30 Getting startedUnlockingThe“Getting started” section provides an
overview of the vehicle’s most basic func-
tions. First-time Mercedes-Benz owners
should pay special attention to the infor-
mation given here.
If you are already familiar with the basic
functions described here, the “Controls in
detail” section will help you with further in-
formation. The corresponding page refer-
ences are at the end of each segment.
UnlockingUnlocking with the SmartKey
Your vehicle comes equipped with two
SmartKeys with integrated remote con-
trols and removable mechanical key.
The locking tabs for the mechanical key
portion of the two keys are a different color
to help distinguish each key unit. SmartKey with remote control 1‹
Lock button
2
Š
Unlock button for trunk lid
3
Œ
Unlock button
4
Â
Panic button (
page 70)
Press unlock button
Œ
on the key.
All turn signal lamps blink once. The
locking knobs in the doors move up.
Get in the vehicle and insert the key in
the starter switch.iOpening a door causes the windows on
that side of the car to open slightly.
They will return to the up position when
the door is closed.
32 Getting startedUnlockingUnlocking with KEYLESS-GO*
Vehicles with KEYLESS-GO*: in addition to
the two SmartKeys with remote controls
and removable mechanical key, your vehi-
cle comes equipped with two KEY-
LESS-GO* cards.
The function of the SmartKey overrules the
KEYLESS-GO function.If you have the KEYLESS-GO function, your
vehicle checks whether the KEYLESS-GO
card is valid when you grasp the door han-
dle. If your KEYLESS-GO card is valid, the
doors will unlock, and you can open them.
Grasp the door handle.
All turn signal lamps blink once. The
locking knobs on the doors move up.
Pressing the KEYLESS-GO start/stop but-
ton on the selector lever corresponds to
turning the key to the various starter
switch positions.
iTo unlock the vehicle, the KEYLESS-GO
card must be outside the vehicle, no
further than approx. 3 feet (1 meter)
away from the door.
Warning!
G
When leaving the vehicle, always take the
key and the KEYLESS-GO card with you, and
lock the vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. Unsupervised use of vehi-
cle equipment may cause an accident
and/or serious personal injury.
77 Safety and Security
Anti-theft systems
Anti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens
a door
the trunk
the hood
The alarm system will also be triggered
when
someone attempts to raise the vehicle
the vehicle is opened with the mechan-
ical keyArming the alarm system
The alarm system is armed after locking
the vehicle with the remote control or
KEYLESS-GO*. The turn signal lamps blink
three times to indicate that the alarm sys-
tem is activated. The indicator lamp in the
central locking switch will blink after ap-
proximately 10 seconds when the alarm
system is completely armed (
page 95).Disarming the alarm system
The alarm system is disarmed when you
unlock your vehicle with the remote con-
trol or KEYLESS-GO*. The turn signal
lamps blink once to indicate that the alarm
system is deactivated.
Canceling the alarm
To cancel the alarm:
With the SmartKey
Insert the key in the starter switch.
or
Press the
Œ
or
‹
button.
With KEYLESS-GO*
Grasp the outside door handle.
or
Press the KEYLESS-GO* start/stop
button.
iIf the alarm stays on for more than
20 seconds, an emergency call is initi-
ated automatically by the Tele Aid sys-
tem provided Tele Aid service was
subscribed to and properly activated,
and that necessary cellular service and
GPS coverage are available.
iIf the turn signal lamps do not blink
three times one of the following ele-
ments may not be properly closed:
a door
the trunk lid
the hood
Close the respective element and lock
the vehicle again.
80 Controls in detailLocking and unlockingIn the “Controls in detail” section you will
find detailed information on how to oper-
ate the equipment installed on your vehi-
cle. If you are already familiar with the
basic functions of your vehicle, this section
will be of particular interest to you.
To quickly familiarize yourself with the ba-
sic functions of the vehicle, refer to the
“Getting started” section of this manual.
The corresponding page numbers are giv-
en at the beginning of each segment.
Locking and unlockingInformation on locking and unlocking can
be found in the “Getting started” section
on (
page 30) and (
page 49).
SmartKey
Your vehicle comes supplied with two
SmartKeys with remote controls and a re-
movable mechanical key. The locking tabs
for the mechanical key portion of the two
SmartKeys are a different color to help dis-
tinguish each SmartKey unit.
The SmartKey provides an extended oper-
ating range. To prevent theft, however, it is
advisable to only unlock the vehicle when
you are in close proximity to it.
The SmartKey centrally locks and unlocks:
the doors
the trunk
the fuel filler flap
SmartKey with remote controls1‹
Lock button
2
Š
Unlock button for trunk lid
3 Mechanical key locking tab
4
Œ
Unlock button
5Battery check lamp
6
Â
Panic button (
page 70)
iYou can also open and close the power
windows (
page 171) and sliding /
pop-up roof using the SmartKey
(
page 174).
88 Controls in detailLocking and unlocking
Opening the trunk lid from the inside
You can open the trunk from the inside if
the vehicle is stationary.
A minimum height clearance of 6.1 ft
(1.90 m) is required to open the trunk lid.
The switch is located on the driver’s door.
1Indicator lamp
2Remote trunk lid release switch
Pull remote trunk lid release switch2.
The trunk opens. The indicator lamp1
comes on. It remains lit until you close
the trunk again.
The trunk can also be opened from the in-
side in an emergency, see “Trunk lid emer-
gency release” (
page 89).
iIf the vehicle has previously been
locked from the outside with the
SmartKey, opening a door from the in-
side will trigger the anti-theft alarm sys-
tem.
To cancel the alarm, do one of the fol-
lowing:
Press button
Œ
or
‹
on the
SmartKey.
Insert the SmartKey in the starter
switch.
iIf you open a door, the side windows on
that side of the vehicle will lower slight-
ly. The windows close again when you
close the door.
!The trunk lid swings open automatical-
ly. Always make sure that there is suffi-
cient overhead clearance.
95 Controls in detail
Locking and unlocking
Locking and unlocking from the inside
You can lock or unlock the doors and the
trunk from inside using the central locking
switch. This can be useful, for example, if
you want to lock the vehicle before starting
to drive.
The fuel filler flap cannot be locked or un-
locked with the central locking switch.The switches are located in the center con-
sole.
Central locking / unlocking switches1Central locking switch
2Central unlocking switch
Locking
Press central locking switch 1.
If both doors are closed, the vehicle
locks.
Unlocking
Press central unlocking switch 2.
The vehicle unlocks.
Warning!
G
When leaving the vehicle, always remove the
key from the starter switch, take the
KEYLESS-GO* card with you and lock the ve-
hicle. Do not leave children unattended in
the vehicle, or with access to an unlocked
vehicle. Unsupervised use of vehicle equip-
ment may cause an accident and/or serious
personal injury.
iYou can open a locked door from the
inside. Open door only when conditions
are safe to do so.
If the vehicle was previously centrally
locked with the SmartKey or the
KEYLESS-GO* card it will not unlock
using the central locking switch.
If the vehicle was previously locked
with the central locking switch:
While in the global remote control
mode, the complete vehicle is un-
locked when a door is opened from
the inside.
While in the selective remote con-
trol mode, only the door opened
from inside is unlocked.
210 Controls in detailUseful featuresThe Tele Aid system
(Telematic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three types
of response:
Automatic and manual emergency
Roadside Assistance and
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted using the volume control on
the multifunction steering wheel. To raise,
press button
æ
and to lower, press
button
ç
.
To activate, press the SOS button, the
Roadside Assistance button
•
or
the Information button
¡
, depend-
ing on the type of response required.Shortly after the completion of your Ac-
quaintance Call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
( U S A o n l y ) , y o u w i l l h a v e a c c e s s t o a c c o u n t
information, remote door unlock, profile
and more.System self-check
Initially, after turning the key in starter
switch to position2, malfunctions are de-
tected and indicated (the indicator lamps
in the SOS button, the Roadside Assis-
tance button
•
and the Information
button
¡
stay on longer than
10 seconds or do not come on). The mes-
sage
TELE AID – VISIT WORKSHOP!
ap-
pears for approx. 10 seconds in the
multifunction display.
iThe SOS button is located above the in-
terior rear view mirror.
The Roadside Assistance button
•
and the Information button
¡
are
located below the center armrest cov-
er.
!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
213 Controls in detail
Useful features
Close cover1 after the emergency call
is concluded.Roadside Assistance button
•
Located below the center armrest cover is
the Roadside Assistance button
•
.
Press and hold the button (for longer
than 2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
ROADSIDE AS-
SISTANCE – CONNECTING CALL
will ap-
pear in the multifunction display.
When the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL CONNECTED
appears in the multifunction display.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and / or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and real
time vehicle data.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.