2003 FORD WINDSTAR tow

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or 60,000
km (36,000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80,000 km (50,000 miles) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
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The high-current fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box Description
1 30A* Powertrain Control Module (PCM) relay
2 10A* PCM, Front electronic module (FEM)
3 10A* A/C compressor clutch
4 25A* Horns, Horn relay (coil)
5 15A* Fuel pump motor, PCM
6 30A* Front wiper motor, Front wiper relay, Front
washer pump, FEM
7 25A* Rear wiper motor, Rear washer pump, Rear
wiper relay (coil)
8—Not used
9 15A* Right headlamp
10 15A* Right front park lamp, Right front turn lamp,
Right front cornering lamp, Right front
auxiliary driving lamp
11 15A* Left front park lamp, Left front turn lamp,
Left front cornering lamp, Left front auxiliary
driving lamp
12 15A* Left headlamp (low and high beam)
13 10A* Alternator field sense
14 10A* FEM (left door lock motor)
15 20A* Trailer tow park lamps
16 20A* Trailer tow turn lamps
17—Not used
18—Not used
19 15A* AX4S transaxle, Vapor Management Valve
(VMV), A/C clutch relay coil, EGR control
solenoid, Engine fuel control HO2S #11
sensor, Engine fuel control HO2S #21 sensor,
Catalyst monitor HO2S #12 sensor, Catalyst
monitor HO2S #22 Sensor, Canister vent
solenoid, Intake manifold runner control
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Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box Description
20 15A* Ignition coil, Intake Air Control (IAC) valve,
Fuel injectors, Mass Air Flow (MAF) sensor,
Fuel pump relay coil, Intake manifold runner
control, High-speed cooling fan relay coil,
Low-speed cooling fan relay coil, PCM,
Passive anti-theft receiver
21—Not used
22—Not used
23—Not used
24—Not used
101 40A** Anti-lock Brake System (ABS) module or IVD
Module
102 40A** ABS module or IVD module
103 40A** SSP4 Relay, SSP4 Relay (coil)
104 30A** Left-hand power seat motors, Left-hand
power lumbar motor, Driver seat memory
module
105 30A** Starter motor solenoid, Ignition switch
106 30A** Delayed accessory relay, Delayed accessory
relay coil, FEM- right-hand front window
motor
107 50A** Engine cooling fan motors, Cooling fan
dropping resistor
108—Not used
109 30A** Heated seat modules
110 50A** Right-hand Power Sliding Door (PSD) module
111 40A** Fuse junction box
112 30A** Trailer tow, Electric brake controller
113 30A** FEM - left-hand window motor
114 40A** SSP3 relay, SSP3 relay coil
115 50A** Fuse junction box bus #2
116 30A** Heated backlight relay
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•If your low tire warning light is on, refer toLow tire warningin the
Maintenance and specificationschapter.
The use of tire sealants is not recommended and may
compromise the integrity of your tires. The use of tire sealants
may also affect your tire pressure monitoring system (if equipped).
Temporary spare tire information
Your vehicle may have a temporary spare tire. The temporary spare tire
for your vehicle is labeled as such. It is smaller than a regular tire and is
designed for emergency use only. Replace this tire with a full-size tire as
soon as possible.
Note:The Low Tire Warning system
will detect the temporary spare tire
and illuminate the low tire warning
light until the spare tire is replaced
with a proper full-size tire.
If you use the temporary spare tire continuously or do not follow
these precautions, the tire could fail, causing you to lose control
of the vehicle, possibly injuring yourself or others.
When driving with the temporary spare tiredo not:
•use more than one temporary spare tire at a time
•exceed 80 km/h (50 mph) or drive further than 3,200 km (2,000
miles) total under any circumstances
•load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label
•tow a trailer
•use tire chains
•drive through an automatic car wash, because of the vehicle’s reduced
ground clearance
•try to repair the temporary spare tire or remove it from its wheel
•use the wheel for any other type of vehicle
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Use of a temporary spare tire at any one wheel location can lead to
impairment of the following:
•handling, stability and braking performance
•comfort and noise
•ground clearance and parking at curbs
•Winter driving capability
Location of the spare tire and tools
The spare tire and tools for your vehicle are stowed in the following
locations:
Item Location
Spare tire Under the vehicle, just forward of
the rear bumper
Jack, wheel nut wrench, Behind the access panel located
on the right rear quarter panel
interior trim
Jack handle Attached to jack with clip
Removing the jack and tools
1. Locate the access panel on the interior trim. Rotate the two panel
retaining clips and remove the panel.
2. Remove the jack and lug nut wrench by turning the thumbscrew
counterclockwise.
Removing the spare tire
To remove the spare tire:
1. Open the liftgate and open the
plastic cover from the carpeting on
cargo floor to expose the hex nut.
On cargo van model, lift flap in mat
to expose hex nut.
2. Insert the lug nut wrench on the
hex nut in cargo floor.
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3. Turn the wrench
counterclockwise until tire is
lowered to the ground and the cable
is slightly slack.
4. Remove the retainer from the
spare tire.
To install the spare tire:
1. Reverse the removal steps 2
through 4. When the tire is raised to
the stowed position underneath the
vehicle, the hex nut ratchets and will not allow you to overtighten.
2. Check seating position of tire for looseness against the underbody
supports and retighten if necessary.
Ensure the position of the tire is not too far forward to avoid
contact with the axle.
Tire change procedure
When one of the front wheels is off the ground, the transaxle
alone will not prevent the vehicle from moving or slipping off the
jack, even if the vehicle is in P (Park).
To prevent the vehicle from moving when you change a tire, be
sure the parking brake is set, then block (in both directions) the
wheel that is diagonally opposite (other side and end of the vehicle) to
the tire being changed.
If the vehicle slips off the jack, you or someone else could be
seriously injured.
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13. Remove the jack and fully
tighten the lug nuts in the order
shown.
14. If equipped with a bolted-on
wheel cover, install the center
ornament and tighten the five
plastic nuts until they click (do not
use power tools on these nuts).
Install the outer wheel cover.
15. If removed, install center
ornament or wheel cover.
Stowing the flat/spare tire
1. Lay the tire on the ground with the valve stem facing in the direction
specified on the Tire Changing Instructions located with the jack
hardware.
2. Slide the wheel partially under the vehicle and install the retainer
through the wheel center. Pull on the cable to align the components at
the end of the cable.
3. Turn the jack handle clockwise until the tire is raised to its stowed
position underneath the vehicle. The effort to turn the jack handle
increases significantly and the spare tire carrier ratchets or slips when
the tire is raised to the maximum tightness. Tighten to the best of your
ability, to the point where the ratchet/slip occurs, if possible. The spare
tire carrier will not allow you to overtighten. If the spare tire carrier
ratchets or slips with little effort, take the vehicle to your dealer for
assistance at your earliest convenience.
4. Check that the tire lies flat against the frame and is properly
tightened. Try to push or pull, then turn the tire to be sure it will not
move. Loosen and retighten, if necessary. Failure to properly stow the
spare tire may result in failure of the winch cable and loss of the tire.
5. Repeat this tightness check procedure when servicing the spare tire
pressure (every six months, per scheduled maintenance guide), or at any
time that the spare tire is disturbed through service of other
components.
6. If removed, install the spare tire lock (if equipped) into the bumper
drive tube with the spare tire lock key (if equipped) and jack handle.1
4 3
2 5
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service, or if you are a member, your roadside assistance center.
It is recommended that your vehicle be towed by wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
If your vehicle is to be towed from the rear using wheel lift, the front
wheels must be placed on a dolly to prevent damage to the transaxle.
If your vehicle must be towed with the drive wheels on the ground:
•Place the transaxle in N (Neutral).
•Do not exceed the distance of 80 km (50 miles).
•Do not exceed the speed of 56 km/h (35 mph).
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
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