2003 FORD WINDSTAR service

•Turn the key to 4 (ON) without
turning the key to 5 (START).
Make sure the corresponding lights illuminate or illuminate briefly. If a
light fails to illuminate, have the vehicle serviced.
•If the driver’s safety belt is fastened, the
light may not illuminate.
Starting the engine
1. Turn the key to 4 (ON) without
turning the key to 5 (START).
2. Turn the key to 5 (START), then
release the key as soon as the
engine starts. Excessive cranking
could damage the starter.
Note:If the engine does not start within five seconds on the first try,
turn the key to 3 (OFF), wait 10 seconds and try again. If the engine still
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fails to start, press the accelerator to the floor and try again; this will
allow the engine to crank with the fuel shut off in case the engine is
flooded with fuel.
Using the engine block heater (if equipped)
An engine block heater warms the engine coolant which aids in starting
and heater/defroster performance. Use of an engine block heater is
strongly recommended if you live in a region where temperatures reach
-23°C (-10°F) or below. For best results, plug the heater in at least
three hours before starting the vehicle. The heater can be plugged in the
night before starting the vehicle.
To prevent electrical shock, do not use your heater with
ungrounded electrical systems or two-pronged (cheater)
adapters.
Guarding against exhaust fumes
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
If you smell exhaust fumes inside your vehicle, have your dealer
inspect your vehicle immediately. Do not drive if you smell
exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least 2.5 cm (one inch) or adjust the heating
or air conditioning to bring in fresh air.
BRAKES
Occasional brake noise is normal. If a metal-to-metal, continuous grinding
or continuous squeal sound is present, the brake linings may be worn-out
and should be inspected by a qualified service technician. If the vehicle
has continuous vibration or shudder in the steering wheel while braking,
the vehicle should be inspected by a qualified service technician.
Four-wheel anti-lock brake system (ABS)
Your vehicle is equipped with an Anti-lock Braking System (ABS). This
system helps you maintain steering control during emergency stops by
keeping the brakes from locking. Noise from the ABS pump motor and
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brake pedal pulsation may be observed during ABS braking; any
pulsations or mechanical noise you may feel or hear is normal.
ABS warning lamp
ABS
TheABSlamp in the instrument cluster momentarily illuminates when
the ignition is turned to ON. If the light does not illuminate during start
up, remains on or flashes, the ABS may be disabled and the ABS may
need to be serviced.
Even when the ABS is disabled,
normal braking is still effective. (If
your BRAKE warning lamp
illuminates with the parking brake
released, have your brake system serviced immediately.)
Using ABS
When hard braking is required, apply continuous force on the brake
pedal; do not pump the brake pedal since this will reduce the
effectiveness of the ABS and will increase your vehicle’s stopping
distance. The ABS will be activated immediately, allowing you to retain
full steering control during hard braking and on slippery surfaces.
However, the ABS does not decrease stopping distance.
Parking brake
To set the parking brake, press the
parking brake pedal down until the
pedal stops. The BRAKE warning
lamp will illuminate and will remain
illuminated until the parking brake
is released.
To release, press and hold the
button, pull the handle up slightly,
then push the handle down.
Always set the parking
brake fully and make sure
that the gearshift is securely
latched in P (Park).
TRACTION CONTROL(IF EQUIPPED)
Your vehicle may be equipped with a Traction Control
system. This
system helps you maintain the stability and steerability of your vehicle,
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especially on slippery road surfaces such as snow- or ice-covered roads
and gravel roads. The system will allow your vehicle to make better use
of available traction in these conditions.
During Traction Control
operation, you may hear an electric motor
type of sound coming from the engine compartment and the engine will
not“rev-up”when you push further on the accelerator. This is normal
system behavior and should be no reason for concern.
If you should become stuck in snow
or ice or on a very slippery road
surface, try switching the Traction
Control
system off. This may allow
excess wheel spin to“dig”the
vehicle out and enable a successful
“rocking”maneuver. The traction
control switch is located on the
left-hand side of the radio.
If a system fault is detected, CHECK
TRACTION CONTROL will be displayed on the message center (if
equipped), the“T/C OFF”warning indicator lamp will be on and your
vehicle should be serviced.
AdvanceTracstability enhancement system (if equipped)
The AdvanceTrac
system provides a stability enhancement feature as
well as a traction enhancement feature. Excessive wheel slip is
controlled by momentarily reducing engine power and/or rapidly applying
the anti-lock brakes. If the vehicle begins to slide excessively left or right
or spin out. AdvanceTrac
will attempt to correct the sliding motion by
applying brake force at individual tires and, if necessary, by reducing
engine power.
If the AdvanceTrac
system is activated and deactivated excessively in a
short period of time, the brake portion of the system will shut down to
allow the brakes to cool down. A limited AdvanceTrac
function using
only engine power reduction will still help control the wheels from
over-spinning. When the brakes have cooled down, the system will again
function normally. Anti-lock braking is not affected by this condition and
will function normally during the cool-down period.
AdvanceTrac
enhances your vehicle’s stability during maneuvers that
require all available tire traction, like in wet/snowy/icy road conditions
and/or when performing emergency maneuvers. In an emergency
lane-change, the driver will experience better overall vehicle traction,
and have better control of the vehicle.
T/C
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AUTOMATIC TRANSAXLE OPERATION
Brake-shift interlock
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) when the ignition is
in the ON position unless brake pedal is depressed.
If you cannot move the gearshift lever out of P (Park) with ignition in
the ON position and the brake pedal depressed:
1. Apply the parking brake, turn ignition key to LOCK, then remove the
key.
2. Insert the key and turn it to OFF.Apply the brake pedal and shift
to N (Neutral).
In the ignition OFF position, the automatic transmission shift
lever can be moved from the P (Park) position without the brake
pedal depressed. To avoid unwanted vehicle movement, always set the
parking brake.
3. Start the vehicle.
If it is necessary to use the above procedure to move the gearshift lever,
it is possible that a fuse has blown or the vehicle’s brakelamps are not
operating properly. Refer toFuses and relaysin theRoadside
emergencieschapter.
Do not drive your vehicle until you verify that the brakelamps
are working.
Always set the parking brake fully and make sure the gearshift is
latched in P (Park). Turn the ignition to the LOCK position and
remove the key whenever you leave your vehicle.
If the parking brake is fully released, but the brake warning lamp
remains illuminated, the brakes may not be working properly.
See your dealer or a qualified service technician.
Driving with an automatic overdrive transaxle with column
gearshift and O/D off switch
Your transaxle is equipped with an adaptive learning strategy found in
the vehicle computer. This feature is designed to increase durability and
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TRAILER TOWING
Trailer towing with your vehicle requires the optional trailer tow
electrical package and may require the use of an additional medium duty
trailer tow option package.
Trailer towing puts additional loads on your vehicle’s engine,
transmission, axle, brakes, tires, and suspension. For your safety and to
maximize vehicle performance, be sure to use the proper equipment
while towing.
Follow these guidelines to ensure safe towing procedure:
•Stay within your vehicle’s load limits. If exceeded, cargo should be
removed from the trailer and/or the vehicle until all weights are within
specified limits.
•Thoroughly prepare your vehicle for towing. Refer toPreparing to
towin this chapter.
•Use extra caution when driving while trailer towing. Refer toDriving
while you towin this chapter.
•Service your vehicle more frequently if you tow a trailer. Refer to
Special Operating Conditions in the scheduled maintenance guide.
•Do not tow a trailer until your vehicle has been driven at least 800 km
(500 miles).
•Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
If your vehicle is equipped with the optional heavy duty trailer tow
wiring, it is pre-wired for trailer towing. An electrical connector is
provided under the instrument panel for installing a customer-supplied
electric brake controller. Another electrical connector is provided at the
hitch. This connector provides power to the trailer for taillamps, stop
and turn lamps, back up lamps, battery charge, electric brakes (when a
customer provided controller is installed) and ground. The kit included
with your vehicle provides you with adaptors to attach the brake
controller and convert the hitch connector for Class I trailer usage.
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Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your scheduled maintenance guide for
more information.
Trailer towing tips
•Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
•Allow more distance for stopping with a trailer attached.
•If you are driving down a long or steep hill, shift to a lower gear. Do
not apply the brakes continuously, as they may overheat and become
less effective.
•
The trailer tongue weight should be 10–15% of the loaded trailer weight.
•After you have traveled 80 km (50 miles), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
•To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park).
•Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer’s wheels.
RECREATIONAL TOWING
Follow these guidelines for your specific powertrain combination to tow
your vehicle with all four wheels on the ground (such as behind a
recreational vehicle).
These guidelines are designed to ensure that your transmission is not
damaged due to insufficient lubrication.
All Front Wheel Drive (FWD) vehicles:
It is not recommended to tow front wheel drive vehicles with the front
drive wheels on the ground. It is recommended to tow your vehicle with
the drive wheels on a dolly or two wheel car hauling trailer.
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer or flatbed transport vehicle) your
vehicle can be flat towed (all wheels on the ground) under the following
conditions:
•Place the transmission in N (Neutral).
•Maximum speed is 56 km/h (35 mph).
•Maximum distance is 80 km (50 miles).
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GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or 60,000
km (36,000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80,000 km (50,000 miles) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
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