2003 MERCEDES-BENZ C320 4MATIC phone

217 Controls in detail
Useful features
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen vehicle tracking services
In the event your vehicle was stolen:

Report the incident to the police.
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
objects.
1Indicator lamp
2, 3, 4Signal transmitter key
5Hand-held remote control trans-
mitter
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must
wait 15 minutes before pulling the
trunk recessed handle again.

230 OperationDriving instructionsPassenger compartmentDriving abroad
Abroad, there is a widely-spread
Mercedes-Benz service network at your
disposal. If you plan to drive into areas
which are not listed in the index of your
Mercedes-Benz Center directory, you
should request pertinent information from
your authorized Mercedes-Benz Center.Control and operation of radio trans-
mitter
COMAND*, radio and telephone*Telephones and two-way radios
Radio transmitters, such as a portable tele-
phone or a citizens band unit should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
Refer to the radio transmitter operation in-
structions regarding use of an external an-
tenna.
Warning!
G
Always fasten items being carried as
securely as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
The trunk is the preferred place to carry ob-
jects.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle safely.
Only operate the COMAND (Cockpit Man-
agement and Data System), radio or tele-
phone
1 if road, weather and traffic
conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of approximately
44 feet (approximately 13.5 m) every sec-
ond.
1Observe all legal requirements
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system,
possibly resulting in an accident and
personal injury.

237 Operation
Engine compartment
You can check the engine oil level on the
multifunction display.
Turn the key in the starter switch to
position2.
The standard display (
page 116) should
appear in the multifunction display.

Press button
k
or
j
, on the
steering wheel until the following mes-
sage is seen in the multifunction dis-
play:
ENGINE OIL LEVEL - MEASUREMENT IN
PROCESS! CORRECT MEASUREMENT ONLY
IF VEH. LEVEL
After about three seconds this mes-
sage is displayed: ENGINE OIL LEVEL – MEASURING NOWOne of the following messages will sub-
sequently appear in the indicator:

ENGINE OIL LEVEL – OK



ENGINE OIL LEVEL – ADD
1 QUART (1.0 LITER)!


ENGINE OIL LEVEL – ADD
1.5 QUARTS (1.5 LITERS)!


ENGINE OIL LEVEL – ADD
2 QUARTS (2.0 LITERS)!
Adding engine oil
1Filler neck
Unscrew the cap from filler neck1. Be
careful not to overfill with oil.
Be careful not to spill any oil when adding.
Avoid environmental damage caused by oil
entering the ground or water.

Screw the cap back on the filler neck.!Excessive oil must be siphoned or
drained off. It could cause damage to
the engine and catalytic converter not
covered by the Mercedes-Benz Limited
Warranty.

238 OperationEngine compartmentOther display messages
If there is excessive engine oil with the en-
gine at normal operating temperature, the
following message will appear: ENGINE OIL LEVEL-REDUCE OIL LEVEL
Have excess oil siphoned.
If the key is not turned to position2 in the
starter switch:
FOR ENGINE OIL LEVEL IGNITION ON
PLEASE!
Switch on the ignition.
If you see the message:
OBSERVE WAITING PERIOD
Wait five minutes before repeating
check procedure.
If you see the message:
ENGINE OIL LEVEL-NOT WHEN ENGINE ON
!

Turn off the engine. If engine is at nor-
mal operating temperature, wait five
minutes before checking oil. If the en-
gine is not yet at normal operating tem-
perature, you must wait 30 minutes
before checking oil.If a proper oil level check cannot be per-
formed, the following message will appear:
MEASURING NOT POSSIBLE
Repeat the engine oil level check after
a short while.
See “Practical hints” (
page 270) if an en-
gine oil level indicator appears on the dis-
play when the engine is running.
More information on engine oil can be
found in the “Technical data” section
(
page 332).
Transmission fluid level
The transmission fluid level does not need
to be checked. If you notice transmission
fluid loss or gear shifting malfunctions,
have an authorized Mercedes-Benz Center
check the transmission.Coolant level
The engine coolant is a mixture of water
and anticorrosion/antifreeze. To check
the coolant level, the vehicle must be
parked on level ground and the engine
must be cool.
The coolant expansion tank is located on
the passenger side of the engine compart-
ment.

270 Practical hintsWhat to do if …ESP
ESP
VISIT WORKSHOP!
The ESP is deactivated because of a
malfunction.

Continue driving with added caution.

Visit an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions
increases the risk of accident.
DISPLAY DEFECTIVE
VISIT WORKSHOP!
The ESP or the ESP display is
malfunctioning.

Continue driving with added caution.

Visit an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions
increases the risk of accident.
:
ENGINE OIL LEVEL
STOP, ENGINE OFF!
There is no oil in the engine. There is a
danger of engine damage.

Carefully bring the vehicle to a halt as
soon as possible.

Turn off the engine.

Add engine oil.
ENGINE OIL LEVEL
CHECK LEVEL!
The engine oil level is too low.

Check the engine oil level
(page 236) and add oil as required.
ENGINE OIL LEVEL
REDUCE OIL LEVEL!
You have added too much engine oil.
There is a risk of damaging the engine or
the catalytic converter.

Have oil siphoned. Observe all legal
requirements with respect to its
disposal.
Display
Possible cause
Suggested solution

277 Practical hints
What to do if …
Display
Possible cause
Suggested solution
L
TELE AID
VISIT WORKSHOP!
One or more main functions of the Tele
Aid system* are malfunctioning.

Have the Tele Aid system* checked by
an authorized Mercedes-Benz Center.
ì
FUNCTION
NOT AVAILABLE!
This display appears if button
ì

or
í
on the multifunction steering
wheel is pressed and the vehicle is not
equipped with a telephone*.
1
RESTRAINT SYSTEM
VISIT WORKSHOP!
The system is malfunctioning.

Drive with added caution to the
nearest authorized Mercedes-Benz
Center.
Warning!
G
In the event a malfunction of the SRS is indi-
cated as outlined above, the SRS may not be
operational. For your safety, we strongly
recommend that you visit an authorized
Mercedes-Benz Center immediately to have
the system checked; otherwise the SRS may
not be activated when needed in an
accident, which could result in serious or
fatal injury, or it might deploy unexpectedly
and unnecessarily which could also result in
injury.

342 Technical termsCOMAND*
(C
ockpit M
anagement and D
ata
System)
Information and operating center for
vehicle sound and communications
systems, including the radio and navi-
gation system, as well as for other
optional equipment (CD changer,
telephone, etc.).
Control system
The control system is used to call up
vehicle information and to change
component settings. Information and
messages appear in the multifunction
display. The driver uses the buttons on
the multifunction steering wheel to
navigate through the system and to ad-
just settings.
Cruise control
Driving convenience system for auto-
matically maintaining the vehicle speed
set by the driver.Engine number
The number set by the manufacturer
and placed on the cylinder block to
uniquely identify each engine pro-
duced.
Engine oil viscosity
Measurement for the inner friction (vis-
cosity) of the oil at different tempera-
tures. The higher the temperature an
oil can tolerate without becoming thin,
or the lower the temperature it can tol-
erate without becoming viscous, the
better the viscosity.
ESP
(E
lectronic S
tability Pr
ogram)
Improves vehicle handling and direc-
tional stability.
ETD
(E
mergency T
ensioning D
evice)
Device which deploys in certain frontal
and rear collisions exceeding the sys-
tem's threshold to tighten the seat
belts.
->SRSFSS
(F
lexible S
ervice S
ystem)
Service indicator in the multifunction
display that informs the driver when
the next vehicle maintenance service is
due.
Gear range
Number of gears which are available to
the automatic transmission for shifting.
The automatic gear shifting process
can be adapted to specific operating
conditions using the selector lever.
GPS
(G
lobal P
ositioning S
ystem)
Satellite-based system for relaying
geographic location information to and
from vehicles equipped with special re-
ceivers. Employs CD digital maps for
navigation.
Instrument cluster
The displays and indicator/warning
lamps in the driver’s field of vision, in-
cluding the tachometer, speedometer
and fuel gauge.

345 Technical terms
Tele Aid System
(T
elematic A
larm I
dentification on
D
emand)
The Tele Aid system consists of three
types of response: automatic and man-
ual emergency, roadside assistance
and information. Tele Aid is initially ac-
tivated by completing a subscriber
agreement and placing an acquain-
tance call.
The Tele Aid system is operational pro-
viding that the vehicle’s battery is
charged, properly connected, not dam-
aged and cellular and GPS coverage is
available.Telematics*
A combination of the terms “telecom-
munications” and “informatics”.
Tightening torque
Force times lever arm (e.g. a lug
wrench) with which threaded fasteners
such as wheel bolts are tightened.
Tire speed rating
Part of tire designation; indicates the
speed range for which a tire is ap-
proved.
Traction
Force exerted by the vehicle on the
road via the tires.VIN
(V
ehicle I
dentification N
umber)
The number set by the manufacturer
and placed on the body to uniquely
identify each vehicle produced.
Voice control system*
Voice control system for car phones,
portable cell phones and audio sys-
tems (radio, CD, etc.).