2003 FORD EXPLORER SPORT maintenance

Driving on snow and ice
4WD vehicles can skid like any other vehicle. If you start to skid while
driving on a snowy or icy road, turn the steering wheel in the direction
of the slide until you regain control. Although a 4WD vehicle may
accelerate better than a two-wheel drive vehicle in snow and ice, it won’t
stop any faster.
Don’t press hard on the accelerator or brake pedal or make quick
steering changes while on snow or ice. Apply the accelerator slowly and
steadily when starting from a full stop. If your vehicle is equipped with
ABS, apply the brake steadily. Do not “pump” the brakes. Refer to the
Brakessection of this chapter for additional information on the
operation of the anti-lock brake system. If your vehicle is not equipped
with ABS, use a “squeeze” braking technique. Push on the brake pedal
with a steadily increasing force which allows the wheels to brake yet
continue to roll so that you may steer in the direction you want to travel.
If you lock the wheels, release the brake pedal and repeat the squeeze
technique.
Never drive with chains on the front tires of 4WD vehicles without also
putting them on the rear tires. This could cause the rear to slide and
swing around during braking.
Maintenance and Modifications
Ford strongly recommends that you do not add or remove steering or
suspension parts (such as lift kits or stabilizer bars) or by using
replacement parts not equivalent to the original factory equipment. Do
not use aftermarket “lift kits” or other suspension modifications. These
could adversely affect the vehicle’s handling characteristics, which could
lead to loss of vehicle control or roll over and serious injury. Frequent
inspection of vehicle chassis components is recommended if the vehicle
is subjected to heavy off-road usage.
DRIVING THROUGH WATER
If driving through deep or standing water is unavoidable, proceed very
slowly especially if the depth is not known. Never drive through water
that is higher than the bottom of the hubs (for trucks) or the bottom of
the wheel rims (for cars). Traction or brake capability may be limited
and your vehicle may stall. Water may also enter your engine’s air intake
and severely damage your engine.
Once through the water, always dry the brakes by moving your vehicle
slowly while applying light pressure on the brake pedal. Wet brakes do
not stop the vehicle as quickly as dry brakes.Driving through deep
2003 U207 Explorer Sport(u27)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
112

TRAILER TOWING
Trailer towing puts additional loads on your vehicle’s engine,
transmission, axle, brakes, tires and suspension. For your safety and to
maximize vehicle performance, be sure to use the proper equipment
while towing.
Follow these guidelines to ensure safe towing:
•Stay within your vehicle’s load limits.
•Thoroughly prepare your vehicle for towing. Refer toPreparing to
towin this chapter.
•Use extra caution when driving with a trailer. Refer toDriving while
you towin this chapter.
•Service your vehicle more frequently if you tow a trailer. Refer to the
severe duty schedule in the scheduled maintenance guide.
•Do not tow a trailer until your vehicle has been driven at least 800 km
(500 miles).
•Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
Do not exceed the maximum loads listed on the Safety Compliance
Certification label. For load specification terms found on the label, refer
toVehicle loadingin this chapter. Remember to figure in the tongue
load of your loaded vehicle when figuring the total weight. Tongue load
should not exceed 10% of the loaded trailer.
4x2 w/automatic transmission
EngineRear
axle
ratioMaximum
GCWR - kg
(lbs.)Trailer Weight
Range
(0-Maximum)
- kg (lbs.)Maximum
frontal area of
trailer - m
2
(ft2)
4.0L
SOHCAll 4127 (9100) 0-2286
(0-5040)4.64 (50)
Notes:For high altitude operation, reduce GCW by 2% per 300 meters
(1000 ft) elevation. For definition of terms and instructions on
calculating your vehicle’s load, refer toVehicle loadingin this chapter.
Towing a trailer over 1588 kg (3500 lbs.) requires a weight distributing
hitch.
2003 U207 Explorer Sport(u27)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
115

Never connect any trailer lighting to the vehicle’s taillamp circuits,
because it may damage the electrical system resulting in fire.
Contact your local Ford dealership for assistance in proper trailer tow
wiring installation. Additional electrical equipment may be required.
Using a step bumper
The rear bumper is equipped with an integral hitch and requires only a
ball with a 19 mm (3/4 inch) shank diameter. The bumper has a 1,590 kg
(3,500 lb.) trailer weight and 159 kg (350 lb.) tongue weight capability.
Use a frame-mounted weight distributing hitch for trailers over 1,590 kg
(3,500 lb).
Driving while you tow
When towing a trailer:
•Turn off your speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
•Consult your local motor vehicle speed regulations for towing a trailer.
•Use a lower gear when towing up or down steep hills.
•Anticipate stops and brake gradually.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your scheduled maintenance guide for
more information.
Trailer towing tips
•Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle/trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
•Allow more distance for stopping with a trailer attached.
•The trailer tongue weight should be no more than 10–15% of the
loaded trailer weight.
•After you have traveled 80 km (50 miles), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
•When stopped in traffic for long periods of time in hot weather, place
the gearshift in P (Park) (automatic transmissions) or N (Neutral)
(manual transmissions). This aids engine cooling and air conditioner
efficiency.
2003 U207 Explorer Sport(u27)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
118

ability, to the point where the ratchet/slip occurs, if possible. The spare
tire carrier will not allow you to overtighten. If the spare tire carrier
ratchets or slips with little effort, take the vehicle to your dealer for
assistance at your earliest convenience.
4. Check that the tire lies flat against the frame and is properly
tightened. Try to push or pull, then turn the tire to be sure it will not
move. Loosen and retighten, if necessary. Failure to properly stow the
spare tire may result in failure of the winch cable and loss of the tire.
5. Repeat this tightness check procedure when servicing the spare tire
pressure (every six months, per scheduled maintenance guide), or at any
time that the spare tire is disturbed through service of other
components.
6. If removed, install the spare tire lock (if equipped) into the bumper
drive tube with the spare tire lock key (if equipped) and jack handle.
JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Batteries contain sulfuric acid which can burn skin, eyes and
clothing, if contacted.
Do not attempt to push-start your vehicle. Automatic
transmissions do not have push-start capability; also, the
catalytic converter may become damaged.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
transmission must relearn its shift strategy. As a result, the transmission
may have firm and/or soft shifts. This operation is considered normal and
will not affect function or durability of the transmission. Over time, the
adaptive learning process will fully update transmission operation.
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
2003 U207 Explorer Sport(u27)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
136

In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
2003 U207 Explorer Sport(u27)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
144

THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes
•available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
•a non-Ford product
•a non-Ford dealership
•sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle’s performance as
designed
•a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
•items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
•alleged personal injury/property damage claims
•cases currently in litigation
•vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
•vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer’s possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
2003 U207 Explorer Sport(u27)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
145

Board membership
The Board consists of:
•three consumer representatives
•a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
•The names (if known) of all the people you contacted at the
dealership(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
2003 U207 Explorer Sport(u27)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
146

SERVICE RECOMMENDATIONS
•Use theScheduled Maintenance Guideto track routine service.
•Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications.
•Your dealership can provide parts and service.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other lit material away from the battery and
all fuel related parts.
Working with the engine off
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the key.
3. Block the wheels.
Working with the engine on
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
Do not start your engine with the air cleaner removed and do
not remove it while the engine is running.
2003 U207 Explorer Sport(u27)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
158