2003 GMC YUKON instrument panel

Customer Assistance
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to GMC. Normally, any concerns with
the sales transaction or the operation of your vehicle will
be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the GMC Consumer Relations Manager by calling
1-800-GMC-8782 (1-800-462-8782, Customer
Assistance prompt). In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).We encourage you to call the toll-free number in order to
give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (This is available from
the vehicle registration or title, or the plate at the top
left of the instrument panel and visible through the
windshield.)
Dealership name and location
Vehicle delivery date and present mileage
When contacting GMC, please remember that your
concern will likely be resolved at a dealer’s facility. That
is why we suggest you follow Step One rst if you
have a concern.
STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satised with your new vehicle. However, if you continue
to remain unsatised after following the procedure
outlined in Steps One and Two, you should le with the
GM/BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to
your Warranty and Owner Assistance Information
booklet for information on the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
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2003 - Yukon/Yukon XL

C
California Fuel.................................................. 5-5
Canada........................................................... 7-4
Canadian Owners................................................ ii
Canadian Roadside Assistance........................... 7-7
Capacities and Specifications..........................5-106
Car Washes for QUADRASTEER™Equipped
Vehicles.....................................................4-19
Carbon Monoxide...................4-47, 4-61, 2-12, 2-38
Care of
Safety Belts................................................5-91
Your Cassette Tape Player..........................3-124
Your CD and DVD Player...........................3-125
Your CDs and DVDs ..................................3-125
Cargo Cover..................................................2-57
Cargo Tie Downs............................................2-57
Cassette Tape Messages.................................3-94
Cassette Tape Player Service...........................6-11
CD Adapter Kits.............................................3-95
Center Console Storage Area...........................2-54
Center Instrument Panel Fuse Block................5-100
Center Passenger Position, Safety Belts.............1-36
Chains, Tires..................................................5-68
CHANGE ENGINE OIL
....................................3-64
Check
Engine Light
...............................................3-48
Check Engine Light
.........................................3-48
CHECK OIL LEVEL
.........................................3-68
CHECK WASHER FLUID
.................................3-68Checking Brake Fluid......................................5-41
Checking Coolant............................................5-28
Checking Engine Oil........................................5-16
Checking Things Under the Hood......................5-10
Checking Your Restraint Systems......................1-86
Chemical Paint Spotting...................................5-94
Child Restraints
Child Restraint Systems...............................1-50
Infants and Young Children...........................1-46
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-58
Older Children.............................................1-44
Securing a Child Restraint Designed for the
LATCH System........................................1-61
Securing a Child Restraint in a Center Rear
Seat Position...........................................1-64
Securing a Child Restraint in a Rear Outside
Seat Position...........................................1-61
Securing a Child Restraint in the Center Front
Seat Position...........................................1-66
Securing a Child Restraint in the Right Front
Seat Position...........................................1-66
Top Strap...................................................1-54
Top Strap Anchor Location............................1-55
Where to Put the Restraint
...........................1-53
Chime Level Adjustment
.................................3-126
Cigarette Lighter
.............................................3-21
Cleaning
Inside of Your Vehicle
..................................5-89
Outside of Your Vehicle
................................5-92
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2003 - Yukon/Yukon XL

Cleaning (cont.)
Underbody Maintenance...............................5-94
Video Screen............................................3-125
Weatherstrips..............................................5-91
Cleaning Aluminum or Chrome-Plated Wheels.....5-93
Cleaning Exterior Lamps/Lenses.......................5-92
Cleaning Fabric/Carpet....................................5-89
Cleaning Glass Surfaces..................................5-91
Cleaning Interior Plastic Components.................5-91
Cleaning Leather............................................5-90
Cleaning the Mirror.........................................2-43
Cleaning the Top of the Instrument Panel...........5-91
Cleaning the Windshield, Backglass and Wiper
Blades.......................................................5-93
Cleaning Tires................................................5-94
Cleaning Vinyl................................................5-90
Climate Control System...................................3-21
Dual ..........................................................3-22
Dual Automatic............................................3-26
Rear Air Conditioning and Heating System......3-33
Rear Air Conditioning and Heating System,
Electronic................................................3-35
Rear Air Conditioning System........................3-32
Compact Disc Messages................3-84, 3-97, 3-110
Compass Calibration...............................2-42, 2-44
Compass Operation.........................................2-44
Compass Variance..................................2-41, 2-44Content Theft-Deferrent....................................2-16
Control of a Vehicle.......................................... 4-6
Convenience Net............................................2-56
Coolant
Engine Temperature Gage............................3-46
Heater, Engine............................................2-21
Surge Tank Pressure Cap.............................5-29
Cooling System..............................................5-32
Cruise Control................................................3-11
Cruise Control Light........................................3-52
Cupholder(s)..................................................2-54
Current and Past Model Order Forms................7-11
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors....7-10
Reporting Safety Defects to the Canadian
Government............................................7-10
Reporting Safety Defects to the United States
Government.............................................. 7-9
Roadside Assistance Program......................... 7-5
Service Publications Ordering Information........7-10
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2003 - Yukon/Yukon XL

Instrument Panel
Cluster.......................................................3-38
Overview..................................................... 3-4
Instrument Panel Brightness.............................3-18
Instrument Panel Fuse Block............................5-98
Interior Lamps................................................3-18
J
Jump Starting.................................................5-44
K
Key Lock Cylinders Service..............................6-12
Keyless Entry System....................................... 2-4
Keys............................................................... 2-3
L
Lamps
Exterior......................................................3-14
Interior.......................................................3-18
Lamps On Reminder.......................................3-16
Lap Belt........................................................1-37
Lap-Shoulder Belt...........................................1-28
LATCH System
Child Restraints...........................................1-58
Securing a Child Restraint Designed for the
LATCH System........................................1-61Leaving Your Vehicle With the Engine Running . . . 2-36
LEFT REAR DOOR AJAR................................3-69
Level Control..................................................4-59
Liftgate..........................................................2-12
Liftgate Glass and Liftgate................................2-13
Light
Air Bag Readiness.......................................3-40
Anti-Lock Brake System Warning...................3-44
Battery Warning..........................................3-42
Brake System Warning.................................3-43
Cruise Control.............................................3-52
Low Fuel Warning.......................................3-53
Malfunction Indicator....................................3-48
Passenger Air Bag Status Indicator................3-40
Safety Belt Reminder...................................3-39
Tow/Haul Mode...........................................3-52
Traction Off................................................3-45
Lighted Visor Vanity Mirror...............................2-16
Listening to a DVD................................3-97, 3-110
Loading Your Vehicle.......................................4-58
Loading Your Vehicle for Off-Road Driving..........4-25
Locking Rear Axle...........................................4-12
Lockout Protection..........................................2-12
Lock-Out Switch
.............................................2-15
Locks
Delayed Locking
........................................... 2-9
Door
........................................................... 2-7
Lockout Protection
.......................................2-12
Power Door
.................................................. 2-8
Programmable Automatic Door Locks
............... 2-9
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2003 - Yukon/Yukon XL