
Speedometer
Indicates the current vehicle speed.
•Standard instrument cluster
•Optional instrument cluster
Odometer
Registers the total kilometers (miles) of the vehicle.
•Standard instrument cluster
MPH km/h10 203040506070
80
90
10 0
11 0
12 0
20 406080100
120
140
160
180
200
0000000
0 0 0 0
km/h
MPH
km S
MPH km/h10 203040506070
80
90
10 0
11 0
12 0
20 406080100
120
140
160
180
200
0000000
0 0 0 0
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Instrument Cluster
20

•Optional instrument cluster
Refer toElectronic Message Centerin theDriver controlschapter for
information on how to switch the display from metric to English
measurements.
Trip odometer
Registers the kilometers (miles) of
individual journeys. To reset,
depress the control.
Refer toElectronic Message Centerin theDriver controlschapter for
Trip A and Trip B features on the optional instrument cluster.
km/h
MPH
km S
MPH km/h10 203040506070
80
90
10 0
11 0
12 0
20 406080100
120
140
160
180
200
0000000
0 0 0 0
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Instrument Cluster
21

In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealership to help
you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Relationship Center:
•Your telephone number (home and business)
•The name of the dealer and the city where the dealership is located
•The year and make of your vehicle
•The date of vehicle purchase
•The current odometer reading
•The vehicle identification number (VIN)
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.).
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
183

ESSENTIALS OF GOOD FUEL ECONOMY
Measuring techniques
Your best source of information about actual fuel economy is you, the
driver. You must gather information as accurately and consistently as
possible. Fuel expense, frequency of fill-ups or fuel gauge readings are
NOT accurate as a measure of fuel economy. We do not recommend
taking fuel economy measurements during the first 1,600 km (1,000
miles) of driving (engine break-in period). You will get a more accurate
measurement after 3,000 km–5,000 km (2,000 miles-3,000 miles).
Filling the tank
The advertised fuel capacity of the fuel tank on your vehicle is equal to
the rated refill capacity of the fuel tank as listed in theRefill capacities
section of this chapter.
The advertised capacity is the amount of the indicated capacity and the
empty reserve combined. Indicated capacity is the difference in the
amount of fuel in a full tank and a tank when the fuel gauge indicates
empty. Empty reserve is the small amount of fuel remaining in the fuel
tank after the fuel gauge indicates empty.
The amount of usable fuel in the empty reserve varies and should
not be relied upon to increase driving range. When refueling your
vehicle after the fuel gauge indicates empty, you might not be
able to refuel the full amount of the advertised capacity of the
fuel tank due to the empty reserve still present in the tank.
For consistent results when filling the fuel tank:
•Turn the engine/ignition switch to the off position prior to refueling,
an error in the reading will result if the engine is left running.
•Use the same filling rate setting (low—medium—high) each time
the tank is filled.
•Allow no more than 2 automatic click-offs when filling.
•Always use fuel with the recommended octane rating.
•Use a known quality gasoline, preferably a national brand.
•Use the same side of the same pump and have the vehicle facing the
same direction each time you fill up.
•Have the vehicle loading and distribution the same every time.
Your results will be most accurate if your filling method is consistent.
Calculating fuel economy
1. Fill the fuel tank completely and record the initial odometer reading
(in kilometers or miles).
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
217

2. Each time you fill the tank, record the amount of fuel added (in liters
or gallons).
3. After at least three to five tank fill-ups, fill the fuel tank and record
the current odometer reading.
4. Subtract your initial odometer reading from the current odometer
reading.
5. Follow one of the simple calculations in order to determine fuel
economy:
Calculation 1:Multiply liters used by 100, then divide by total
kilometers traveled.
Calculation 2:Divide total miles traveled by total gallons used.
Keep a record for at least one month and record the type of driving (city
or highway). This will provide an accurate estimate of the vehicle’s fuel
economy under current driving conditions. Additionally, keeping records
during summer and winter will show how temperature impacts fuel
economy. In general, lower temperatures give lower fuel economy.
Driving style—good driving and fuel economy habits
Give consideration to the lists that follow and you may be able to change
a number of variables and improve your fuel economy.
Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•Steady speeds without stopping will usually give the best fuel
economy.
•Idling for long periods of time (greater than one minute) may waste
fuel.
•Anticipate stopping; slowing down may eliminate the need to stop.
•Sudden or hard accelerations may reduce fuel economy.
•Slow down gradually.
•Driving at reasonable speeds (traveling at 88 km/h [55 mph] uses 15%
less fuel than traveling at 105 km/h [65 mph]).
•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between third and fourth gear occurs.
Unnecessary shifting of this type could result in reduced fuel
economy.
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
218

change oil soon warning,
message center .......................200
checking and adding ..............200
dipstick ....................................200
filter, specifications ........203, 230
recommendations ...................203
refill capacities ........................230
specifications ..................232–233
Exhaust fumes ..........................146
F
Fail safe cooling ........................210
Floor mats ...................................92
Fluid capacities .........................230
Fuel ............................................212
calculating fuel
economy ............................69, 217
cap .....................................11, 214
capacity ...................................230
choosing the right fuel ...........215
comparisons with EPA fuel
economy estimates .................219
detergent in fuel .....................216
filling your vehicle with
fuel ...........................212, 214, 217
filter, specifications ........216, 230
fuel filler door override ............91
fuel filler door release ..............90
fuel pump shut-off switch .....163
gauge .........................................19
improving fuel economy ........217
low fuel warning light ..............14
octane rating ...................215, 233
quality ......................................216
running out of fuel .................216
safety information relating to
automotive fuels .....................212
Fuses ..................................164–165
G
Garage door opener ....................82Gas cap (see Fuel cap) ......11, 214
Gas mileage
(see Fuel economy) .................217
Gauges ...................................16–17
battery voltage gauge ...............19
engine coolant temperature
gauge .........................................17
engine oil pressure gauge ........18
fuel gauge ..................................19
odometer ...................................20
speedometer .............................20
trip odometer ............................21
GAWR (Gross Axle Weight
Rating) .......................................156
definition .................................156
driving with a heavy load ......156
location ....................................156
GVWR (Gross Vehicle Weight
Rating) .......................................156
calculating ...............................156
definition .................................156
driving with a heavy load ......156
location ....................................156
H
Hazard flashers .........................163
Head restraints .........................106
Headlamps ...................................54
aiming ........................................55
autolamp system .......................54
bulb specifications ....................57
daytime running lights .............54
flash to pass ..............................55
high beam ...........................15, 55
replacing bulbs .........................57
turning on and off ....................54
warning chime ..........................16
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
242

Lubricant specifications ...232–233
Lumbar support, seats .............108
M
Message center ...........................86
reset button ..............................86
select button .............................87
Mirrors
automatic dimming rearview
mirror ........................................76
fold away ...................................76
heated ........................................75
side view mirrors (power) .......75
Moon roof ....................................81
Motorcraft parts ................216, 230
O
Octane rating ............................215
Odometer .....................................20
Oil (see Engine oil) ..................200
Overdrive .............................89, 154
P
Panic alarm feature, remote
entry system ................................97
Parking brake ............................149
Parts (see Motorcraft parts) ....230
Passenger Occupant
Classification Sensor .................112
Pedals (see Power adjustable
foot pedals) .................................76
Power adjustable foot pedals .....76
Power distribution box
(see Fuses) ...............................168
Power door locks ..................93, 99Power mirrors .............................75
Power point .................................73
Power steering ..........................151
fluid, checking and adding ....221
fluid, refill capacity ................230
fluid, specifications .................232
Power Windows ...........................74
R
Radio ......................................22, 31
Radio reception ...........................46
Rear window defroster ...............53
Relays ................................164, 171
Remote entry system ...........95, 97
illuminated entry ......................99
locking/unlocking doors ...........96
opening the trunk .....................97
panic alarm ...............................97
replacement/additional
transmitters ...............................98
replacing the batteries .............97
Roadside assistance ..................162
S
Safety Belt Maintenance ..........124
Safety belts (see Safety
restraints) ............16, 110, 114–118
Safety defects, reporting ..........190
Safety restraints ........110, 114–118
belt minder .............................120
extension assembly ................124
for adults .........................115–117
for children .............................132
lap belt ....................................118
Occupant Classification
Sensor ......................................112
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
244

safety belt maintenance .........124
warning light and
chime ...................13, 16, 119–120
Safety seats for children ..........135
Seat belts
(see Safety restraints) .............110
Seats ..........................................106
child safety seats ....................135
cleaning ...................................194
SecuriLock passive
anti-theft system ...............102–104
Servicing your vehicle ..............197
Spare tire (see Changing
the Tire) ....................................172
Spark plugs,
specifications .....................230, 233
Specification chart,
lubricants ...........................232–233
Speed control ..............................77
Speedometer ...............................20
Starting your
vehicle ........................143–144, 146
jump starting ..........................176
Steering
speed sensitive .......................151
Steering wheel
controls ..........................64, 77, 81
tilting .........................................64
T
Tires ...........................171, 226–227
changing ..........................171–172
checking the pressure ............227
replacing ..................................228
rotating ....................................227
snow tires and chains ............229
tire grades ...............................227treadwear ................................226
Towing .......................................158
recreational towing .................161
trailer towing ..........................158
wrecker ....................................181
Traction control ........................149
active light ................................13
Traction-lok rear axle ...............156
Transmission .............................152
fluid, checking and adding
(automatic) .............................222
fluid, refill capacities ..............230
lubricant specifications ..232–233
Trip odometer .............................21
Trunk ...........................................94
remote release ....................91, 97
Turn signal ............................14, 56
V
Vehicle dimensions ...................233
Vehicle Identification Number
(VIN) ..........................................235
Vehicle loading ..........................156
Ventilating your vehicle ...........146
W
Warning chimes ...........................16
Warning lights (see Lights) .......10
Washer fluid ..............................200
Water, Driving through .............156
Windows
power .........................................74
Windshield washer fluid and
wipers
checking and adding fluid .....200
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
245