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sound. The warning displays and chime will continue until RESET is
pressed (which will clear the message from the display).
•AWD LOCKED can still be engaged by pressing SETUP (the message
center will display AWD LOCKED), then pressing
RESET. The AWD LOCKED indicator light will illuminate in the
instrument cluster and the message center will display AWD
DISABLED .
•To disable AWD, press RESET. The system will go back to AWD AUTO
mode momentarily, then the AWD LOCKED indicator light will flash in
the instrument cluster eight times every two minutes. The display will
then show AWD LOCKED for four seconds and then
turn off.
•If a serious problem occurs with the AWD system, the AWD LOCKED
indicator light in the instrument cluster will flash 10 times every two
minutes. The message center will also display CHECK AWD and a
warning chime will sound. You can press SETUP to check the status of
the AWD system (which will display AWD LOCKED),
but the AWD system will be disabled until the system is serviced.
Driving off-road with truck and utility vehicles
AWD vehicles are specially equipped for driving on sand, snow, mud and
rough terrain and have operating characteristics that are somewhat
different from conventional vehicles, both on and off the road.
When driving at slow speeds off-road under high outside temperatures,
use 1 (First) gear when possible. 1 (First) gear operation will maximize
the engine and transmission cooling capability.
Under severe operating conditions, the A/C may cycle on and off to
protect overheating of the engine.
How your vehicle differs from other vehicles
Truck and utility vehicles can differ from some other vehicles. Your
vehicle may be higher to allow it to travel over rough terrain without
getting hung upor damaging underbody components.
The differences that make your vehicle so versatile also make it handle
differently than an ordinary passenger car.
Maintain steering wheel control at all times, especially in rough terrain.
Since sudden changes in terrain can result in abrupt steering wheel
motion, make sure you gripthe steering wheel from the outside. Do not
gripthe spokes.
Drive cautiously to avoid vehicle damage from concealed objects such as
rocks and stumps.
Driving
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Board membership
The Board consists of:
•Three consumer representatives
•A Ford or Lincoln Mercury dealershiprepresentative
Consumer candidates for Board membershipare recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealershipmanagement, recognized for
their business leadershipqualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownershiplicense.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
•The names (if known) of all the people you contacted at the
dealership(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
Customer Assistance
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2. Each time you fill the tank, record the amount of fuel added (in liters
or gallons).
3. After at least three to five tank fill-ups, fill the fuel tank and record
the current odometer reading.
4. Subtract your initial odometer reading from the current odometer
reading.
5. Follow one of the simple calculations in order to determine fuel
economy:
Calculation 1:Multiply liters used by 100, then divide by total
kilometers traveled.
Calculation 2:Divide total miles traveled by total gallons used.
Keepa record for at least one month and record the type of driving (city
or highway). This will provide an accurate estimate of the vehicle’s fuel
economy under current driving conditions. Additionally, keeping records
during summer and winter will show how temperature impacts fuel
economy. In general, lower temperatures give lower fuel economy.
Driving style — good driving and fuel economy habits
Give consideration to the lists that follow and you may be able to change
a number of variables and improve your fuel economy.
Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•Steady speeds without stopping will usually give the best fuel
economy.
•Idling for long periods of time (greater than one minute) may waste
fuel.
•Anticipate stopping; slowing down may eliminate the need to stop.
•Sudden or hard accelerations may reduce fuel economy.
•Slow down gradually.
•Driving at reasonable speeds (traveling at 88 km/h [55 mph] uses 15%
less fuel than traveling at 105 km/h [65 mph]).
•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between gears occurs. Unnecessary shifting of
this type could result in reduced fuel economy.
Maintenance and Specifications
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