Page 2 of 248
Seating and Safety Restraints 106
Seating 106
Safety restraints 110
Air bags 125
Child restraints 132
Driving 143
Starting 143
Brakes 147
Traction control 149
Air suspension 151
Transmission operation 152
Vehicle loading 156
Trailer towing 158
Roadside Emergencies 162
Getting roadside assistance 162
Hazard flasher switch 163
Fuel pump shut-off switch 163
Fuses and relays 164
Changing tires 171
Jump starting 176
Wrecker towing 181
Customer Assistance 182
Reporting safety defects (U.S. only) 190
Cleaning 191
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Table of Contents
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CALIFORNIA Proposition 65 Warning
WARNING:Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
CONGRATULATIONS
Congratulations on acquiring your new Ford. Please take the time to get
well acquainted with your vehicle by reading this handbook. The more
you know and understand about your vehicle the greater the safety and
pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
•In the United States: www.ford.com
•In Canada: www.ford.ca
•In Australia: www.ford.com.au
•In Mexico: www.ford.com.mx
Additional owner information is given in separate publications.
This Owner’s Guide describes every option and model variant available
and therefore some of the items covered may not apply to your
particular vehicle. Furthermore, due to printing cycles it may describe
options before they are generally available.
Remember to pass on the Owner’s Guide when reselling the vehicle. It is
an integral part of the vehicle.
Fuel pump shut-off switchIn the event of an accident the
safety switch will automatically cut off the fuel supply to the
engine. The switch can also be activated through sudden vibration (e.g.
collision when parking). To reset the switch, refer to theFuel pump
shut-off switchin theRoadside emergencieschapter.
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Introduction
Introduction
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These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert
See Owner’s Guide
Fasten Safety BeltAir Bag-Front
Air Bag-SideChild Seat
Child Seat Installation
WarningChild Seat Lower
Anchor
Child Seat Tether
AnchorBrake System
Anti-Lock Brake SystemBrake Fluid -
Non-Petroleum Based
Traction ControlAdvanceTrac
Master Lighting SwitchHazard Warning Flasher
Fog Lamps-FrontFuse Compartment
Fuel Pump ResetWindshield Wash/Wipe
Windshield
Defrost/DemistRear Window
Defrost/Demist
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Introduction
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Page 88 of 248

The message center will remain in
the DTE function until the SELECT
control is pressed to change
functions.
DTE is calculated using a running
average fuel economy, which is
based on your recent driving history
of 800 km (500miles). This value is
not the same as the average fuel
economy display. The running average fuel economy is reinitialized to a
factory default value if the battery is disconnected.
If“CO”or“CS”is displayed, there is a problem with the fuel indication
system and you should contact your dealer for service as soon as
possible.
AVG FUEL ECONOMY (average fuel economy)
Select this function to display your
average fuel economy in liters/100
km or miles/gallon.
If you calculate your average fuel
economy by dividing miles traveled by gallons used, your figure may be
different than displayed for the following reasons:
•your vehicle was not perfectly level during fill-up
•differences in the automatic shut-off points on the fuel pumps at
service stations
•variations in top-off procedure from one fill-up to another
•rounding of the displayed values to the nearest 0.1 liter (gallons)
Press the RESET control while AVG
ECON is displayed to reset the
function.
The average displayed is the average
since the last reset.RESET E/M SELECT
TRIP
ATRIP
BAVG
SPEED
DISTANCE
TO EMPTYAVG FUEL
ECONOMY
RESET E/M SELECT
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driver Controls
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Canadian customers who require roadside assistance, call
1–800–665–2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
ROADSIDE COVERAGE BEYOND BASIC WARRANTY
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your Ford or Lincoln Mercury dealer.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
HAZARD FLASHER
Use only in an emergency to warn traffic of vehicle breakdown,
approaching danger, etc. The hazard flashers can be operated when the
ignition is off.
•The hazard lights control is
located on top of the steering
column.
•Depress hazard lights control to
activate all hazard flashers
simultaneously.
•Depress control again to turn the
flashers off.
FUEL PUMP SHUT-OFF SWITCH
FUEL
RESET
The fuel pump shut-off switch is a device intended to stop the electric
fuel pump when your vehicle has been involved in a substantial jolt.
After a collision, if the engine cranks but does not start, the fuel pump
shut-off switch may have been activated.
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
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The fuel pump shut-off switch is
located on the left side of the trunk
behind the left rear tail light and the
trunk liner.
Use the following procedure to reset the fuel pump shut-off switch.
1. Turn the ignition to the OFF position.
2. Check the fuel system for leaks.
3. If no fuel leak is apparent, reset the fuel pump shut-off switch by
pushing in on the reset button.
4. Turn the ignition to the ON position. Pause for a few seconds and
return the key to the OFF position.
5. Make a further check for leaks in the fuel system.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
15
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Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
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The high-current fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box Description
1 25A* Audio
2 20A* Power point
3 25A* Heated seats
4 15A* Horns
5 20A* Fuel pump
6—Not used
7 25A* Moonroof
8 20A* Driver’s Door Module (DDM)
9—Not used
10—Not used
11 20A* Daytime Running Lamps (DRL)
12—Not used
13—Not used
14—Not used
15—Not used
503
502
501
24
23401
20
19 22
21RELAY
302 RELAY
304 RELAY
303
RELAY
301 207
201 202 203204
209
206
208
205602
601118
114
110
106
102
117
113
109
105
101
116
112
108
104
115
111
107
103
18
16
14
1210
8
6
4
2
17
15
13
119
7
5
3
1
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Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
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Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box Description
118 20A** ABS
201 1/2 ISO Horn relay
202 1/2 ISO PCM relay
203 1/2 ISO Fuel pump relay
204 1/2 ISO A/C clutch relay
205 1/2 ISO Traction control switch relay
206 1/2 ISO Police vehicle relay
207—Not used
208 1/2 ISO Moonroof relay
209—Not used
301 Full ISO Blower motor relay
302 Full ISO Starter solenoid relay
303 Full ISO Air suspension relay
304 Full ISO Heated backlight relay
401—Not used
501 Diode PCM diode
502—Not used
503—Not used
601 50A** Crown North America (Police vehicle
option)
602 20A** Adjustable pedals, Power seat, Locks,
Decklid, Lumbar, Decklid release (Police
vehicle option)
* Mini fuse ** Circuit breaker/Maxi fuse
Relays
Relays are located in the power distribution box and should be replaced
by qualified technicians.
CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
171