2003 FORD SUPER DUTY mileage

•A Ford or Lincoln Mercurydealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercurydealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Companyrepresentative will then be
asked to submit statements.
To properlyreview your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summaryof the action taken bythe dealer(s) and Ford Motor
Company.
•The names (if known) of all the people you contacted at the
dealership(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualifyfor Board review.
Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
Customer Assistance
179

•Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
mileage intervals listed in the scheduled maintenance guide. The coolant
concentration should be maintained at 50/50 coolant and distilled water,
which equates to a freeze point of -36° C (-34° F). Coolant concentration
testing is possible with a hydrometer or antifreeze tester (such as the
Rotunda Batteryand Antifreeze Tester, 014–R1060). The level of coolant
should be maintained at the “cold full” of “cold fill range” level in the
coolant reservoir. If the level falls below, add coolant per the instructions
in theAdding engine coolantsection.
Your vehicle was factory-filled with a 50/50 engine coolant and water
concentration. If the concentration of coolant falls below 40% or above
60%, the engine parts could become damaged or not work properly.A
50–50 mixture of coolant and water provides the following:
•Freeze protection down to -36° C (-34° F).
•Boiling protection up to 129° C (265° F).
•Protection against rust and other forms of corrosion.
•Enables calibrated gauges to work properly.
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RECYCLE
Maintenance and Specifications
199

refill capacities ........................228
specifications ..................232, 235
Exhaust fumes ..........................102
F
Fail safe cooling ........................204
Fluid capacities .........................228
Foglamps .....................................36
Four-Wheel Drive vehicles .......113
driving off road .......................116
electronic shift ................115–116
indicator light .........................113
lever operated shift ................114
manual locking hubs ..............113
preparing to drive your
vehicle .....................................105
Fuel ............................................205
calculating fuel economy.......210
cap ...........................................207
capacity...................................228
choosing the right fuel ...........208
comparisons with EPA fuel
economyestimates .................213
detergent in fuel .....................209
filling your vehicle
with fuel ..................205, 207, 210
filter, specifications ........209, 228
fuel pump shut-off switch .....153
improving fuel economy........210
octane rating ...................208, 235
quality......................................208
running out of fuel .................209
safetyinformation relating to
automotive fuels .....................205
Fuses ..................................154–155
G
Garage door opener ....................46Gas cap (see Fuel cap) ............207
Gas mileage
(see Fuel economy) .................210
Gauges .........................................13
GAWR (Gross Axle Weight
Rating) .......................................125
calculating ...............................127
definition .................................125
driving with a heavyload ......125
location ....................................125
GVWR (Gross Vehicle Weight
Rating) .......................................125
calculating .......................125, 127
definition .................................125
driving with a heavyload ......125
location ....................................125
H
Headlamps ...................................35
aiming ........................................37
autolamp system .......................35
daytime running lights .............36
flash to pass ..............................37
high beam .................................36
replacing bulbs .........................39
turning on and off ....................35
Heating
heating and air
conditioning system ...........32–33
Hood ..........................................192
I
Ignition .................................98, 235
Infant seats (see Safetyseats) ..90
Inspection/maintenance (I/M)
testing ........................................214
Index
251