14 IntroductionWhere to find it
Where to find itThis Operator’s Manual is designed to pro-
vide comprehensive support information
for you, the vehicle operator. Each section
has its own reference color so you can find
information quickly.At a glance
Here you will find an overview of all the
controls that can be operated from the
driver’s seat.Getting started
Here you will find all the information you
need for your first drive. You should read
this section first if this is your first
Mercedes-Benz vehicle or if you are rent-
ing or borrowing this vehicle.Safety and Security
H e r e y o u w i l l f i n d d e s c r i p t i o n s o f t h e s a f e t y
features of your vehicle.
Controls in detail
Here you will find detailed information
about the equipment installed in your vehi-
cle. This section expands on the “Getting
started” section and also describes techni-
cal innovations. If you are already familiar
with the basic functions of your vehicle,
this section will be of particular interest to
you.Operation
Here you will find all the information you
need for the proper operation of your vehi-
cle.Practical hints
This section provides fast assistance for
dealing with problems you may encounter.
Technical data
All important technical data for your vehi-
cle can be found in this section.Indexes
The glossary provides explanations of the
most important technical terms.
The table of contents and the index are de-
signed to help you find information quickly
and easily.
The following publications are part of your
vehicle documentation:
this Operator’s Manual
the Service Booklet
Separate operating instructions will be
provided as required depending on the
equipment options installed in your vehi-
cle.
77 Safety and Security
Anti-theft systems
Anti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens
a door
the trunk
the hood
The alarm system will also be triggered
when
someone attempts to raise the vehicle
the vehicle is opened with the mechan-
ical keyArming the alarm system
The alarm system is armed after locking
the vehicle with the remote control or
KEYLESS-GO*. The turn signal lamps blink
three times to indicate that the alarm sys-
tem is activated. The indicator lamp in the
central locking switch will blink after ap-
proximately 10 seconds when the alarm
system is completely armed (
page 95).Disarming the alarm system
The alarm system is disarmed when you
unlock your vehicle with the remote con-
trol or KEYLESS-GO*. The turn signal
lamps blink once to indicate that the alarm
system is deactivated.
Canceling the alarm
To cancel the alarm:
With the SmartKey
Insert the key in the starter switch.
or
Press the
Œ
or
‹
button.
With KEYLESS-GO*
Grasp the outside door handle.
or
Press the KEYLESS-GO* start/stop
button.
iIf the alarm stays on for more than
20 seconds, an emergency call is initi-
ated automatically by the Tele Aid sys-
tem provided Tele Aid service was
subscribed to and properly activated,
and that necessary cellular service and
GPS coverage are available.
iIf the turn signal lamps do not blink
three times one of the following ele-
ments may not be properly closed:
a door
the trunk lid
the hood
Close the respective element and lock
the vehicle again.
78 Safety and SecurityAnti-theft systemsTow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.
Arming tow-away alarm
When you lock your vehicle, the tow-away
alarm is automatically armed after about
30 seconds.
When you unlock your vehicle, the
tow-away protection disarms
automatically.Disarming tow-away alarm
To prevent triggering the tow-away alarm
feature, switch off the tow-away alarm be-
fore towing the vehicle, or when parking on
a surface subject to movement, such as a
ferry or auto train.
1Indicator lamp
2Tow-away alarm off switch
The switch is located on the center con-
sole.
Turn off the ignition and remove the
key.
Press switch2.
Indicator lamp1 in the switch lights up
briefly.
Exit vehicle and lock your vehicle with
the key or (vehicles with KEY-
LESS-GO*) the lock button at each
door handle.
The tow-away alarm remains disarmed un-
til you lock your vehicle again.
iThe tow-away protection alarm is trig-
gered, for example, if the vehicle is lift-
ed on one side.
If the alarm stays on for more than
20 seconds, an emergency call is initi-
ated automatically by the Tele Aid sys-
tem provided Tele Aid service was
subscribed to and properly activated,
and that necessary cellular service and
GPS coverage are available.
iYou cannot disarm the tow-away alarm
if the ignition is turned on.
117 Controls in detail
Control system
Control system
The control system is activated as soon as
the key in the starter switch is turned to
position1. The control system enables you
to
call up information about your vehicle
change vehicle settings
For example, you can use the control sys-
tem to find out when your vehicle is next
due for service, to set the language for
messages in the instrument cluster dis-
play, and much more.
The control system relays information to
the multifunction display.
Multifunction display
1Trip odometer
2Main odometer
iThe displays for the audio systems (ra-
dio, CD player) will appear in English,
regardless of the language selected.
Warning!
G
A driver’s attention to the road and traffic
conditions must always be his / her primary
focus when driving.
For your safety and the safety of others, se-
lecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions per-
mit it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 13.5 m) every second.
124 Controls in detailControl systemClean CDs from time to time with a com-
mercially available cleaning cloth. No sol-
vents, anti-static sprays, etc. should be
used for cleaning. Replace the CD in its
case after use. Protect CDs from heat and
direct sunlight.
Only use CDs, which bear the label shown
and that conform to the compact disc dig-
ital audio standard (IEC 60908).
Use of CDs which do not meet this stan-
dard may cause damage to the CD chang-
er. Do not play single-CDs (80 mm) with an
adapter.
For information operating the CD changer
refer to the separate COMAND operating
instructions.Operational readiness of CD changer
If a CD changer has been installed in the
system, it can be operated from the CO-
MAND system key pad located in the cen-
ter dashboard. A loaded magazine must be
installed for CD playing.
Loading / unloading the CD magazine
The CD changer is located behind the cov-
er on the left hand side in the trunk.
Remove the CD changer cover.
Slide the CD changer door to the right
and press the eject button
3
.
The magazine is ejected.
1CD
2CD changer
3CD tray
4CD magazine
Remove the magazine and completely
pull out the CD tray.
Place the CD in the recess of the tray,
label side up.
Push the tray into the magazine in the
direction shown by the arrow.
Warning!
G
The CD changer is a Class 1 laser product.
There is a danger of invisible laser radiation
if the cover is opened or damaged.
Do not remove the cover. The CD changer
does not contain any parts which can be ser-
viced by the user. For safety reasons, have
any service work which may be necessary
performed only by qualified personnel.
125 Controls in detail
Control system
Push the magazine into the CD changer
in the direction shown by the arrow and
close the CD changer door.
TEL menu*
You can use the functions in the
TEL
menu
to operate your telephone, provided it is
connected to a hands-free system and
switched on.
Switch on the telephone and COMAND.
Press button
ÿ
or
è
on the
steering wheel repeatedly until you see
the
TEL
menu in the display.
Which messages will appear in the display
field depends on whether your telephone is
switched on or off:
If the telephone is off, the message in
the multifunction display is:
TEL OFF
.
If the telephone is on:
The telephone will then search for a
network. During this time the display
reads
NO SERVICE
.
As soon as the telephone has found a
network,
READY
is indicated in the dis-
play.
The standby message indicates that your
telephone is ready for use and you can op-
erate it using the control system.
iCDs which have been inserted improp-
erly or are unreadable will not be
played.Warning!
G
A driver’s attention to the road and traffic
conditions must always be his / her primary
focus when driving. For your safety and the
safety of others, we recommend that you
pull over to a safe location and stop before
making or taking a telephone call. If you
choose to use the telephone while driving,
please use the hands-free device and only
use the telephone when weather, road and
traffic conditions permit.
Some jurisdictions prohibit the driver from
using a cellular telephone while driving a ve-
hicle.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of approximately
44 feet (approximately 13.5 m) every sec-
ond.
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and / or
personal injury.
212 Controls in detailUseful featuresThe Tele Aid system is available if:
It has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time
The relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
terInitiating an emergency call manually
1SOS button
Briefly press on the cover of the emer-
gency call button with the
inscriptionSOS above the inside rear
view mirror.
The cover will open.
Press SOS button1 briefly.
The indicator lamp in SOS button1 will
flash until the emergency call is con-
cluded.
Wait for a voice connection to the Re-
sponse Center.
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.
Warning!
G
If the indicator lamp in the SOS button is il-
luminated continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
EMERGENCY CALL –
CALL FAILED appears in the multifunction
display for approx. 10 seconds.
Should this occur, assistance must be sum-
moned by other means.
213 Controls in detail
Useful features
Close cover1 after the emergency call
is concluded.Roadside Assistance button
•
Located below the center armrest cover is
the Roadside Assistance button
•
.
Press and hold the button (for longer
than 2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
ROADSIDE AS-
SISTANCE – CONNECTING CALL
will ap-
pear in the multifunction display.
When the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL CONNECTED
appears in the multifunction display.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and / or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and real
time vehicle data.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.