2003 MERCEDES-BENZ C CLASS COUPE ESP

208 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and the
reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
trunk lid recessed handle for minimum
of 20 seconds until the “SOS” button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call. T h e R e s p o n s e C e n t e r w i l l t h e n u nl o c k y o u r
vehicle with the remo
te door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND* sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND* navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use and spoken com-
mands are only available by pressing
the RPT button on the COMAND* unit.
A pop-up window will appear in the CO-
MAND* display to indicate that a
Tele Aid call is in progress.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The “SOS” button will flash and the
message
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk lid recessed handle was
pulled for more than 20 seconds be-
fore door unlock authorization was re-
ceived by the Response Center, you
must wait 15 minutes before pulling
the trunk lid recessed handle again.

209
Controls in detail
Useful features
Stolen vehicle tracking services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
objects.
1
Indicator lamp
2, 3, 4 Signal transmitter key
5 Hand-held remote control trans-
mitter
Warning!
G
When programming a garage door opener,
the door moves up or down.
When programming or operating the remote
control make sure there is no possibility of
anyone being injured by the moving door.iCertain types of garage door openers
are incompatible with the integrated
opener. If you should experience diffi-
culties with programming the transmit-
ter, contact your authorized
Mercedes-Benz Center, or call
Mercedes-Benz Customer Assistance
Center (in the USA only) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at
1-800-387-0100.

217
Operation
Driving instructions
After hard braking, it is advisable to drive
on for some time, rather than immediately
parking, so that the air stream will cool
down the brakes faster.
Driving off
Apply the brakes to test them briefly after
driving off. Perform this procedure only
when the road is clear of other traffic.
Warm up the engine smoothly. Do not
place full load on the engine until the oper-
ating temperature has been reached.
When starting off on a slippery surface, do
not allow one wheel to spin for an extend-
ed period with the ESP switched off. Doing
so may cause serious damage to the drive
train which is not covered by the
Mercedes-Benz Limited Warranty.
Parking
Warning!
G
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that
safe braking is substantially impaired. This
could result in an accident.!When driving down long and steep
grades, relieve the load on the brakes
by shifting into a lower gear to use the
engine’s braking power. This helps pre-
vent overheating of the brakes and re-
duces brake pad wear
!Simultaneously depressing the acceler-
ator pedal and applying the brake re-
duces engine performance and causes
premature brake and drivetrain wear.
!Set the parking brake whenever park-
ing or leaving the vehicle. In addition,
move selector lever to position
P (man-
ual transmission: first or reverse gear).
In addition, when parking on hills, turn
front wheel towards the curbWarning!
G
Do not park this vehicle in areas where com-
bustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.

236 OperationWinter driving
Winter drivingBefore the onset of winter have your vehi-
cle winterized at an authorized
Mercedes-Benz Center. This service in-
cludes:

Check of anticorrosion and antifreeze
concentration.


Addition of cleaning concentrate to the
water of the windshield and headlamp
cleaning system. Add MB Concentrate
“S” to a premixed windshield washer
solvent / antifreeze which is formulated
for below freezing temperatures
(page 324).


Battery test. Battery capacity drops
with decreasing ambient temperature.
A well charged battery helps to ensure
that the engine can be started, even at
low ambient temperatures.


Tire change. We recommend M+S rat-
ed radial-ply tires on all four wheels for
the winter season.
Winter tires
Always use winter tires at temperatures
below 39°F (4°C) and whenever wintry
road conditions prevail. Use of winter tires
is the only way to achieve the maximum ef-
fectiveness of the ABS and ESP in winter
operation.
For safe handling, ensure that all mounted
winter tires are of the same make and have
the same tread design.Always observe the speed rating of the
winter tires installed on your vehicle. If the
maximum speed for which your tires are
rated is below the speed rating of your ve-
hicle, you must place a notice to this effect
where it will be seen by the driver. Such no-
tices are available from your tire dealer or
from any authorized Mercedes-Benz Cen-
ter.
Warning!
G
Winter tires with a tread depth under 0.16 in
(4 mm) must be replaced. They are no long-
er suitable for winter operation.

237
Operation
Winter driving
Block heater (Canada only)
The engine is equipped with a block heat-
er.
The electrical cable may be installed at
your authorized Mercedes-Benz Center.
Snow chains
Snow chains should only be driven on
snow-covered roads at speeds not to ex-
ceed 30 mph (50 km/h). Remove chains
as soon as possible when driving on roads
without snow.
Please observe the following guidelines
when using snow chains:


Use of snow chains is not permissible
with all wheel/tire combinations.


Chains should only be used on the rear
wheels. Follow the manufacturer's
mounting instructions.


Use only snow chains that are ap-
proved by Mercedes-Benz. Your autho-
rized Mercedes-Benz Center will be
glad to advise you on this subject.
Warning!
G
If you use your spare tire when winter tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may
very well impair turning stability and that
overall driving stability may be reduced.
Adapt your driving style accordingly.
Have the spare tire replaced with a winter
tire at the nearest authorized
Mercedes-Benz Center.
iWhen driving with snow chains, you
may wish to deactivate the ESP
(page 75) before setting the vehicle
in motion. This will improve the vehi-
cle‘s traction.
!Use of snow chains is not permissible
with tire sizes 225/ 50 R16 and with
tire sizes 225/45 R17.

246 Practical hintsWhat to do if …
What to do if …Lamps in instrument clusterGeneral information:
If a bulb in the instrument cluster fails to
light up during the bulb self-check when turning the SmartKey in the starter switch
to position
2, have it checked and replaced
if necessary.Problem
Possible cause
Suggested solution
v
The yellow ESP warning lamp
lights up while driving.
The ESP is deactivated. Risk of accident!
Adapt your speed and driving to the prevail-
ing road conditions.

Turn the ESP back on (
page 75).
If the ESP cannot be turned back on, have
the system checked at an authorized
Mercedes-Benz Center as soon as possi-
ble.
v
The yellow ESP warning lamp
flashes while driving.
The ESP or traction control has come into op-
eration because of detected traction loss in
at least one tire.

When driving off apply as little throttle
as possible.

While driving ease up on the accelera-
tor.

Adapt your speed and driving to the
prevailing road and weather condi-
tions.

Do not deactivate the ESP. Excep-
tions: (
page 76).
Failure to follow these instructions in-
creases the risk of accidents.

247
Practical hints
What to do if …
Problem
Possible cause
Suggested solution
-
The yellow ABS malfunction indi-
cator lamp comes on while driv-
ing.
The ABS has detected a malfunction and has
switched off. The BAS and the ESP are also
switched off (see messages in display).
The brake system is still functioning normally
but without the ABS available.

Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.

Have the system checked at an autho-
rized Mercedes-Benz Center as soon
as possible.
Failure to follow these instructions in-
creases the risk of an accidents.
The charging voltage has fallen below
10 volts and the ABS has switched off.

When the voltage is above this value
again, the ABS is operational again.

If necessary, have the generator and
battery checked.

253
Practical hints
What to do if …
Display
Possible cause
Suggested solution
-
ABS SYSTEM
VISIT WORKSHOP!
The ABS has detected a malfunction and
has switched off. The ESP and the BAS are
also deactivated. The brake system is still
functioning normally but without the ABS
available.

Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.

Have the system checked at an au-
thorized Mercedes-Benz Center as
soon as possible.
Failure to follow these instructions in-
creases the risk of an accident.
DISPLAY DEFECTIVE
VISIT WORKSHOP!
ABS or the ABS display is malfunctioning.

Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.

Have the system checked at an au-
thorized Mercedes-Benz Center as
soon as possible.
Failure to follow these instructions in-
creases the risk of an accident.