2003 MERCEDES-BENZ C240 CODE

18 IntroductionReporting safety defects
Reporting safety defectsFor the USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act of 1966”.Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform
the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it
may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer,
or Mercedes-Benz USA, LLC.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-888-327-4236 (or 366-0123 in Washington, D.C. area) or
write to: NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can also obtain other information about motor ve-
hicle safety from the Hotline.

182 Controls in detailAudio systemTelephone* operation
Various car telephone functions and oper-
ating steps for the car telephone can be
performed and displayed via the audio sys-
tem.
Further operating instructions not covered
here can be found in the operating instruc-
tions for the multifunction steering wheel,
voice control system* and the car tele-
phone.
Switching on the telephone
Press the
h
button.

If you have programmed an unlock
code for the telephone, you must input
the code now.

Press the
OK key.
The telephone is unlocked. If you enter
the wrong code, you must re-enter the
correct code.Switching off the telephone

Press the
h
button repeatedly until
PHONE OFF
appears in the display.
The receiving symbol in the display dis-
appears.
Adjusting the volume

Turn control knob
a
during tele-
phone operation.
The volume increases or decreases de-
pending on the direction in which the
knob is turned.Placing a call
Entering a telephone number and start-
ing the dialing process

Enter the desired telephone number
using buttons1 to0.
The number can have up to 32 digits,
but only 17 of these are visible on the
display.

If necessary, correct the number en-
tered with the
CLR
key. Press the key
briefly to delete the last digit entered,
press the key and hold to delete the
complete number.

After the correct telephone number
has been entered, press the
SND
key.
iThe volume can be adjusted separately
for the telephone, voice control
system* and radio.

185 Controls in detail
Audio system
Speed dialing
Input the desired entry number using
the number keys1 to0.
A maximum of two digits can be
entered.
If necessary, correct the last number
entered with the
CLR
key.

Press the
SND
key.
The telephone number stored under
that entry will be dialed. The number,
L
and the full entry number will be shown
in the display.
Express dialing

Press one of the desired number
buttons1 to0 longer than one second.
The telephone number saved under
that number will be dialed.Emergency call

Press button1 longer than one second.

A call will be placed to the saved num-
ber (e.g. 911).
You can make an emergency call to an
emergency rescue station with a mobile
communications network.
The emergency call will be placed as long
as the corresponding mobile communica-
tions network is available. To do this,
switch the telephone on if not already done
so.
The call will also be placed if the un-
lock-code is not entered.Emergency calls may not be possible with
all telephone networks or if certain net-
work services and/or telephone functions
are active. Check with your local network
operation company. It may take some time
to set up an emergency call.
To use this function you must ensure that
the number stored in memory location 1 is
the number to be dialed in case of emer-
gency.
If an emergency call cannot be connected,
the message
SYSTM BUSY
appears.
!Please be aware that button1 might al-
ready be reserved for an emergency
call number.
!Please be aware that the 911 emergen-
cy call system is a public service. Using
it without due cause is a criminal of-
fense.

213 Controls in detail
Useful features
Roadside Assistance button
•
Located below the center armrest cover is
the Roadside Assistance button
•
.

Press and hold the button (for longer
than two seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
ROADSIDE
ASSISTANCE – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and
actual vehicle data.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.

219 Controls in detail
Useful features

To program the remaining two buttons,
repeat the above steps.
Rolling code programming
To train a garage door opener (or other roll-
ing code devices) with the rolling code fea-
ture, follow these instructions after
completing the “Programming” portion of
this text. (A second person may make the
following training procedures quicker and
easier.)

Locate training button on the garage
door opener motor head unit. Exact location and color of the button
may vary by garage door opener brand.
If there is difficulty locating the trans-
mitting button, refer to garage door
opener operator’s manual.

Press “training” button on the garage
door opener motor head unit.
The “training light” is activated.
You have 30 seconds time to initiate the
following step.

Firmly press and release the pro-
grammed integrated remote control
transmit button.

Press and release same button a sec-
ond time to complete the training pro-
cess.
Some garage door openers may require
you to do this procedure a third time to
complete the training.

Confirm the garage door operation by
pressing the programmed button on
the integrated remote control transmit-
ter. Canadian programming
During programming, your hand-held
transmitter may automatically stop trans-
mitting.

Continue to press and hold the inte-
grated remote control transmitter but-
ton (refer to steps two through four in
the “Programming” portion) while you
press and re-press (“cycle”) your
hand-held transmitter every two sec-
onds until the frequency signal has
been learned.
Upon successful training, the indicator
lamp will flash slowly and then rapidly
after several seconds.
iIf, after several attempts, you do not
successfully program the integrated re-
mote control device to learn the signal
of the hand-held transmitter, the ga-
rage door opener could be equipped
with the “rolling code feature”.

220 Controls in detailUseful featuresOperating the remote control
Turn key in starter switch to position1
or2.

Select and press the appropriate but-
ton to activate the remote controlled
device.
The integrated remote control trans-
mitter continues to send the signal as
long as the button is pressed – up
to 20 seconds.Erasing the remote control memory

Turn key in starter switch to position1
or2.

Simultaneously hold down the left and
right side buttons for
approximately 20 seconds, or until the
indicator lamp blinks rapidly.
The codes of all three channels are
erased.iIf you sell your vehicle, erase the codes
of all three channels.

259 Practical hints
What to do if …
Problem
Possible cause
Suggested solution
?
The yellow “CHECK ENGINE”
malfunction indicator lamp
comes on while driving.
There is a malfunction in:

The fuel management system


The ignition system


The emission control system


Systems which affect emissions
Such malfunctions may result in excessive
emissions values and may switch the engine
to its limp-home (emergency operation)
mode.

Have the vehicle checked as soon as
possible by an authorized
Mercedes-Benz Center.
An on-board diagnostic connector is
used by the service station to link the
vehicle to the shop diagnostics sys-
tem. It allows the accurate identifica-
tion of system malfunctions through
the readout of diagnostic trouble
codes. It is located in the front left
area of the footwell next to the park-
ing brake pedal.
The fuel cap is not closed tight.

Check the fuel cap.
Your gas tank is empty.

After refuelling start the engine three
or four times in succession.
The limp-home mode is canceled. You do
not need to have your vehicle checked.
<
The red seat belt warning lamp
blinks for a brief period after
starting the engine.
The warning lamp reminds you to fasten seat
belts.

Fasten your seat belt.
The yellow fuel tank reserve warning lamp
lights while driving.
The fuel level has gone below the reserve
mark.

Refuel at the next gas station
(page 233).

272 Practical hintsWhat to do if …Display
Possible cause
Suggested solution
A
RESERVE FUEL
VISIT FILLING STATION!
The fuel level has dropped below the
reserve mark.

Refuel at the next gas station
(page 233).
J
DOOR OPEN!
You are attempting to drive with one or
more doors open.

Close the doors.
Y
HOOD OPEN!
You are driving with the hood open.

Close the hood (
page 235).
Ê
TRUNK OPEN!
This message will appear whenever the
trunk lid is open.

Close the trunk lid.
I
REPLACE KEY
VISIT WORKSHOP!
No additional code available for
SmartKey.

Visit an authorized Mercedes-Benz
Center as soon as possible.
AUTOM. LIGHT ON
REMOVE KEY!
You have forgotten to remove the key.

Remove the key from the starter
switch.
.
LAMP SENSOR
VISIT WORKSHOP!
The lamp sensor is malfunctioning. The
headlamps switch on automatically.

In the control system, set lamp
operation to manual (
page 119).

Switch on headlamps using the
exterior lamp switch.

LOW BEAM, L
CHECK LAMPS!
The left low beam lamp is malfunctioning.

Visit an authorized Mercedes-Benz
Center as soon as possible.
LOW BEAM, R
CHECK LAMPS!
The right low beam lamp is
malfunctioning.

Visit an authorized Mercedes-Benz
Center as soon as possible.
DISPLAY DEFECTIVE
VISIT WORKSHOP!
The display for the lamps or the system is
malfunctioning.

Visit an authorized Mercedes-Benz
Center as soon as possible.