2003 GMC YUKON DENALI service schedule

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus
to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required
to
resort to this informal dispute resolution program prior to
filling out a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available
to you.
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203-1 804
Telephone: 1-800-955-51 00
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right
to change eligibility limitations and/or discontinue
its participation in this program.
Online Owner Center
The Owner Center at MyGMLink is a resource for your
GM ownership needs. You can find your specific
vehicle iniormation aii in one place.
The Owner Center allows you to:
Get e-mail service reminders.
Access information about your specific vehicle,
including tips and videos and an electronic
version of this owner’s manual.
Keep track of your vehicle’s service history and
maintenance schedule.
Find
GM dealers for service nationwide.
Receive special promotions and privileges only
available
to MyGMLink members.
Refer
to the web for updated information.
To register your vehicle visit www.MyGMLink.com.
7-3

Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in
Canada or the United States. Piease refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
GMC has always exemplified quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud
to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered
to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required.
This will reduce your inconvenience during warranty
repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience. If your
vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related.
If it is, please call your dealership, let
them know
this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged
to do so as early in
the work day as possible to allow for the same day
repair.
Transportation Options
Warranty service can generally be completed while you
wait. However,
if you are unable to wait, GMC helps
minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a one
way shuttle ride
to a destination up to 10 miles from
the dealership.
7-7

Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin
contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1 -800-463-7483).
Owner’s Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE:
$25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-41 23
Monday-Friday 8:OO AM - 6:OO PM
Eastern Time
For Credit Card Orders Only
(VISA-Mastercard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated P.
0. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in
U.S. funds. Canadian residents are to make
checks payable in
U.S. funds.
7-1
1

Driving (cont.)
Freeway
....................... ............ 4-33
Hill and Mountain Roads
..., ................... 4-35
In Rain and on Wet Roads
....................... 4-29
winter ........................................................ 4-37
Driving On Grades .......................................... 4-54
Driving on Snow or Ice
.................................... 4-38
Driving Through Deep Standing Water
............... 4-31
Driving Through Flowing Water
......................... 4-31
DVD Driving with a Trailer
....................................... 4-53
Care
of Your ............................................... 3-88
Care
of Your DVD Player ............................. 3-89
Cleaning the Video Screen
........................... 3-89
Distortion .................................................... 3-86
Rear Seat Entertainment System
................... 3-72
DVD Player
.................................................... 3-72 Engine
Air Cleaner/Filter
......................................... 5-17
Battery
....................................................... 5-39
Check and Service Engine Soon Light
............ 3-38
Coolant ...................................................... 5-22
Coolant Heater
............................................ 2-21
Coolant Temperature Gage
........................... 3-36
Cooling System Inspection
............................ 6-14
Engine Compartment Overview
...................... 5-12
Exhaust
..................................................... 2-29
Fan Noise
.................................................. 5-33
Oil
............................................................. 5-13
Overheating
................................................ 5-25
Starting
...................................................... 2-19
Engine Air Cleaner Filter Restriction
Indicator Check
........................................... 6-11
ENGINE COOLANT HOT
................................. 3-53
Engine Coolant Level Check
............................. 6-10
Engine Oil Additives ........................................ 5-16
Engine Oil Level Check
................................... 6-10
Entering or Exiting the Third Row Seats
.............. 1-7
Engine
Oil and Chassis Lubrication Scheduled
Maintenance
................................................. 6-5
ENGINE OVERHEATED
.................................. 3-53
Entertainment System Cleaning the Video Screen
........................... 3-89
DVD Distortion
............................................ 3-86
Entry Lighting
................................................. 3-16
Erasing HomeLink@ Buttons
.............................. 2-41
E
Easy Exit Seat ............................................... 2-48
Electrical System
............................................ 5-87
Add-on Equipment
...................................... 5-87
Fuses and Circuit Breakers
........................... 5-87
Power Windows and Other Power Options
...... 5-87
Windshield Wiper Fuses
............................... 5-87
Electrochromic Mirror Operation
................ 2-32
Emissions Inspection and Maintenance
Programs
....................................... .... 3-40
5

Locks (cont.) Programmable Automatic Door Locks
............. 2-1 0
Rear Door Security Locks ............................. 2-1 2
Loss of Control ............................................... 4-15
LOW COOLANT LEVEL .................................. 3-53
Low Fuel Warning Light
................................... 3-42
Lumbar Luggage Carrier
.............................................. 2-42
Power Controls
..................................... 1-4
Maintenance. Normal Replacement Parts
............ 5-98
Maintenance Schedule At Each Fuel Fill
......................................... 6-10
At Least Once a Month
................................ 6-10
At Least Once a Year .................................. 6-1 1
At Least Twice a Year .................................. 6-10
Brake System Inspection
.............................. 6-14
Engine Cooling System Inspection
................. 6-14
Exhaust System Inspection
........................ 6-1 4
Fuel System Inspection
............. ............ 6-14
How This Section is Organized
....................... 6-3
Introduction
.................................................. 6-2
Maintenance Requirements
............................. 6-2
Part A
- Scheduled Maintenance Services ......... 6-4
Part B
- Owner Checks and Services ............. 6-10 Maintenance Schedule
(cont.)
Part C
. Periodic Maintenance Inspections ...... 6-14
Part D
. Recommended Fluids and Lubricants .... 6-15
Part E
. Maintenance Record ........................ 6-17
Scheduled MainteEance
................................. 6-5
Steering and Suspension Inspection ............... 6-14
Your Vehicle and the Environment
................... 6-2
Maintenance When Trailer Towing
..................... 4-55
Making Turns
................................................. 4-54
Malfunction Indicator Light
................................ 3-38
Matching Transmitter(s)
to Your Vehicle ............... 2-6
Message Mexico, Central America and Caribbean Islands/ Using
Your
................................................... 6-4
Memory Seat
................................................. 2-47
DIC Warnings and Messages
........................ 3-52
Countries (Except Puerto Rico and
US .
Virgin Islands) ............................................... 7-4
Mirrors Automatic Dimming Rearview with Onstar@,
Compass and Temperature Display
............. 2-31
Outside Automatic Dimming Mirror with Curb View Assist
............................................. 2-35
Outside Convex Mirror
................................. 2-34
Outside Heated Mirrors
................................ 2-35
Outside Power Mirrors
.................................. 2-34
MyGMLink.com
................................................ 7-3
9

........... 3-30
....... 4-13
New
Vehicle Break-In
...................................... 2-18
Normal Maintenance Replacement Parts
............ 5-98
0
Odometer ................................
Oil Off-Road Recovery
............
Engine .............. .............. 5-13
Pressure Gage
.......... .................. 3-40
OIL LIFE RESET ............................................ 3-53
OIL PRESSURE LOW
..................................... 3-53
Older Children. Restraints
................................ 1-48
Online Owner Center
........................................ 7-3
Onstar@ Personal Calling
................................. 2-37
Onstar@ Services
............................................ 2-36
Onstar@ Steering Wheel Controls
...................... 2-37
Onstar@ System
............................................. 2-36
Onstar@ Virtual Advisor
.................................... 2-37
Operating Your All-Wheel-Drive Vehicle
Off
Paved Roads .............................................. 4-1 6
Other Warning Devices
...................................... 3-6
Outlet Adjustment
............................................ 3-25
Outside Automatic Dimming Mirror with Curb
View Assist
............................................. 2-35
Convex Mirror
............................................. 2-34
Heated Mirrors
............................................ 2-35 Outside
(cont.)
Power Mirrors
............................................. 2-34
Overheated Engine Protection Operating Mode
..... 5-25
Owners. Canadian
............................................... ii
Owner’s Information
........................................ 7-11
P
Park (P)
Parking Shifting Out
of
............................................ 2-28
Brake
........................................................ 2-25
Over Things That Burn
................................. 2-29
Parking Brake and Automatic Transmission Park
(P) Mechanism Check
.................................. 6-13
Parking on Hills .............................................. 4-55
Park( P)
Shifting Into
................................................ 2-26
Part
A - Scheduled Maintenance Services ............ 6-4
Part B
- Owner Checks and Services ................ 6-10
Part C
- Periodic Maintenance Inspections .......... 6-14
Part
D - Recommended Fluids and Lubricants .... 6-15
Part E
- Maintenance Record ........................... 6-17
Passenger Air Bag Indicator
............................. 2-33
Passenger Sensing System
.......................... 1-81
PASSENGER
DOOR AJAR ........ ............ 3-56
Passing
............................................. 4-13, 4-53
Passlock@
...................................................... 2-17
Personalization Button
..................................... 3-47
Passenger
Air Bag Status Indicator
................... 3-32
10