Page 172 of 384

172 Controls in detailPower windowsClosing the side windows and sliding /
pop-up roof with KEYLESS-GO*
Press and hold lock button at door
(page 52) until the side windows and
the sliding / pop-up roof are closed.
Synchronizing power windows
The power windows must be resynchro-
nized each time after the battery has been
disconnected:
Push the power window switches until
the side windows are closed and hold
the switches for approximately one
second.
Warning!
G
When closing the windows and the sliding /
pop-up roof, make sure that there is no dan-
ger of anyone being harmed by the closing
procedure.
The windows will not automatically re-open
if blocked during convenience closing.
If potential danger exists, proceed as fol-
lows:
SmartKey
Release the
‹
button.
Press and hold the
Œ
button until
the windows and the sliding / pop-up
roof open again.
KEYLESS-GO*
Release the lock button.
Pull on the door handle and hold firmly.
The side windows and the
sliding / pop-up roof will open for as long
as the door handle is held but the door
not opened.
Page 175 of 384

175 Controls in detail
Sliding / pop-up roof
Opening (Summer opening feature)
Press and hold button
Œ
after un-
locking the vehicle.
The windows and sliding / pop-up roof
begin to open after approximately one
second.
Release the
‹
button to stop proce-
dure.
Closing (Convenience feature)
Press and hold button
‹
after lock-
ing the vehicle.
The windows and sliding / pop-up roof
begin to close after approximately one
second.
Release the
‹
button to stop proce-
dure.
Make sure that all side windows and the
sliding / pop-up roof are properly closed
before leaving the vehicle.Closing the side windows and sliding /
pop-up roof with KEYLESS-GO*
(Convenience feature)
Press and hold lock button at door
(page 52) until the side windows and
the sliding / pop-up roof are closed.
Synchronizing the sliding / pop-up roof
The power sliding / pop-up roof must be re-
synchronized each time after:
the battery has been disconnected
the sliding / pop-up roof has been
closed manually
the sliding / pop-up roof does not open
smoothly
a malfunction
Press the switch in direction1
(page 173).
Wait until the sliding / pop-up roof is
raised and hold the switch down for
approx. one second.
Warning!
G
When closing the windows and the sliding /
pop-up roof, make sure that there is no dan-
ger of anyone being harmed by the closing
procedure.
If potential danger exists, proceed as fol-
lows:
Release the lock button.
Pull on the door handle and hold firmly.
The side windows and the
sliding / pop-up roof will open for as long
as the door handle is held but the door
not opened.
Page 210 of 384

210 Controls in detailUseful featuresThe Tele Aid system
(Telematic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three types
of response:
Automatic and manual emergency
Roadside Assistance and
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted using the volume control on
the multifunction steering wheel. To raise,
press button
æ
and to lower, press
button
ç
.
To activate, press the SOS button, the
Roadside Assistance button
•
or
the Information button
¡
, depend-
ing on the type of response required.Shortly after the completion of your Ac-
quaintance Call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
( U S A o n l y ) , y o u w i l l h a v e a c c e s s t o a c c o u n t
information, remote door unlock, profile
and more.System self-check
Initially, after turning the key in starter
switch to position2, malfunctions are de-
tected and indicated (the indicator lamps
in the SOS button, the Roadside Assis-
tance button
•
and the Information
button
¡
stay on longer than
10 seconds or do not come on). The mes-
sage
TELE AID – VISIT WORKSHOP!
ap-
pears for approx. 10 seconds in the
multifunction display.
iThe SOS button is located above the in-
terior rear view mirror.
The Roadside Assistance button
•
and the Information button
¡
are
located below the center armrest cov-
er.
!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
Page 276 of 384

276 Practical hintsWhat to do if …?Display
Possible cause
Possible solution
F
CHIP CARD
CHECK BATTERY
KEYLESS-GO*card batteries are dis-
charged.
Change the batteries (
page 299).
CHIP CARD
NOT RECOGNIZED!
KEYLESS-GO*card is not recognized while
the engine is running because
the card is not in the vehicle
there is strong radio-frequency interfer-
ence
Stop the vehicle as soon as it is safe
to do so.
Search for the card.
Otherwise the vehicle cannot be central-
ly locked nor can the engine be started
again after it has been stopped.
KEYLESS-GO*card is momentarily not rec-
ognized.
Change the position of the card in
the vehicle.
Operate the vehicle with the key in
the starter switch if necessary.
CHIP CARD
DETECTED IN VEHICLE
KEYLESS-GO*card left in the vehicle was
recognized while locking the vehicle from
the outside.
Take the card out of the vehicle.
CHIP CARD
VISIT WORKSHOP!
The KEYLESS-GO* system is malfunction-
ing.
Visit an authorized Mercedes-Benz
Center as soon as possible.
Page 299 of 384

299 Practical hints
Unlocking/locking in an emergency
Changing batteries
If the batteries in the SmartKey or the KEY-
LESS-GO* card are discharged, the vehicle
can no longer be locked or unlocked. It is
recommended to have the batteries re-
placed at an authorized Mercedes-Benz
Center.
Batteries contain materials that can harm
the environment if disposed of improperly.
Recycling of batteries is the preferred
method of disposal. Many states require
sellers of batteries to accept old batteries
for recycling.SmartKey
1Mechanical key
2Battery compartment
Replacement batteries: Lithium, type
CR 2025 or equivalent.
Remove mechanical key1
(page 297).
Insert the mechanical key1 in side
opening and push gray slide2.
The battery compartment is unlatched.
Pull the battery compartment out of the
key housing in direction of arrow.
Remove the batteries.
3Battery
4Contact spring
Using a lint-free cloth, insert new
batteries3 under the contact spring4
with the plus (+) side facing up.
Return battery compartment into hous-
ing until it locks into place.
Warning!
G
Keep the batteries out of reach of children.
If a battery is swallowed, seek medical help
immediately.
iWhen changing batteries, always re-
place both batteries.
The required replacement batteries are
available at any Mercedes-Benz
Center.
Page 300 of 384
300 Practical hintsUnlocking/locking in an emergencyKEYLESS-GO* card
1Battery cover
Replacement batteries: Lithium, type
CR 2025 or equivalent.
Pry open cover 1 (e.g. by using a nar-
row blade screw driver).
Remove the batteries.
Install new batteries as indicated by
the “+” and “–” markings in the KEY-
LESS-GO card.
Replace battery cover 1.
Fuel filler flap
In an emergency, the fuel filler flap can
only be opened from the trunk. The release
knob is located on the right-hand side in
the trunk.
1Release knob
Open the trunk with the mechanical
key (
page 298).
Remove the battery cover and the trim
inside the trunk on the right-hand side.
Pull release knob 1 (arrow) flap.
The fuel filler flap can be opened.
Page 313 of 384

313 Practical hints
Battery
Battery
Warning!
G
Failure to follow these instructions can re-
sult in severe injury or death.
Never lean over batteries while connecting,
you might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking etc.
!Never loosen or detach battery termi-
nal clamps while the engine is running
or the key is in the starter switch. Oth-
erwise the alternator and other elec-
tronic components could be severely
damaged.
Have the battery checked regularly by
an authorized Mercedes-Benz Center.
Refer to Service Booklet for mainte-
nance intervals or contact your autho-
rized Mercedes-Benz Center for further
information.Warning!
G
Do not place metal objects on the battery as
this could result in a short circuit.
Use leak-proof battery only to avoid the risk
of acid burns in the event of an accident.
Warning!
G
With a disconnected battery
y o u w i l l n o l o n g e r b e a b l e t o t u r n t h e k e y
in the starter switch and pressing the
KEYLESS-GO* start/stop button on the
selector lever will have no effect
the selector lever will remain locked in
positionP
Page 320 of 384

320 Practical hintsTowing the vehicle
iTo signal turns while being towed with
the hazard warning flasher in use, turn
key in starter switch to position2 and
activate the combination switch for the
left or right turn signal in the usual
manner – only the selected turn signal
will operate.
Upon canceling the turn signal, the haz-
ard warning flasher will operate again.
!When towing the vehicle with all wheels
on the ground, please note the follow-
ing:
With the automatic central locking acti-
vated and the key in starter switch
position2, or KEYLESS-GO* start/stop
button in position2, the vehicle doors
lock if the left front wheel as well as the
right rear wheel are turning at vehicle
speeds of approx. 9 mph (15 km / h) or
more.
Switch off the tow-away alarm
(page 78).
To prevent the vehicle door locks from
locking, deactivate the automatic cen-
tral locking (
page 139).
Towing of the vehicle should only be
done using the properly installed tow-
ing eye bolt. Never attach tow cable,
tow rope or tow rod to the vehicle chas-
sis, frame or suspension parts.
iThe selector lever will remain locked in
positionP and the key will not turn in
the starter switch if the battery is dis-
connected or discharged. See notes on
the battery (
page 313) or on jump
starting (
page 316).