2003 FORD EXPEDITION phone

PREMIUM AM/FM STEREO IN DASH SIX CD RADIO
1. Seek control
2. Rewind/fast forward control
3. DSP (Digital Signal Processing)
—Audiophile system / COMP
(Compression)—Premium System
4. Phone/Mute control
5. Eject control
6. Bass / Treble control
7. Select control
8. Balance/Fade control
9. Menu control10. Radio preset and CD select
controls
11. CD control
12. AM/FM control
13. On/Off/Volume control
14. CD Load control
15. CD shuffle control
16. Scan control
17. Disc/Tune control
LOADEJ
SHUFCOMPMUTE
SELBAL BASS
FADE TREB
SCAN
PUSH ON
CD123456MENUAM
FM
SEEKREW FFDISC
TUNE
234171615
14
13
1211109
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Entertainment Systems
38

Mute mode
Press the control to mute the
playing media. Press the control
again to return to the playing media.
Note:If your vehicle is equipped with Reverse Sensing System, the
audio volume, (if set above a certain level), will be lowered to a preset
value when the Reverse Sensing System tone is sounded.
REAR SEAT RADIO CONTROLS (IF EQUIPPED)
If your vehicle is equipped with a
front row console, then it is also
equipped with rear seat radio
controls. This feature allows front
and middle seat passengers to listen
to different media sources (radio,
cassette, CD or DVD)
simultaneously. (However, the front
and middle-seat passengers cannot
listen to two different radio stations
at the same time.)
When the rear seat controls are activated, rear seat passengers can use
the controls to change the playing media for all passengers (Single Play
mode). In this mode, all speakers will play audio from the same media
source for all passengers to hear. To activate the rear seat radio controls:
•Press the memory preset controls
3 and 5 at the same time. A
headphone icon (
) will
illuminate in the radio display, indicating the rear seat radio controls
are active.
•Press memory preset controls 3 and 5 a second time to deactivate the
rear seat controls. The headphone icon (
) will turn off in the radio
display.
If there is a discrepancy between the rear seat controls and the front
audio controls (such as both trying to listen to the same playing media),
the front audio system will receive the desired selection.
- VOLUME +
MODE
SEEK MEMORY
Entertainment Systems
51

To activate Dual Play mode (rear
seat passengers listen to a different
playing media than the front seat
passengers):
•Press the speaker/headphone
control.
•Press the MODE control to
change audio sources (for
headphone mode only)
•Use the SEEK, VOLUME and
MEMORY controls to make adjustments to the playing media.
•Dual Play mode may also be
activated by pressing memory
presets 2 and 4 simultaneously on
the front audio controls.
The rear speakers mute and rear seat passengers have audio (for their
selected media) available through their headphones.
ADJUSTING THE VOLUME
The volume control allows the rear seat passengers to adjust the volume
level of the audio system.
Press the + control to increase
volume.
Press the - control to decrease
volume.
From the rear seat controls, volume control can be set no higher than
the current radio setting unless the speakers are turned off.- VOLUME +
MODE
SEEK MEMORY
123456
- VOLUME +
MODE
SEEK MEMORY
Entertainment Systems
52

TURNING THE REAR SPEAKERS ON AND OFF
Press the headphone/speaker
control to turn the rear speakers on
(Single Play mode) or off (Dual Play
mode).
USING HEADPHONES/DUAL PLAY MODE
Plug a 3.5 mm headphone (not included) into the
jack. Press the
speaker on/off control to operate the headphones. DUAL PLAY
illuminates in the radio display and the fade control is disabled, signaling
that Dual Play has been activated.
The rear speakers will cut out once the speaker on/off control is pressed.
The front speaker will remain playing for the front passengers. Press the
control again to deactivate the headphones. SINGLE PLAY illuminates in
the radio display and the fade control is enabled, signaling that Dual Play
mode has been deactivated.
To enable Dual Play, the rear seat controls must be active and
illuminated in the radio display.
MODE SELECT
Push the MODE control to toggle
between AM, FM1, FM2, tape (if
equipped), CD, CD changer (if
equipped) or DVD (if equipped). If
in Dual Play mode, SHARED
illuminates in the radio display when
the front and rear modes are set to
the same media.
- VOLUME +
MODE
SEEK MEMORY
- VOLUME +
MODE
SEEK MEMORY
Entertainment Systems
53

CENTER CONSOLE (IF EQUIPPED)
The center console offers several useful storage features. These include:
1. Pen holder
2. Tissue holder
3. Cassette/CD organizer slots
4. Large utility compartment
5. PalmPilot/PDA holder
6. Cupholders
7. Coin holder slots
8. Small utility compartment
9. Two Power points
Use only soft cups in the
cupholder. Hard objects can
injure you in a collision.
Cell phone use
Mobile Communications Equipment has become increasingly important in
the conduct of business and personal affairs. It can enhance personal
safety and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to cellular
phones, pagers, portable email devices, in vehicle communications
systems, telematics devices and portable two-way radios.
A driver’s first responsibility is the safe operation of the vehicle.
The most important thing you can do to prevent a crash is to
avoid distractions and pay attention to the road. Wait until it is safe to
operate Mobile Communications Equipment.
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Driver Controls
125

In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealership to help
you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Relationship Center:
•Your telephone number (home and business)
•The name of the dealer and the city where the dealership is located
•The year and make of your vehicle
•The date of vehicle purchase
•The current odometer reading
•The vehicle identification number (VIN)
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.).
Customer Assistance
250

Board membership
The Board consists of:
•Three consumer representatives
•A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
•The names (if known) of all the people you contacted at the
dealership(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
Customer Assistance
253

Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. An oral presentation
may be requested by the Board as well.
Making a decision
Board members review all available information related to each
complaint, including oral presentations, and arrive at a fair and impartial
decision. Board review may be terminated at any time by either party.
Every effort is made to decide the case within 40 days of the date that
all requested information is received by the Board. Since the Board
generally meets once a month, it may take longer for the Board to
consider some cases.
After a case is reviewed, the Board mails you a decision letter and a
form on which to accept or reject the Board’s decision. The decisions of
the Board are binding on Ford (and, in some cases, on the dealer) but
not on consumers who are free to pursue other remedies available to
them under state or federal law.
To request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086–5120
1–800–428–3718
You may also contact the North American Customer Relationship Center
at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
Customer Assistance
254