2003 FORD MUSTANG light

Connecting the jumper cables
1. Connect the positive (+) booster cable to the
positive (+) terminal of the discharged battery.
Note:In the illustrations,lightning boltsare used
to designate the assisting (boosting) battery.
2. Connect the other end of the positive (+) cable to
the positive (+) terminal of the assisting battery.
3. Connect the negative (-) cable to the negative (-)
terminal of the assisting battery.
+–+–
+–+–
+–+–
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Removing the jumper cables
Remove the jumper cables in the reverse order
that they were connected.
1. Remove the jumper cable from thegroundmetal
surface.
Note:In the illustrations,lightning boltsare used
to designate the assisting (boosting) battery.
2. Remove the jumper cable on the negative (-)
connection of the booster vehicle’s battery.
3. Remove the jumper cable from the positive (+)
terminal of the booster vehicle’s battery.
+–+–
+–+–
+–+–
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In order to help you service your Ford or Lincoln
Mercury vehicle, please have the following
information available when contacting a Customer
Relationship Center:
•Your telephone number (home and business)
•The name of the dealer and the city where the
dealership is located
•The year and make of your vehicle
•The date of vehicle purchase
•The current odometer reading
•The vehicle identification number (VIN)
If you still have a complaint involving a warranty
dispute, you may wish to contact the Dispute
Settlement Board (U.S.).
In some states (in the U.S.) you must directly notify
Ford in writing before pursuing remedies under your
state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
In the United States, a warranty dispute must be
submitted to the Dispute Settlement Board before
taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before
pursuing replacement or repurchase remedies
provided by certain state laws. This dispute handling
procedure is not required prior to enforcing state
created rights or other rights which are independent
of the Magnuson-Moss Warranty Act or state
replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or
light truck by purchasing Ford Extended Service
Plan (Ford ESP) coverage. Ford ESP is an optional
service contract which is backed by Ford Motor
Company or Ford Motor Service Company (in the
U.S.) and Ford of Canada (in Canada). It provides
the following:
•Benefits during the warranty period depending on
the plan you purchase (such as: reimbursement
for rentals; coverage for certain maintenance and
wear items).
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•Protection against covered repair costs after your
Bumper-to-Bumper Warranty expires.
You may purchase Ford ESP from any participating
Ford and Lincoln Mercury and Ford of Canada
dealer. There are several plans available in various
time, distance and deductible combinations which
can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing
and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind
protection throughout the United States and Canada,
provided by a network of more than 5,000
participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended
Service Plan at the time of purchasing your vehicle,
you may still be eligible. Please contact your dealer
for further information. Since this information is
subject to change, please ask your dealer for
complete details about Ford Extended Service Plan
coverage options, or visit the Ford ESP website at
www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD
(U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program
for warranty disputes.
•available free to owners and lessees of qualifying
Ford Motor Company vehicles.
The Dispute Settlement Board may not be available in
all states. Ford Motor Company reserves the right to
change eligibility limitations, modify procedures
and/or to discontinue this service without notice and
without incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle
performance concerns as on Ford and Lincoln
Mercury cars and Ford and Lincoln Mercury light
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179

WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm
water and a neutral Ph shampoo, such as Detail
Wash (ZC-3–A), which is available from your dealer.
•Never use strong household detergents or soap,
such as dish washing or laundry liquid. These
products can discolor and spot painted surfaces.
•Never wash a vehicle that is“hot to the touch”or
during exposure to strong, direct sunlight.
•Always use a clean sponge or carwash mitt with
plenty of water for best results.
•Dry the vehicle with a chamois or soft terry cloth
towel in order to eliminate water spotting.
•It is especially important to wash the vehicle
regularly during the winter months, as dirt and
road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel
fuel, bird droppings and insect deposits because
they can cause damage to the vehicle’s paintwork
and trim over time.
•Remove any exterior accessories, such as
antennas, before entering a car wash.
•Suntan lotions and insect repellents can
damage any painted surface; if these
substances come in contact with your
vehicle, wash off as soon as possible.
WAXING
Applying a polymer paint sealant to your vehicle
every six months will assist in reducing minor
scratches and paint damage.
•Wash the vehicle first.
•Do not use waxes that contain abrasives.
•Do not allow paint sealant to come in contact with
any non-body (low-gloss black) colored trim, such
as grained door handles, roof racks, bumpers, side
moldings, mirror housings or the windshield cowl
area. The paint sealant will“gray”or stain the
parts over time.
Cleaning
187

•Do not spray a hot engine with cold water to
avoid cracking the engine block or other engine
components.
•Spray Motorcraft Engine Shampoo and Degreaser
(ZC-20) on all parts that require cleaning and
pressure rinse clean.
•Cover the highlighted areas to prevent water
damage when cleaning the engine.
•3.8L OHV V6 engine
•4.6L SOHC V8 engine
•Never wash or rinse the engine while it is
running; water in the running engine may cause
internal damage.
Cleaning
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Do not use chemical solvents or strong
detergents when cleaning the steering wheel
or instrument panel to avoid contamination of the
air bag system.
•Be certain to wash or wipe your hands clean if
you have been in contact with certain products
such as insect repellent and suntan lotion in order
to avoid possible damage to the painted surfaces.
INTERIOR
For fabric, carpets, cloth seats, safety belts and seats
equipped with side air bags:
•Remove dust and loose dirt with a vacuum
cleaner.
•Remove light stains and soil with Ford Extra
Strength Upholstery Cleaner (E8AZ-19523–AA).
•If grease or tar is present on the material,
spot-clean the area first with Motorcraft Spot and
Stain Remover (ZC-14).
•Never saturate the seat covers with cleaning
solution.
•Do not use household cleaning products or glass
cleaners, which can stain and discolor the fabric
and affect the flame retardant abilities of the seat
materials.
Do not use cleaning solvents, bleach or dye
on the vehicle’s safety belts, as these actions
may weaken the belt webbing.
Do not use chemical solvents or strong
detergents when cleaning the seat where the
side air bag is mounted. Such products may
contaminate the side air bag system and affect
performance of the side air bag in a collision. The
air bag may not function correctly and not provide
any injury reduction benefits.
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SERVICE RECOMMENDATIONS
To help you service your vehicle:
•We highlight do-it-yourself items in the engine
compartment for easy location.
•We provide a scheduled maintenance guide which
makes tracking routine service easy.
If your vehicle requires professional service, your
dealership can provide the necessary parts and
service. Check yourWarranty Guide/Owner
Information Guideto find out which parts and
services are covered.
Use only recommended fuels, lubricants, fluids and
service parts conforming to specifications. Motorcraft
parts are designed and built to provide the best
performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR
VEHICLE
Be especially careful when inspecting or servicing
your vehicle.
•Do not work on a hot engine.
•When the engine is running, keep loose clothing,
jewelry or long hair away from moving parts.
•Do not work on a vehicle with the engine running
in an enclosed space, unless you are sure you
have enough ventilation.
•Keep all lit cigarettes, open flames and other lit
material away from the battery and all fuel related
parts.
If you disconnect the battery, the engine must
“relearn”its idle conditions before your vehicle will
drive properly, as explained in theBatterysection in
this chapter.
Working with the engine off
•Automatic transmission:
1. Set the parking brake and ensure the gearshift is
securely latched in P (Park).
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194