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GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or 60,000
km (36,000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80,000 km (50,000 miles) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
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Canadian customers who require roadside assistance, call
1–800–665–2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
ROADSIDE COVERAGE BEYOND BASIC WARRANTY
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your Ford or Lincoln Mercury dealer.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
HAZARD FLASHER
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position.
Push in the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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FUEL PUMP SHUT-OFF SWITCHFUEL
RESET
This device stops the electric fuel pump from sending fuel to the engine
when your vehicle has had a substantial jolt.
After an accident, if the engine cranks but does not start, this switch
may have been activated.
Except for commmercial stripped
chassis vehicles, this switch is
located in the passenger’s footwell,
by the kick panel.
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On commmercial stripped chassis
vehicles, this switch is located on a
bracket above the brake pedal.
To reset the switch:
1. Turn the ignition OFF.
2. Check the fuel system for leaks.
3. If no leaks are apparent, reset the
switch by pushing in on the reset
button.
4. Turn the ignition ON.
5. Wait a few seconds and return
the key to OFF.
6. Make another check of leaks.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
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Standard fuse amperage rating and color
COLOR
Fuse
ratingMini
fusesStandard
fusesMaxi
fusesCartridge
maxi
fusesFuse link
cartridge
2A Grey Grey———
3A Violet Violet———
4A Pink Pink———
5A Tan Tan———
7.5A Brown Brown———
10A Red Red———
15A Blue Blue———
20A Yellow Yellow Yellow Blue Blue
25A Natural Natural———
30A Green Green Green Pink Pink
40A——Orange Green Green
50A——Red Red Red
60A——Blue—Yellow
70A——Ta n—Brown
80A——Natural—Black
Passenger compartment fuse panel
The fuse panel is located below and to the left of the steering wheel by
the brake pedal. Remove the panel cover to access the fuses.
To remove a fuse use the fuse puller tool provided on the fuse panel
cover.
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The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
1 20A 4WABS module
2 15A Brake warning lamp, Instrument
cluster, Warning chime, 4WABS relay,
Warning indicators, Low vacuum
warning switch (Diesel only)
3 15A Main light switch, RKE module,
Radio, Instrument illumination, VCP
and video screens, Overhead console
4 15A Power locks w/RKE, Illuminated
entry, Warning chime, Modified
vehicle, Main light switch, Courtesy
lamps
5 20A RKE module, Power lock switches,
Memory lock, Power locks with RKE
1234
5
7
689101142
43
44 13 12 14
15 16 17
19 18
2021 22 23
25 24
26 27 28 29
31 30 32 33 3435
37
3638 3940
41
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Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
6 10A Brake shift interlock, Speed control,
DRL module
7 10A Multi-function switch, Turn signals
8 30A Radio capacitor(s), Ignition coil, PCM
diode, PCM power relay, Fuel heater
(Diesel only), Glow plug relay (Diesel
only)
9 30A Wiper control module, Windshield
wiper motor
10 20A Main light switch, Park lamps, License
lamp (external lamps), Multi-function
switch (flash-to-pass)
11 15A Brake pressure switch, Multi-function
switch (hazards), Brake lamp switch,
Brake lamps
12 15A Transmission Range (TR) sensor,
Backup lamps, Auxiliary battery relay
13 15A Blend door actuator, A/C heater,
Function selector switch
14 5A Instrument cluster (air bag and
charge indicator)
15 5A Trailer battery charge relay
16 30A Power seats
17—Not used
18—Not used
19 10A Air bag diagnostic monitor
20 5A Overdrive cancel switch
21 30A Power windows*
22 15A Memory power radio, Rear seat
control unit, Video screen
23 20A Cigar lighter, Data Link Connector
(DLC)
24—Not used
25 10A Left headlamp (low beam)
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Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
26—Not used
27 5A Radio
28 20A Power plug
29—Not used
30 15A Headlamps (high beam indicator),
DRL10A
31 10A Right Headlamp (Low Beam), DRL
32 5A Power mirrors
33 20A Power point #2
34 10A Transmission Range (TR) sensor
35 30A RKE module
36 5A (Cluster, A/C, Illumination, Radio),
Steering column assembly
37 20A Rear power point
38 10A Air bag diagnostic monitor
39 20A Power point #1
40 30A Modified vehicle
41 30A Modified vehicle
42—Not used
43 20A C.B. Power windows*
44—Not used
* Either Fuse 21 or Circuit breaker 43 will be present for power
windows.
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
Always disconnect the battery before servicing high current
fuses.
Always replace the cover to the power distribution box before
reconnecting the battery or refilling fluid reservoirs
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