2003 FORD EXPEDITION mileage

Board membership
The Board consists of:
•Three consumer representatives
•A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
•The names (if known) of all the people you contacted at the
dealership(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
Customer Assistance
253

3. Run the engine until it reaches normal operating temperature.
4. Allow the engine to idle for at least one minute.
5. Turn the A/C on and allow the engine to idle for at least one minute.
6. With your foot on the brake pedal and with the A/C on, put the
vehicle in D (Drive) and allow the engine to idle for at least one minute.
7. Drive the vehicle to complete the relearning process.
•The vehicle may need to be driven 16 km (10 miles) or more to
relearn the idle and fuel trim strategy.
•If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle
trim is eventually relearned.
If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
•Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
mileage intervals listed in the scheduled maintenance guide. The coolant
concentration should be maintained at 50/50 coolant and water, which
equates to a freeze point of -36°C (-34°F). Coolant concentration
testing is possible with a hydrometer or antifreeze tester (such as the
Rotunda Battery and Antifreeze Tester, 014–R1060). The level of coolant
should be maintained at the“cold full”of“cold fill range”level in the
coolant reservoir. If the level falls below, add coolant per the instructions
in theAdding engine coolantsection.
Your vehicle was factory-filled with a 50/50 engine coolant and water
concentration. If the concentration of coolant falls below 40% or above
LEAD
RETURN
RECYCLE
Maintenance and Specifications
274

cleaning ...................................260
coolant .....................................274
fail-safe coolant ......................279
idle speed control ...................272
lubrication
specifications ..................303, 305
refill capacities ........................300
service points ..................267–268
starting after a collision .........228
Engine block heater .................194
Engine oil ..................................269
change oil soon warning,
message center .......................269
checking and adding ..............269
dipstick ....................................269
filter, specifications ........271, 300
recommendations ...................271
refill capacities ........................300
specifications ..................303, 305
Exhaust fumes ..........................194
F
Fail safe cooling ........................279
Floor mats .................................126
Fluid capacities .........................300
Foglamps .....................................81
Four-Wheel Drive
vehicles ................................14, 208
control trac .............................208
description ..............................209
driving off road .......................211
electronic shift ........................210
indicator light .........................208
preparing to drive
your vehicle ............................198
Fuel ............................................280
calculating fuel
economy ..........................116, 285
cap ...........................................282capacity ...................................300
choosing the right fuel ...........283
comparisons with EPA
fuel economy estimates .........288
detergent in fuel .....................284
filling your vehicle
with fuel ..................280, 282, 285
filter, specifications ........284, 300
fuel pump shut-off switch .....228
gauge .........................................17
improving fuel economy ........285
low fuel warning light ..............12
octane rating ...................283, 305
quality ......................................284
running out of fuel .................284
safety information relating
to automotive fuels ................280
Fuses ..................................230–231
G
Garage door opener ..................108
Gas cap (see Fuel cap) ............282
Gas mileage
(see Fuel economy) .................285
Gauges .........................................15
battery voltage gauge ...............16
engine coolant temperature
gauge .........................................15
engine oil pressure gauge ........16
fuel gauge ..................................17
odometer ...................................17
speedometer .............................17
tachometer ................................18
trip odometer ............................18
GAWR (Gross Axle
Weight Rating) ..........................219
calculating ...............................221
definition .................................219
driving with a heavy load ......219
location ....................................219
Index
315