2003 FORD ESCORT ECU

Always set the parking brake fully and make sure that the
gearshift is securely latched in P (Park) (automatic transaxle) or
in 1 (First) (manual transaxle).
Push the button on the end of the
parking brake and push the handle
down as far as possible to release
the brake. Driving with the parking
brake on will cause the brakes to
wear out quickly and reduce fuel
economy.
STEERING
Your vehicle is equipped with power steering. Power steering uses energy
fromthe engine to decrease the driver’s effort in steering the vehicle.
To prevent damage to the power steering pump:
•Never hold the steering wheel to the extreme right or the extreme left
for more than a few seconds when the engine is running.
•Do not operate the vehicle with the power steering pump fluid level
below the MIN mark on the reservoir.
If the power steering systembreaks down (or if the engine is turned
off), you can steer the vehicle manually, but it takes more effort.
If the steering wanders or pulls, check for:
•Underinflated tire(s) on any wheel(s)
•Uneven vehicle loading
•High crown in center of road
•High crosswinds
•Wheels out of alignment
•Loose or worn suspension components
AUTOMATIC TRANSMISSION OPERATION (IF EQUIPPED)
Brake-shift interlock
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever frombeing moved fromP (Park) unless the brake
Driving
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Always set the parking brake fully and make sure the gearshift
lever is latched in P (Park). Turn off the ignition whenever you
leave your vehicle.
If the parking brake is fully released, but the brake warning lamp
remains illuminated, the brakes may not be working properly.
See your dealer or a qualified service technician.
Understanding gearshift positions
Hold the brake pedal down while you move the gearshift lever
fromP (Park) to another position. If you do not hold the brake
pedal down, your vehicle may move unexpectedly and injure someone.
P (Park)
Always come to a complete stop
before shifting into P (Park). Make
sure that the gearshift lever is
securely latched in P (Park). This
locks the transaxle and prevents the
front wheels fromrotating.
Always set the parking
brake fully and make sure
the gearshift lever is latched in P
(Park). Turn off the ignition
whenever you leave your vehicle.P
RNDDL
Driving
93

L(Low)
Use L (Low) when added engine
braking is desired or when
descending steep hills.
The automatic transaxle will shift into the proper gear to ascend any
grade without any need to shift to L (Low).
Do not go faster than 61 km/h (38 mph) when in this gear. You can
upshift fromL (Low) to
(overdrive) at any time.
When parking, do not use the gearshift in place of the parking
brake. Always set the parking brake fully and make sure that the
gearshift is securely latched in Park (P). Turn off the ignition
whenever you leave your vehicle. Never leave your vehicle unattended
while it is running. If you do not take these precautions, your vehicle
may move unexpectedly and injure someone.
If your vehicle gets stuck in mud or snow
If your vehicle gets stuck in mud or snow, it may be rocked out by
shifting fromforward and reverse gears, stopping between shifts in a
steady pattern. Press lightly on the accelerator in each gear.
Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transmission may occur.
Do not rock the vehicle for more than a minute or damage to the
transmission and tires may occur, or the engine may overheat.
P
RN
D
DL
Driving
96

If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Customer Relationship Center.
Away from home
If you own a Ford or Mercury vehicle and are away fromhome when
your vehicle needs service, or if you need more help than the dealership
could provide, after following the steps described above, contact the
Ford Customer Relationship Center to find an authorized dealership to
help you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
If you own a Lincoln vehicle and are away fromhome when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealership to help
you.
Customer Assistance
121

In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Relationship Center:
•Your telephone number (home and business)
•The name of the dealer and the city where the dealership is located
•The year and make of your vehicle
•The date of vehicle purchase
•The current odometer reading
•The vehicle identification number (VIN)
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.).
In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
Customer Assistance
122

Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. An oral presentation
may be requested by the Board as well.
Making a decision
Board members review all available information related to each
complaint, including oral presentations, and arrive at a fair and impartial
decision. Board review may be terminated at any time by either party.
Every effort is made to decide the case within 40 days of the date that
all requested information is received by the Board. Since the Board
generally meets once a month, it may take longer for the Board to
consider some cases.
After a case is reviewed, the Board mails you a decision letter and a
formon which to accept or reject the Board’s decision. The decisions of
the Board are binding on Ford (and, in some cases, on the dealer) but
not on consumers who are free to pursue other remedies available to
themunder state or federal law.
To request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086–5120
1–800–428–3718
You may also contact the North American Customer Relationship Center
at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
Customer Assistance
125

IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 29,000 km(18,000 miles), whichever occurs
first:
1. Two or more repair attempts are made on the same nonconformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
Customer Assistance
128

2. Go to the front of the vehicle and release the auxiliary latch that is
located under the front center of the hood.
3. Lift the hood and secure it with the prop rod.
Maintenance and Specifications
139