
Jump starting...................................... 316
Towing the vehicle.............................. 318
Installing towing eye bolt .............. 321
77 Safety and Security
Anti-theft systems
Anti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens
a door
the trunk
the hood
The alarm system will also be triggered
when
someone attempts to raise the vehicle
the vehicle is opened with the mechan-
ical keyArming the alarm system
The alarm system is armed after locking
the vehicle with the remote control or
KEYLESS-GO*. The turn signal lamps blink
three times to indicate that the alarm sys-
tem is activated. The indicator lamp in the
central locking switch will blink after ap-
proximately 10 seconds when the alarm
system is completely armed (
page 95).Disarming the alarm system
The alarm system is disarmed when you
unlock your vehicle with the remote con-
trol or KEYLESS-GO*. The turn signal
lamps blink once to indicate that the alarm
system is deactivated.
Canceling the alarm
To cancel the alarm:
With the SmartKey
Insert the key in the starter switch.
or
Press the
Œ
or
‹
button.
With KEYLESS-GO*
Grasp the outside door handle.
or
Press the KEYLESS-GO* start/stop
button.
iIf the alarm stays on for more than
20 seconds, an emergency call is initi-
ated automatically by the Tele Aid sys-
tem provided Tele Aid service was
subscribed to and properly activated,
and that necessary cellular service and
GPS coverage are available.
iIf the turn signal lamps do not blink
three times one of the following ele-
ments may not be properly closed:
a door
the trunk lid
the hood
Close the respective element and lock
the vehicle again.
78 Safety and SecurityAnti-theft systemsTow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.
Arming tow-away alarm
When you lock your vehicle, the tow-away
alarm is automatically armed after about
30 seconds.
When you unlock your vehicle, the
tow-away protection disarms
automatically.Disarming tow-away alarm
To prevent triggering the tow-away alarm
feature, switch off the tow-away alarm be-
fore towing the vehicle, or when parking on
a surface subject to movement, such as a
ferry or auto train.
1Indicator lamp
2Tow-away alarm off switch
The switch is located on the center con-
sole.
Turn off the ignition and remove the
key.
Press switch2.
Indicator lamp1 in the switch lights up
briefly.
Exit vehicle and lock your vehicle with
the key or (vehicles with KEY-
LESS-GO*) the lock button at each
door handle.
The tow-away alarm remains disarmed un-
til you lock your vehicle again.
iThe tow-away protection alarm is trig-
gered, for example, if the vehicle is lift-
ed on one side.
If the alarm stays on for more than
20 seconds, an emergency call is initi-
ated automatically by the Tele Aid sys-
tem provided Tele Aid service was
subscribed to and properly activated,
and that necessary cellular service and
GPS coverage are available.
iYou cannot disarm the tow-away alarm
if the ignition is turned on.
212 Controls in detailUseful featuresThe Tele Aid system is available if:
It has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time
The relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
terInitiating an emergency call manually
1SOS button
Briefly press on the cover of the emer-
gency call button with the
inscriptionSOS above the inside rear
view mirror.
The cover will open.
Press SOS button1 briefly.
The indicator lamp in SOS button1 will
flash until the emergency call is con-
cluded.
Wait for a voice connection to the Re-
sponse Center.
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.
Warning!
G
If the indicator lamp in the SOS button is il-
luminated continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
EMERGENCY CALL –
CALL FAILED appears in the multifunction
display for approx. 10 seconds.
Should this occur, assistance must be sum-
moned by other means.
215 Controls in detail
Useful features
Upgrade Signals
The Tele Aid system processes calls using
the following priority:
Automatic emergency – First priority
Manual emergency – Second priority
Roadside Assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND system operation will
resume. See System self-check (
page 210)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button
¡
is illuminated continuous-
ly and no voice connection to the Re-
sponse Center has been established,
then the Tele Aid system could not ini-
tiate an Information call (e.g. the rele-
vant cellular phone network is not
available). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the
ì
button on the multifunc-
tion steering wheel.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Center and have
the system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.
216 Controls in detailUseful features
Remote door unlock
In the event that you have locked your ve-
hicle unintentionally (e.g. key inside vehi-
cle), and the reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and press
the trunk lock for a minimum of
20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your Acquaintance Call.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the correspond-
ing button flashes until the call is con-
cluded. Calls can only be terminated by
a Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing button
ì
on the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If it is necessary for you to
use this phone, then the vehicle must
be at a standstill. Disconnect the coiled
cord and place the call. The COMAND
navigation system (if engaged) will con-
tinue to run. The display in the instru-
ment cluster is available for use and
spoken commands are only available
by pressing the RPT button on the CO-
MAND unit. A pop-up window will ap-
pear in the COMAND display to
indicate that a Tele Aid call is in
progress.
217 Controls in detail
Useful features
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen vehicle tracking services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.
Give this number to the Mercedes-Benz
Response Center along with the pass-
word which was issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
objects.
1Indicator lamp
2, 3, 4Signal transmitter key
5Hand-held remote control trans-
mitter (not part of vehicle equip-
ment)
iThe remote door unlocking feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk button was pressed for
more than 20 seconds before door un-
lock authorization was received by the
Response Center, you must wait
15 minutes before pressing the trunk
lock again.
231 Operation
Driving instructions
For more information on winter driving
(page 252).
Standing water
Passenger compartmentDriving abroad
Abroad, there is a widely-spread
Mercedes-Benz service network at your
disposal. If you plan to drive into areas
which are not listed in the index of your
Mercedes-Benz Center directory, you
should request pertinent information from
your authorized Mercedes-Benz Center.
Warning!
G
If the vehicle becomes stuck in snow, make
sure that snow is kept clear of the exhaust
pipe and from around the vehicle with the
engine running. Otherwise, deadly carbon
monoxide (CO) gases may enter vehicle in-
terior resulting in unconsciousness and
death.
To assure sufficient fresh air ventilation,
open a window slightly on the side of the ve-
hicle not facing the wind.Warning!
G
The outside temperature indicator is not de-
signed to serve as an ice-warning device and
is therefore unsuitable for that purpose. In-
dicated temperatures just above the freez-
ing point do not guarantee that the road
surface is free of ice.
!Do not drive through flooded areas or
water of unknown depth.
If you must drive through standing wa-
ter, drive slowly to prevent water from
entering the passenger compartment
or the engine compartment. Water in
these areas could cause damage to
electrical components or wiring of the
engine or transmission, or could result
in water being ingested by the engine
through the air intake causing severe
internal engine damage. Any such dam-
age is not covered by the
Mercedes-Benz Limited Warranty.
Warning!
G
Always fasten items being carried as secure-
ly as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
The trunk is the preferred place to carry ob-
jects.