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Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
29 10A Cluster, GEM, 7.3L Power Stroke
PCM (clutch switch input), APCM
(7.3L Power Stroke only),
Overhead console (SuperCrewzer
only), Keyless entry module
(SuperCrewzer only), Traxx
(Fuel) module (SuperCrewzer
only)
30 30A 7.3L Power Stroke PCM diode,
7.3L Power Stroke fuel heater
31 15A Allison MD Transmission, Neutral
start relay and PCM (7.3L Power
Stroke only)
Relay 1—Interior lamps
Relay 2—Not used
Relay 3—Horn
Relay 4—One touch down power window
Relay 5—Not used
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
Always disconnect the battery before servicing high current
fuses.
Always replace the cover to the power distribution box before
reconnecting the battery or refilling fluid reservoirs
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and specificationschapter.
Roadside Emergencies
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In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
•available free to owners and lessees of qualifying Ford Motor Company
vehicles.
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
•a non-Ford product
•a non-Ford dealership
•sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle’s performance as
designed
•a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
•items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
•alleged personal injury/property damage claims
•cases currently in litigation
•vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
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•vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer’s possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
•Three consumer representatives
•A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
Customer Assistance
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OPENING THE HOOD
The hood and fenders are held in position by a latch located on each
fender.
The parking brake must be fully set before opening the hood or
possible personal injury may occur.
If you must leave the engine running while checking under the
hood, do not allow any loose clothing, jewelry, hair or other
items to get near moving engine components or possible personal
injury may occur.
To open the hood:
1. Set the parking brake, shift into N (Neutral) (automatic transmission)
or 1 (First) (manual transmission) and turn the engine off.
2. Lift upward on the bottom of
each latch.
3. Pull the bottom of each latch
away from the fender.
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4. Tilt the hood forward until
stopped by the retaining cables.
To lower the hood:
1. Push the hood rearward at the top center of the hood above the grille
until closed.
2. Engage the latch on each fender.
3. Push down on the bottom of each latch until locked.
To avoid the possibility of personal injury, never stand beneath
the hood when it is being raised or lowered.
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WINDSHIELD WASHER FLUID
Checking and adding washer fluid
Inspect the solution level in the
washer reservoir when insufficient
solution is sprayed.
Use 3.8L (4.0 quarts) of
Ultra—Clear Windshield Washer
Concentrate or a washer fluid that
meets the Ford specification listed.
Refer toLubricant specifications
in this chapter.
State or local regulations on volatile
organic compounds may restrict the use of methanol, a common
windshield washer antifreeze additive. Washer fluids containing
non-methanol antifreeze agents should be used only if they provide cold
weather protection without damaging the vehicle’s paint finish, wiper
blades or washer system.
Do not put engine coolant or antifreeze in the washer fluid
reservoir. Engine coolant or antifreeze can severely reduce
visibility if sprayed on the windshield.
ENGINE OIL
Checking engine oil level—Cummins B and Caterpillar 3126 B
engines
Refer to the appropriate engine operator’s manual for information on the
engine oil.
Checking engine oil level—7.3L Power Stroke engine
Refer to the general maintenance information section for the appropriate
intervals for checking the engine oil.
Check the engine oil level consistently and accurately. The following
procedure is recommended:
1. Start the engine and let it run until it reaches normal operating
temperature (the engine coolant temperature gauge indicator will be
near the center of the normal area between H and C).
2. Park the vehicle on level ground.
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3. Set the parking brake and shift into N (Neutral) (automatic
transmission) or 1 (First) (manual transmission).
4. Turn off the engine and wait a few minutes for the oil to drain
completely into the oil pan.
5. Open the hood. Protect yourself from engine heat.
6. Locate and carefully remove the
engine oil level indicator (dipstick).
7. Wipe the indicator clean. Insert the indicator fully, then remove it
again.
•If the oil level isbetween FULL and OPERATING RANGE,the oil
level is acceptable.DO NOT ADD OIL.
•Maintain the oil level between ADD and OPERATING RANGE on the
dipstick by adding oil as required.
•The distance from ADD to OPERATING RANGE on the dipstick
represents 1.9L (2 quarts).
•Oil levels above OPERATING RANGE may cause engine damage. Some
oil must be removed from the engine by a qualified service technician.
8. Put the indicator back into the engine and ensure it is fully seated.
Engine oil and filter recommendations—Cummins B and Caterpillar
3126 B engines
Refer to the appropriate engine operator’s manual for information on the
engine oil.
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Engine oil and filter recommendations—7.3L Power Stroke engine
To help achieve proper engine performance and durability, it is important
that you:
•Use only engine lubricating oils and oil filters of the proper quality.
•Change the engine oil and filterno laterthan the recommended
service interval. Refer to the general maintenance information section
for the appropriate intervals for changing the engine oil and filter.
•Change your engine oil and filter more frequently if your vehicle
operation includes extended periods of idling or low-speed operation,
driving for a long time in cold temperatures or short driving distances.
Diesel engines require specially formulated oil to resist contamination.
Proper quality oils also provide maximum efficiency of the crankcase
ventilation system which reduces air pollution.
For normal or severe service, use Motorcraft oil or an equivalent oil
conforming to Ford Specification WSS-M2C171–C or API Service
categories CH-4, CH-4/SJ or CH-4/SL. If CH-4 oil is not available, CG-4 is
acceptable.
Diesel engine oils with improved fuel economy properties (energy
conserving) are currently available. If you use an energy conserving oil,
be sure it meets Ford specification WSS-M2C171–C or API service
category designation CH-4/SL and is of the proper viscosity grade for the
temperature range in which you expect to operate your vehicle. Some
energy conserving oils do not meet the requirements necessary for your
diesel engine.
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182