2003 MERCEDES-BENZ C320 4MATIC WAGON tow

214 Controls in detailUseful featuressystem mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.Information button
¡
Located below the center armrest cover is
the Information button
¡
.

Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
iThe indicator lamp in the Roadside As-
sistance button
•
remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the key in the starter switch to
position2 (together with the SOS but-
ton and the Information button
¡
).
See system self-check (
page 211)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Roadside
Assistance button
•
is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
ROADSIDE ASSISTANCE –
CALL FAILED
appears in the multifunc-
tion display.
Roadside Assistance calls can be ter-
minated using the
ì
button on the
multifunction steering wheel.
S203 MY03_A.book Page 214 Tuesday, January 28, 2003 2:22 PM

225 Operation
Driving instructions
After hard braking, it is advisable to drive
on for some time, rather than immediately
parking, so that the air stream will cool
down the brakes faster.Driving off
Apply the brakes to test them briefly after
driving off. Perform this procedure only
when the road is clear of other traffic.
Warm up the engine smoothly. Do not
place full load on the engine until the oper-
ating temperature has been reached.When starting off on a slippery surface, do
not allow one drive wheel to spin for an ex-
tended period with the ESP switched off.
Doing so may cause serious damage to the
drivetrain which is not covered by the
Mercedes-Benz Limited Warranty.
Parking
!When driving down long and steep
grades, relieve the load on the brakes
by shifting into a lower gear to use the
engine’s braking power. This helps pre-
vent overheating of the brakes and re-
duces brake pad wear.
!Simultaneously depressing the acceler-
ator pedal and applying the brake re-
duces engine performance and causes
premature brake and drivetrain wear.!Set the parking brake whenever park-
ing or leaving the vehicle. In addition,
move selector lever to positionP (man-
ual transmission: first or reverse gear).
In addition, when parking on hills, turn
front wheel towards the road curb.
Warning!
G
Do not park this vehicle in areas where com-
bustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.
To reduce the risk of personal injury as a re-
sult of vehicle movement, before
turning off
the engine and leaving the vehicle always:


Keep right foot on brake pedal.


Firmly depress parking brake pedal.


Move the selector lever to positionP
(manual transmission: first or reverse
gear).


Slowly release brake pedal.


When parked on an incline, turn front
wheels towards the road curb.


Turn the key to starter switch position0
and remove.


Take the key and lock vehicle when leav-
ing.
S203 MY03_A.book Page 225 Tuesday, January 28, 2003 2:22 PM

226 OperationDriving instructionsTires
Tread wear indicators (TWI) are required by
law. These indicators are located in six
places on the tread circumference and be-
come visible at a tread depth of approxi-
mately
1/16
in (1.5 mm), at which point
the tire is considered worn and should be
replaced.The tread wear indicator appears as a solid
band across the tread.
Specified tire pressures must be main-
tained. This applies particularly if the tires
are subjected to high loads (e.g. high
speeds, heavy loads, high ambient temper-
atures).
Hydroplaning
Depending on the depth of the water layer
on the road, hydroplaning may occur, even
at low speeds and with new tires. Reduce
vehicle speed, avoid track grooves in the
road and apply brakes cautiously in the
rain.
Warning!
G
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possi-
ble damage to your vehicle has occurred,
you should turn on the hazard warning flash-
ers, carefully slow down, and drive with cau-
ti o n to a n a r ea wh ic h i s a s a fe dis t an c e f ro m
the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have it towed to the nearest
Mercedes-Benz Center or tire dealer for re-
pairs.
Warning!
G
Do not allow your tires to wear down too far.
As tread depth approaches
1/16in
(1.5 mm), the adhesion properties on a wet
road are sharply reduced.
Depending upon the weather and/or road
surface (conditions), the tire traction varies
widely.
Warning!
G
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
may lose control of the vehicle. Continued
driving with a flat tire or driving at high
speed with a flat tire will cause excessive
heat build-up and possibly a fire.
S203 MY03_A.book Page 226 Tuesday, January 28, 2003 2:22 PM

232 OperationAt the gas station
At the gas station
The fuel filler flap is located on the
right-hand side of the vehicle towards the
rear. Locking/unlocking the vehicle with
the remote control automatically
locks/unlocks the fuel filler flap.
Remove the key from the starter
switch.

Open the fuel filler flap by pushing at
the point indicated by the arrow.

Turn the fuel cap to the left and hold on
to it until possible pressure is released.

Take off the cap and set it in the recess
on the fuel filler flap.

Only fill your tank until the filler nozzle
unit cuts out – do not top up or overfill.

Replace the fuel cap by turning it to the
right.
You will hear when the fuel cap is tight-
ened.

Close the fuel filler flap.
Warning!
G
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious inju-
ry. Whenever you are around gasoline, avoid
inhaling fumes and skin contact, extinguish
all smoking materials. Never allow sparks,
flame or smoking materials near gasoline!Warning!
G
Flexible Fuel Vehicles (MY 2003
Mercedes-Benz C 320 models, except those
equipped with manual transmission or
4MATIC*) only:
Ethanol fuel (E85) and its vapors are highly
flammable, poisonous and burn easily. Etha-
nol fuel can cause serious injuries if ignited
or if you come into contact with it or inhale
fumes of it. Avoid inhalation of Ethanol
fumes and skin contact with Ethanol. Extin-
guish all open flames before refueling. Never
smoke or create sparks close to Ethanol.
Warning!
G
Overfilling of the fuel tank may create pres-
sure in the system which could cause a gas
discharge. This could cause the gas to spray
back out when removing the fuel pump noz-
zle, which could cause personal injury.
S203 MY03_A.book Page 232 Tuesday, January 28, 2003 2:22 PM

250 OperationVehicle careEngine cleaning
Prior to cleaning the engine compartment
make sure to protect electrical compo-
nents and connectors from the intrusion of
water and cleaning agents.
Corrosion protection, such as MB Anticor-
rosion Wax should be applied to the engine
compartment after every engine cleaning.
Before applying, all control linkage bush-
ings and joints should be lubricated. The
poly-V-belt and all pulleys should be pro-
tected from any wax.
Vehicle washing
Do not use hot water or wash your vehicle
in direct sunlight. Use only a mild car wash
detergent, such as Mercedes-Benz ap-
proved Car Shampoo.Thoroughly spray the vehicle with a dif-
fused jet of water. Direct only a very weak
spray towards the ventilation intake. Use
plenty of water and rinse the sponge and
chamois frequently.
Rinse with clear water and thoroughly dry
with a chamois. Do not allow cleaning
agents to dry on the finish.
Due to the width of the vehicle, fold in out-
side mirrors prior to running the vehicle
through an automatic car wash to prevent
damage to the mirrors.
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the underbody, do not for-
get to clean the inner sides of the wheels.Ornamental moldings
For regular cleaning and care of very dirty
chrome-plated parts, use a chrome clean-
er.
Headlamps, tail lamps, turn signal
lenses
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water.
To prevent scratches, never apply strong
force and use only a soft, non-scratchy
cloth when cleaning the lenses. Do not at-
tempt to wipe dirty lenses with a dry cloth
or sponge.S203 MY03_A.book Page 250 Tuesday, January 28, 2003 2:22 PM

253 Practical hints
What to do if …
Where will I find ...?
Unlocking/locking in an emergency
Opening/closing in an emergency
Replacing bulbs
Replacing wiper blades
Flat tire
Battery
Jump starting
Towing the vehicle
Fuses
S203 MY03_A.book Page 253 Tuesday, January 28, 2003 2:22 PM

280 Practical hintsWhere will I find ...?The following is included in the vehicle tool
kit3:

Towing eye bolt


Wheel wrench


Alignment bolt


Vehicle jack


Wheel bolts


Special fuse puller


Spare fusesVehicle jack
The vehicle jack is stored in the cargo com-
partment behind the left trim panel.

Remove the vehicle jack from its com-
partment.

Push the crank handle up.

Turn the crank handle clockwise until it
engages (operational position).
Before storing the vehicle jack in its com-
partment:


It should be fully collapsed


The handle must be folded in (storage
position)
S203 MY03_A.book Page 280 Tuesday, January 28, 2003 2:22 PM

289 Practical hints
Unlocking/locking in an emergency
Manually unlocking the transmission selector lever
In the case of power failure the transmis-
sion selector lever can be manually un-
locked, e.g. to tow the vehicle.
Open the storage compartment in front
of the center armrest.

Release coin holder1 (e.g. using a
small coin).

Swing coin holder1 aside.

Insert a tool2 (e.g. the screwdriver)
into the opening.

Perform the following two steps simul-
taneously:
Push the tool down.

Move selector lever from
positionP.

Reinstall the coin holder after removing
the tool from the opening.iThe selector lever is locked again when
moving it to positionP.
S203 MY03_A.book Page 289 Tuesday, January 28, 2003 2:22 PM