2003 MERCEDES-BENZ C CLASS COUPE towing

ContentsTires and wheels ................................ 233Important guidelines .................... 233
Life of tire ..................................... 234
Direction of rotation ..................... 234
Checking tire inflation pressure ... 234
Rotating wheels ............................ 235
Winter driving..................................... 236 Winter tires ................................... 236
Block heater (Canada only) .......... 237
Snow chains ................................. 237
Maintenance ...................................... 238 Clearing the service indicator....... 238
Service term exceeded ................. 238
Calling up the service indicator .... 239
Resetting the service indicator ..... 239
Vehicle care ....................................... 240 Cleaning and care of vehicle ........ 240
Practical hints .................................. 245
What to do if … .................................. 246 Lamps in instrument cluster ......... 246
Lamp in center console ................ 251
Messages in the display ............... 252
Where will I find ... ............................. 271 First aid kit ................................... 271
Spare wheel ................................. 271
Vehicle tool kit ............................. 272
Unlocking/locking in an emergency .. 274 Unlocking the vehicle ................... 274
Locking the vehicle ...................... 275
Changing batteries ....................... 276
Fuel filler flap ............................... 277
Manually unlocking the
transmission selector lever .......... 277
Opening/closing in an emergency ..... 278 Panorama sliding/pop-up roof ..... 278
Replacing bulbs ................................. 280 Bulbs ............................................ 280
Replacing bulbs for front lamps ... 282
Side marker lamp bulb ................. 285
Replacing bulbs for rear lamps ..... 285 Replacing wiper blades ...................... 287
Removing ..................................... 287
Installing ...................................... 287
Flat tire .............................................. 288 Preparing the vehicle ................... 288
Mounting the spare wheel ............ 288
Battery ............................................... 294 Disconnecting the battery ............ 295
Removing the batteries ................ 295
Charging and reinstalling
batteries ...................................... 295
Reconnecting the batteries .......... 295
Jump starting ..................................... 297
Towing the vehicle ............................. 299 Installing towing eye bolt ............. 302
Fuses ................................................. 303 Fuse box in passenger
compartment ............................... 303
Fuse box in engine compartment . 303
Auxiliary fuse box in trunk ............ 304

80 Safety and SecurityAnti-theft systemsDisarming tow-away alarm
To prevent triggering the tow-away alarm
feature, switch off the tow-away alarm be-
fore towing the vehicle, or when parking on
a surface subject to movement, such as a
ferry or auto train.1 Tow-away alarm off switch
2 Indicator lamp
The switch is located on the center con-
sole.
Turn off the ignition and remove the
key.

Press upper half 1 of the switch.
Indicator lamp 2 in the switch lights up
briefly.

Lock your vehicle with the key.
The tow-away alarm remains disarmed un-
til you lock your vehicle again.iYou cannot disarm the tow-away alarm
if the ignition is turned on.

195
Controls in detail
Useful features
Useful features
Interior storage spaces Glove box
1 Glove box
2 Glove box lid release
Opening the glove box

Pull lid release 2.
The glove box lid opens downward.
Closing the glove box

Push lid up to close. Locking the glove box

Insert mechanical key into the glove
box lock and turn it to position
4.
Unlocking the glove box

Turn mechanical key in the glove box
lock to position 3.
Warning!
G
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when stowing objects in the vehicle. Put lug-
g a g e o r c a r g o i n t h e t r u n k i f p o s s i b l e . D o n o t
pile luggage or cargo higher than the seat
backs. Do not place anything on the luggage
cover below the rear window.
Luggage nets cannot secure hard or heavy
objects.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
an accident.
iPrior to closing the glove box, close the
compartment for glasses first.

205
Controls in detail
Useful features
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio
system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information. These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.iThe indicator lamp in the Roadside As-
sistance button
•
remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the key in the starter switch to
position 2 (together with the “SOS”
button and the Information
button
¡
).
See system self-check (
page 202)
when the indicator la mp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Roadside
Assistance button
•
is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
ROADSIDE ASSISTANCE –
CALL FAILED
appears in the multifunc-
tion display.
Roadside Assistance calls can be ter-
minated using the
ì
button on the
multifunction steering wheel.

245
Practical hints
What to do if …
Where will I find ...?
Unlocking/locking in an emergency
Opening/closing in an emergency Replacing bulbs
Replacing wiper blades
Flat tireBattery
Jump starting
Towing the vehicle
Fuses

272 Practical hintsWhere will I find ...?Storing the spare wheel
Place spare wheel1 in wheel well.

Turn mounting screw 3 clockwise to its
stop to secure the spare wheel.

Lower the trunk floor before closing the
trunk lid.
Vehicle tool kit
The vehicle tool kit and air pump are stored
in the wheel well below the trunk floor.
1 Vehicle jack
2 Air pump
3 Alignment bolt
4 Wheel wrench 5
Towing eye bolt
6 Spare wheel bolts
Vehicle jack

Remove the vehicle jack from the spare
wheel well under the trunk floor.

Push the crank handle up.

Turn the crank handle clockwise until it
engages (operational position).
Before storing the vehicle jack in its com-
partment:


It should be fully collapsed.


The handle must be folded in (storage
position).

299
Practical hints
Towing the vehicle
Towing the vehicle
Mercedes-Benz recommends that the vehi-
cle be transported with all wheels off the
ground using flatbed or appropriate wheel
lift/dolly equipment. This method is pref-
erable to other types of towing. When circumstances do not permit the
recommended towing methods, the vehi-
cle may be towed with all wheels on the
ground or front wheels raised only so far as
necessary to have the vehicle moved to a
safe location where the recommended
towing methods can be employed.
!Use flatbed or wheel lift/dolly equip-
ment with key in starter switch turned
to position
0.
Do not tow with sling-type equipment.
Towing with sling-type equipment over
bumpy roads will damage radiator and
supports.
To prevent damage during transport,
do not tie down vehicle by its chassis or
suspension parts.
Switch off the tow-away alarm
(page 79) and deactivate the auto-
matic central locking (
page 122).
!Vehicles with automatic transmission:
Do not tow-start the vehicle.
!If the vehicle is towed with the front
axle raised, the engine must be shut off
(key in starter switch position 0 or 1).
Otherwise, the ESP will immediately be
engaged and will apply the rear wheel
brakes.
When towing the vehicle with all wheels
on the ground, the selector lever must
be in position N (manual transmission:
gears disengaged) and the key must be
in starter switch position 2.
When towing the vehicle with all wheels
on the ground or the front axle raised,
the vehicle may be towed only for dis-
tances up to 30 miles (50 km) and at a
speed not to exceed 30 mph
(50 km/h).

300 Practical hintsTowing the vehicle
To be certain to avoid a possibility of
damage to the transmission, however,
we recommend the drive shaft be dis-
connected at the rear axle drive flange
for any towing beyond a short tow to a
nearby garage.
Warning!
G
If circumstances require towing the vehicle
with all wheels on the ground, always tow
with a tow bar if:

the engine will not run


there is a malfunction in the power sup-
ply or in the vehicle’s electrical system
as that will be necessary to adequately con-
trol the towed vehicle.
Prior to towing the vehicle with all wheels on
the ground, make certain that the key is in
starter switch position 2.
If the key is left in starter switch position 0
for an extended period of time, it can no
longer be turned in the switch. In this case,
the steering is locked. To unlock, remove
key from starter switch and reinsert.
iTo signal turns while being towed with
the hazard warning flasher in use, turn
key in starter switch to position 2 and
activate the combination switch for the
left or right turn signal in the usual
manner – only the selected turn signal
will operate.
Upon canceling the tu rn signal, the haz-
ard warning flasher will operate again.